sexta-feira, 19 de março de 2010

Payroll Manager

About ADP

Automatic Data Processing, Inc. is one of the world's largest providers of business outsourcing solutions. Leveraging nearly 60 years of experience, ADP offers the widest range of HR, payroll, tax and benefits administration solutions from a single source.

Visit www.adp.ca to learn more about the company!

Position Summary

A Payroll Professional that manages the delivery payroll services to a base of clients with the GlobalView Managed Services Team. The Payroll Manager oversees the daily Managed Service payroll processes to ensure accurate processing and timely delivery of payment against a pre-defined SLA. The Payroll Manager is a key point of escalation for the client organization and manages the relationship to ensure Quality targets are met. The Manager deals with internal ADP departments such as Implementation, Application Support and Contact Centre.

Responsibilities

Provide leadership, coordination, and leadership of team members and work activities for Manages Services.
Ensure activities are performed in a manner that meets ADP and/or client requirements while adhering to ADP standards.
Interview, select, and perform on-boarding activities.
Evaluate, define, manage, and consistently improve associate performance through coaching, feedback, and developmental activities.
Define and execute on associate training programs.
Achieve and maintain a high level of departmental teamwork and motivation.
Ensure adherence to SAS70 standards.
Monitor and manage work activity within the CRM system to ensure effective and timely work assignment and completion.
Conduct periodic reviews of work activity for quality control; identify and enact targeted improvements as required.
Conduct resource planning and scheduling.
Ensure effective and quality transition of new clients into Managed Services.
Work effectively across GlobalView and ADP business groups to resolve issues.
Effectively set, manage, and deliver on client expectations.
Define and administer process that identifies, tracks, and manages issue for clients.
Monitor client satisfaction through direct client contact and client surveys. Enact improvement plans as necessary to achieve required objectives.
Effectively manage escalations from clients.
Participate and/or lead Monthly Client Operations Meetings.
Competencies

Knowledge, Experience, and Skills:

Required:

Minimum of 2 years work experience in leading teams or departments in a complex, dynamic environment.
Strong knowledge of Brazilian payroll.
Proven capability in effectively managing and meeting client expectations.
Proven ability to select, develop and motivate teams of diverse individuals.
Strong ability to effectively select, develop and lead associates.
Ability to prioritise tasks and time management skills, ability to work across competing priorities.
Proven ability to work collaboratively to accomplish results.
Ability to define, develop and communicate operational standards.
Strong self initiative and highly motivated individual.
Excellent written and oral communication skills.
Occasional travel (10-20%).
Ability to effectively organize work environment.
Ability to work in a high demand, dynamic environment.
Preferred:

Knowledge of Argentine payroll
Fluency in Portuguese and/or Spanish
SAP R/3 HR, PY module functional experience
Prior experience in a global organization
Note to Job Seekers

Please note that any offer of employment will be conditional upon a background check, including a criminal record check.

Please apply through www.adp.ca

Closing Date: March 28, 2010

Maiores informações: http://careerbeacon.com/search/en/-1/-1/7/-1/0/-1/-1/-1/-1/350/3/MB1003157811

Community Kitchen Assistant

Position: Community Kitchen Assistant (12 week contract)
Organization: The Stop Community Food Centre http://www.thestop.org
Location: Toronto, Ontario

The Stop Community Food Centre uses food and food access as
a tool for community development in the Davenport West and
Wychwood Heights neighbourhoods of Toronto. The Community
Cooking Program engages children, youth and adults in the
preparation of healthy, delicious meals to build skills,
cooking and community. We are looking for one person to
assist the Community Cooking Coordinator to assist
participants from diverse backgrounds in community kitchens
and baking in our outdoor wood-burning oven.

* Note: this is a HRSDC supported position and contingent
on funding. Applicants must be 30 years of age or under,
currently attending school full-time and returning to school
full-time in the fall. *

Responsibilities:

Assist the Community Kitchen Coordinator in the following tasks:
* Operating regular pizza-making drop-ins at the wood-fired
bake oven
* Developing and delivering cooking and nutrition activities
for children 8-12 years old in the After School Program and
summer programs
* Teaching children safe kitchen skills
* Preparing for and facilitating community kitchens
* Organizing special events

Qualifications:

* Good cooking skills and knowledge of healthy food
* Commitment to social justice and knowledge of food systems issues
* Excellent interpersonal skills
* Ability to work in a busy, multi-tasking environment
* Experience engaging children in hands-on activities
* Demonstrated ability to work with and show sensitivity to
those who experience poverty/discrimination
* Demonstrated ability to work within a diverse community
(people of different ages, abilities and cultural backgrounds)
* Ability to speak a language relevant to the neighbourhood
is an asset (e.g., Italian, Portuguese, Spanish, Vietnamese,
Tagalog, Turkish or other)

The successful candidate must undergo a police check.

Salary: $13.00 per hour
Hours: 37.5 hours/week for 12 weeks
Start date: June 7, 2010

Please submit your résumé by Friday April 16, 2010 at 5:00 p.m. to:
Hiring Committee -- Community Kitchen Assistant, The Stop
Community Food Centre, P.O. Box 69, Station E, Toronto, M6H 4E1
or amanda thestop.org*
We will not accept late or faxed résumés or phone calls.

The Stop Community Food Centre is committed to Employment
Equity and encourages applications from equity seeking groups.
We regret that only those applicants being considered will
be contacted.

When applying, please indicate that you saw this posting at GoodWorkCanada.ca.

*Note: e-mail addresses above (if any) have been masked to reduce spam.
To form the correct address, rejoin the two portions, separated with @.

Video Game Tester

Did you know that VMC Game Labs in Montreal is one of the largest Gaming Quality Assurance Operation areas on the planet?

They are looking for people who speak specific languages to help them translate and test their new video games that have yet to be introduced to the world!

The unreleased games range from fantasy games to sports games, to old classics being revamped and reintroduced. The games would be on the Xbox, Playstation 3 and Wii as well as games for the cell phone. This is a chance for people to put their stamp of approval on games that will touch our new generation of Gamers around the world.

Responsibilities include:
• Execution of test plans and test cases as directed
• Detecting functionality anomalies and describing how they manifest themselves in the game environment
• Detecting video & audio anomalies
• Clear verbal and written communication of issues that are found
• Following other directions provided by supervisors
• Use their language skills to translate video games

Video Game Tester Qualifications:
• Must be fluent in English and one of the following languages: Italian, German, Danish, Swedish, Dutch, Finnish, Portuguese, or Norwegian
• be passionate about playing video games
• be legally eligible to work for any employer in Canada
• be living in the greater Montreal Metro Area
• be 18 years of age or older
• be willing to play video games for at least 8 hours a day
• Ability to use their language skills to translate video games


Date: March 18, 2010
City/Town: Montreal
Location: QC/Montréal
Wage/Salary: $12/hr
Start: varies depending on language
Duration: 3 week contract
Type: Temporary
How to apply: Email
Company: VMC Game Labs
Contact: Alvi Islamaj
Phone:
Fax:
Email:

Eligibility note:


It is unlawful to employ a person who does not have permission to live and work in Canada. Unless the advert states otherwise, please ensure you have this permission before applying.

Maiores informações: http://www.bestjobsca.com/bt-jobd-volt1-0.htm

Community Garden Assistants

SUMMER EMPLOYMENT OPPORTUNITY

Position: Community Garden Assistants (3 Full-time, 12 week contracts)
Organization: The Stop Community Food Centre http://www.thestop.org
Location: Toronto, Ontario

The Stop Community Food Centre uses food and food access as
a tool for community development in the Davenport West and
Wychwood Heights neighbourhoods of Toronto. The Stop runs
an urban agriculture program at several sites, which include
vegetable gardens, a greenhouse, naturalized gardens, and an
outdoor bake oven. We are looking for people to assist our
Urban Agriculture staff in maintaining the gardens,
involving members of the community (volunteers, program
participants, vulnerable adults, seniors, children and
youths) and delivering educational programming.

* Note: These are HRSDC supported positions contingent
on funding. Applicants must be 30 years of age or under,
currently attending school full-time and returning to school
full-time in the fall. *

Responsibilities:

Assist the Urban Agriculture staff in the following tasks:
* Supporting volunteers in garden maintenance tasks
(planting, weeding, watering, harvesting, etc.)
* Additional garden maintenance as needed
* Operating a weekly pizza-making session at an outdoor
bake oven
* Conducting garden tours for visitors (individuals and groups)
* Organizing special community events, field trips and workshops
* Working with children and youth in garden-based
educational programming
* Designing and facilitating environmental education activities
* Promoting the garden project with neighbours, potential
volunteers and other members of the community

Qualifications:

* Experience working in gardens (through paid employment or
volunteer work)
* Commitment to social justice and knowledge of food system
issues
* Excellent interpersonal skills
* Demonstrated ability to work with and show sensitivity to
those who experience poverty/discrimination
* Demonstrated ability to work within a diverse community
(people of different ages, abilities and cultural backgrounds)
* Ability to speak a language relevant to the neighbourhood
is an asset (e.g. Italian, Portuguese, Spanish, Vietnamese,
Tagalog, Turkish or other)

Salary: $13.00 per hour
Hours: 37.5 hours/week for 12 weeks
Start date: June 7th, 2010

Please submit your résumé by Friday, April 16, 2010 at 5:00 p.m. to:
Hiring Committee -- Community Garden Assistant, The Stop
Community Food Centre,
P.O. Box 69, Station E, Toronto, M6H 4E1
or kristin thestop.org*
We will not accept late or faxed résumés, or phone calls.

The Stop Community Food Centre is committed to Employment
Equity and encourages applications from equity seeking groups.
We regret that only those applicants being considered will
be contacted.

When applying, please indicate that you saw this posting at GoodWorkCanada.ca.

*Note: e-mail addresses above (if any) have been masked to reduce spam.
To form the correct address, rejoin the two portions, separated with @.

Reservoir engineer - petroleum

Salary: To be negotiated, Bonus, Medical Benefits, Dental Benefits, Disability Benefits, Life Insurance Benefits, Group Insurance Benefits, RRSP Benefits

Anticipated Start Date: As soon as possible

Location: Calgary North West, Alberta (1 vacancy)

Skill Requirements:


Education: Completion of university


Credentials (certificates, licences, memberships, courses, etc.): Not required


Experience: 5 years or more


Languages: Speak English, Read English, Write English


Area of Specialization: Off shore


Work Experience: Research and development, Computer software development


Work Setting: Consulting company


Specific Skills: Develop specifications for and monitor and supervise well modification and stimulation programs, Analyze reservoir rock and fluid data to design optimum recovery methods


Work Conditions and Physical Capabilities: Fast-paced environment, Work under pressure, Tight deadlines, Attention to detail


Transportation/Travel Information: Own vehicle, Travel expenses paid by employer, Public transportation is available


Work Location Information: Urban area


Other Languages: Portuguese


Essential Skills: Reading text, Document use, Numeracy, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learning


Other Information:Requirement of Master's Degree in Engineering and skills to develop software to numerically perform petroleum engineering analysis and program in C#.

Employer: Computer Modelling Group Ltd.

How to Apply:


Please apply for this job only in the manner specified by the employer. Failure to do so may result in your application not being properly considered for the position.


By E-mail: posting51@cmgl.ca
Business Profile: Computer Modelling Group Ltd. (CMG) is a software technology and consulting company serving the oil and gas industry. CMG is headquartered in Calgary.

Web Site: http://www.cmgl.ca

Sales and marketing manager

Salary: $24,000.00 to $40,000.00 Yearly for 40 hours per week, Bonus

Anticipated Start Date: As soon as possible

Location: Toronto North, Ontario (1 vacancy)

Skill Requirements:


Education: Completion of high school, Completion of university


Credentials (certificates, licences, memberships, courses, etc.): Not required


Experience: Experience an asset


Languages: Speak English, Read English, Write English


Work Setting: Retail / wholesale sales and services


Business Equipment and Computer Applications: Windows, General office equipment, Electronic mail, Word processing software, Presentation software


Staff Responsibility: 1 - 20


Area of Specialization: Sales, Marketing, Public relations


Specific Skills: Plan, organize and direct daily operations, Plan, develop and implement communications strategies, Establish distribution networks for products and services, Prepare reports, Respond to customer complaints, Evaluate markets, Participate in trade shows, Maintain existing accounts and generate new accounts


Work Conditions and Physical Capabilities: Fast-paced environment, Attention to detail


Transportation/Travel Information: Willing to travel regularly, Willing to travel cross-border, Valid driver's licence, Public transportation is available


Ability to Supervise: 1 to 2 people


Other Languages: Portuguese, Spanish


Essential Skills: Numeracy, Oral communication, Problem solving, Decision making, Finding information, Computer use, Continuous learning


Other Information:sales and marketing experiences in home-appliances, equipment and accessories (laundry industry) will help.

Employer: Lesli Canada Corp

How to Apply:


Please apply for this job only in the manner specified by the employer. Failure to do so may result in your application not being properly considered for the position.


By E-mail: pan@leslicanada.com
Business Profile: INTERNATIONAL TRADING COMPANY

Personal Support Worker

Salary: $12.50 Hourly for 40 hours per week, Other Benefits, As per collective agreement, Mileage Paid

Anticipated Start Date: As soon as possible

Location: Mississauga, Ontario (20 vacancies )

Skill Requirements:


Education: Some high school, Completion of high school, Some college/CEGEP/vocational or technical training, Completion of college/CEGEP/vocational or technical training, Some university


Credentials (certificates, licences, memberships, courses, etc.): First Aid Certificate, Cardiopulmonary Resuscitation (CPR) Certificate, Health Care Aid Certificate, Nursing Aid Certificate, Certificate of Conduct, Personal Support Worker Certificate


Experience: Experience an asset


Languages: Speak English, Read English, Write English


Type of Clientele: Children, Adolescents, Convalescent, Seniors, Elderly, Persons with a mental health disability, Persons with an intellectual disability, Persons with a disability, Terminally ill, Female, Male


Specific Skills: Prepare, cook and serve meals, Plan menus for special diets, Shop for food and household supplies, Launder clothing and household linens, Mend clothing and linens, Perform light housekeeping and cleaning, Provide personal care, Provide companionship, Care for pets, Care for individuals and families, Supervise and care for children, Administer bedside and personal care, Feed or assist in feeding, Assist clients to walk, Aid clients with bathing and other aspects of personal hygiene


Work Location Information: Various locations


Transportation/Travel Information: Own vehicle, Willing to travel, Willing to travel overnight, Valid driver's licence, Public transportation is available


Work Conditions and Physical Capabilities: Repetitive tasks, Combination of sitting, standing, walking


Security and Safety: Bondable, Criminal record check, Driver's validity licence check, Driving record check (abstract), Medical exam, Immunization records, Tuberculosis test


Other Languages: Cantonese, Italian, Korean, Mandarin, Polish, Portuguese, Punjabi, Spanish, Ukrainian


Essential Skills: Reading text, Document use, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Continuous learning


Employer: Comfy Care Inc. (Placement Agency)

How to Apply:


Please apply for this job only in the manner specified by the employer. Failure to do so may result in your application not being properly considered for the position.


Contact Name: Josefa Divino
By Phone: between 9:00 and 17:00: (905) 366-1134
By E-mail: info@comfycare.ca
Business Profile: Home Care Specialist

Web Site: http://www.comfycare.ca

Production and quality control technologist (Quality Technician)

Salary: To be negotiated, Medical Benefits, Dental Benefits, Life Insurance Benefits, Group Insurance Benefits, RRSP Benefits, Vision Care Benefits

Anticipated Start Date: As soon as possible

Location: WestEnd of Edmonton, Alberta (1 vacancy)

Skill Requirements:


Education: Completion of high school, Completion of college/CEGEP/vocational or technical training


Credentials (certificates, licences, memberships, courses, etc.): Certification by a provincial or territorial association


Experience: Experience an asset


Languages: Speak English, Read English, Write English


Area of Specialization: Development of production processes, Work planning, estimating, measuring and scheduling, Development of computer applications


Specific Skills: Conduct work measurement or other studies, Develop and carry out health, safety and fire prevention plans, Conduct safety training programs, Collect and analyze data and samples, Develop manufacturing and processing procedures


Computer and Technology Knowledge: Windows, Intranet, Internet, Word processing software, Office Suites, Mail server software


Own Tools/Equipment: Steel-toed safety boots


Work Conditions and Physical Capabilities: Tight deadlines, Attention to detail, Ability to distinguish between colours, Combination of sitting, standing, walking


Security and Safety: Confidential security clearance


Transportation/Travel Information: Own vehicle, Willing to travel


Other Languages: Portuguese


Essential Skills: Reading text, Document use, Numeracy, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Finding information, Computer use, Continuous learning


Employer: LOGOPLASTE CANADA INC.

How to Apply:


Please apply for this job only in the manner specified by the employer. Failure to do so may result in your application not being properly considered for the position.


In Person between 9:00 and 16:00:

17420 116 Avenue
Edmonton, Alberta
T5S 2X2
By Fax: (780) 487-4492
By E-mail: rae.leepile@logoplaste.com,chris.cook@logoplaste.
Business Profile: Bottle Manufacturing

quinta-feira, 18 de março de 2010

Sales Representative

Samco Machinery LTD. located in East Toronto, is a manufacturer of custom roll forming systems with an international reputation for producing quality machines. Since 1972 Samco Machinery has provided roll forming machine solutions to the building and construction, automotive, HVAC and appliance industries around the globe

We are currently looking for a Sales Representative to join our growing team!

Responsibilities:
• Develop/build a global client base - utilizing proven sales techniques including: research, prospecting, probing, lead generation, cold calling and closing.
• Continuously seek new markets and business opportunities for company products
• Establish a clear understanding of the customer’s needs and specifications
• Demonstrate an ability to meet or exceed set sales targets using solution based selling
Qualifications:

• Post secondary degree in Science or Engineering with a minimum of 10 years experience
• Excellent verbal communications skills and solid relationship-building ability.
• Superb "deal-closing" skills.
• Posses a strong entrepreneurial spirit and be a self-starter
• Must have solid and proven experience in solution based selling of highly engineered products
• Experience in machinery manufacturing, rollforming or metal related industry is an asset
• Seasoned in capital equipment is an asset
• Bilingual in French or Portuguese is an asset
• Must be able to travel internationally (Valid passport required)
• Must have a valid driver’s license
• Possibility of home base in Canada or U.S.A


We thank all candidates for their interest in this position; however, only those candidates we wish to interview will be contacted.


Reply to: hr@samco-machinery.com

Call Center Agents Brazilian Portuguese Speaking - Inbound Calls

Call center agents ENGLISH and PORTUGUESE SPEAKING
- Inbound calls A top tier telecommunications company has requested that CMG handle their Brazil customer service.
We are currently looking for call center agents who can speak Portuguese and are highly motivated and goal-oriented to help callers complete their order.
You will be responsible of:
- Taking inbound calls
- Handling Web chats
- Providing services corresponding to the needs of the customer
- Executing any other tasks required

We would like to meet candidates that:
- Are motivated, enthusiast and confident
- Enjoy interacting with clients
- Like to work in contact with the public
- Have good computer skills
- Are punctual
- Must speak English and PortugueseDo those qualifications correspond well to your personality?

We are then looking forward to see your resume. If you are selected, you will benefit from different advantages such as:
- A base salary and a motivating bonus system
- A paid training
- Social benefits
- Work stability
- Possibility of advancement after 3 months of continuous service
- An employee recognition program Reach our recruiter at: hr@centennialmarketing.com


Location: Montreal, Quebec
Compensation: $12.00

ASST-RESEARCH

Description
Standard & Poor's is currently looking for a qualified candidate to join its global credit estimate team in Toronto as a Research Assistant.

The Research Assistant will work within a global team of credit estimate analysts and will analyze pertinent financial, company and industry data necessary to arrive at a credit estimate determination. You will participate in the preparation of research papers for consideration by rating committees and prepare detailed statistical and analytical reports and related materials for Standard & Poor's publications. A commitment to teamwork and attention to detail is essential for success in this position.
Qualifications
The successful candidates will have:
•Bachelor's degree in Commerce, Business and Finance, Economics, or Mathematics.
•Strong analytical skills, including financial statement and quantitative analysis.
•Excellent writing and oral communication skills.
•Keen interest in the capital markets.

Furthermore:
•Preference will be given to candidates with experience in working with databases and financial data.
•The pursuit of a CFA is considered an advantage.
•For this particular role, fluency in French and/or Portuguese would be an asset.
Standard & Poor's, a division of The McGraw-Hill Companies (NYSE:MHP) , is the world's foremost provider of financial market intelligence, including independent credit ratings, indices, risk evaluation, investment research and data. With approximately 8,500 employees, including wholly owned affiliates, located in 21 countries, Standard & Poor's is an essential part of the world's financial infrastructure and has played a leading role for more than 140 years in providing investors with the independent benchmarks they need to feel more confident about their investment and financial decisions. For more information, visit www.standardandpoors.com

Job Analytical/Research
Primary LocationCA-ON-Toronto
Organization Standard & Poor's
Schedule Full-time

Maiores informações: https://mh.taleo.net/careersection/10020/jobdetail.ftl?lang=en&job=358171&src=JB-11420

Environmental Outreach Coordinator: Toronto Environmental Priorities & Public Education

Position: Environmental Outreach Coordinator: Toronto Environmental Priorities & Public Education
Type: full-time 6-month paid internship [YEIP eligibility, below]
Organization: Toronto Environmental Alliance http://torontoenvironment.org
Location: Toronto, Ontario

Rate of Pay: $12/hour
Contract: 6 months, likely from April 12, 2010
to October 12, 2010, but earlier if possible
Hours: 37.5 hours/week Monday to Friday 9:00 to 5:00 with
occasional evening work
Closing Date for Application: Monday, March 22 2010

Who We Are:
The Toronto Environmental Alliance (TEA) was founded in
1988. Our mandate is to promote a greener Toronto. We work
with concerned individuals and grassroots organizations,
professionals and workers, encouraging the participation of
local people on local issues. Our vision of a healthy
community is based on equity, access, safety and a clean
environment.

TEA is recognized locally and nationally for our municipal
work on smog, waste reduction, pesticides, Greenbelt
advocacy, transit, green power and water quality -- issues
we believe are critical to the health and well-being of
Toronto residents. Our collaborations with local labour,
anti-poverty groups and health professionals are cherished
and key to our past and future successes.

Position Description:
This position involves becoming very familiar with
environmental priorities and policies for the City of
Toronto, and acquiring skills for outreach and
communication. It's a great opportunity for someone who
enjoys both policy and public outreach - a unique combination.

* Focus on issues related to environmental sustainability:
education, research and development, policy and legislation,
communications and policy awareness
* Learning and researching about: the City of Toronto's
policy process, past and present commitments to the environment
* Learning and researching about: community concerns related
to environmental change in the City and TEA's past
environmental priorities for the City
* Develop workshops to be provided throughout the City of
Toronto to discuss with and educate others on the environment
* Coordinate volunteers and some staff to help with outreach
efforts across the City of Toronto

Qualifications:
* Excellent communications skills (oral and written)
* Energetic and innovative
* A driver's license would be helpful for getting to
workshops throughout Toronto, but is not required since
transit can also be used.
* Excellent organizational, time management and planning skills
* Passionate about environmental issues
* Excellent problem solving, critical thinking skills and detail oriented
* Self motivated and a team player
* Familiarity with wards would be an asset
* Living in Toronto and or familiarity with the City is an asset
* Ability to speak a language other than English is an asset
(e.g. one or more of the top languages in Toronto other than
English: Cantonese, Mandarin, Italian, Punjabi, Tagalog,
Portuguese, and Spanish)
* Proficiency in Microsoft Office required and familiarity
with Google Documents, Adobe Creative Suite
* Interest in acquiring a deeper understanding of local
urban environmental issues in the City of Toronto

Other Requirements:

This position is being funded through the Youth Eco
Internship Program and therefore applicants must meet the
following criteria:
* Between the ages of 15 and 30
* Unemployed
* High School graduate but not a Post-secondary graduate
* A Canadian citizen, permanent resident or a person to whom
refugee protection has been granted under the Immigration
and Refugee Protection Act
* Legally entitled to work in Canada
* Legally entitled to work in your province or territory

This position is being funded through the Youth Eco
Internship Program (YEIP)*. This program places unemployed
people aged 15 to 30 from diverse backgrounds into paid
internship opportunities within the non-profit and community
services sector in Canada with a focus on the environment.
These positions, offered in a wide range of organizations,
will help young Canadians learn the skills required to gain
and sustain future employment within the sector.

This project is a collaboration between the YMCA and YWCA
Canada, with funding provided by the Government of Canada's
Economic Action Plan. The YEIP encourages applicants from
visible minority, Aboriginal, immigrant, refugee and
traditionally marginalized communities to apply, and is
committed to providing employment supports wherever possible.

Terms of employment:
This is a full-time 6 month contract position likely running
from April 12, 2010 to October 12, 2010 - but earlier if
possible. The successful candidate will be expected to work
37.5 hours/week Monday to Friday with occasional evening and
weekend work.

Application Procedure:
Please submit a letter of interest, a detailed resume and
three references by Monday March 22nd to the attention of:

Franz Hartmann, Executive Director
yeip torontoenvironment.org*

We thank all applicants for their interest but only those
selected for an interview will be contacted within 7 days
of the application closing date.

When applying, please indicate that you saw this posting at GoodWorkCanada.ca.

*Note: e-mail addresses above (if any) have been masked to reduce spam.
To form the correct address, rejoin the two portions, separated with @.

language instructor - language school

Number of position(s) to fill : 1
Offer N° : 2399482
In-house job name (if different) : PORTUGUESE
In-house reference (competitive examination n°, code, etc.) : PORTUGUESE
FLIO INC. (FOREIGN LANGUAGE INSTITUTE OF OTTAWA) - http://www.flio.com


Work place.115 Bisson street, suite 418
Gatineau (Québec)
J8Y5M2


Main functions.Teaching Portuguese to adults with the Foreign Language Institute of Ottawa.

Requirements and working conditions.Education : University
Years of experience related to the job offer : 1 to 2 years experience
Languages asked for : spoken languages : English
Salary offered : to be discussed
Number of hours per week : 15,00
Job status : casual or temporary
part time
day
Length of the employment : To be determined
Job start date : 2010-03-22

Communication.Contact's name : Vildana Stanisic-Keller (Project Manager)
Means of communication : telephone : 819-953-2420
E-mail (electronic mail) : vildana@flio.com

Trainee Counselor

Trainee Counselor
SAIT Polytechnic, MacPhail School of Energy
Competition # 183-09-HS ADPS

The MacPhail School of Energy (MSE) is the first school of energy in Canada and one of only a handful of energy schools in North America. Training is available in all major areas of the energy industry, including petroleum, electrical, chemical, power, instrumentation, chemical engineering, environmental, and energy asset management.

Our international training programs are delivered both in-Canada and in-Country as required, and fast-tracks foundational practical learning in support of subsequent company-led on-the-job training. SAIT Polytechnic's Workforce Nationalization training solution has helped to shorten the time-to-competency of participating personnel, in turn helping their organizations speed up the start of full production in new markets.

MSE requires two Trainee Counselors for on-going support of its operations and maintenance training programs for our international clientele. Counselors provide ongoing cultural and logistical support for the trainees. The position demands a flexible schedule and on call availability.

RESPONSIBILITIES:

. Set-up accommodations for trainees
. Coordinate airport arrivals and departures
. Provide trainees with an orientation to SAIT and Calgary
. Coordinate requested cultural activities
. Schedule and facilitate logistics meetings
. Provide on-call support for dental and medical emergencies
. Provide ongoing support with respect to SAIT and project deliverables
. Assist with the organization and coordination of graduation ceremonies
. Assist with student assessments

QUALIFICATIONS:
The successful candidate must have the following in their resume:

. A minimum of a post secondary diploma or equivalent
. Awareness and/or experience working with different cultures
. A valid Class 4 drivers license is required
. The successful incumbent must be available to work on-call during all hours
. Experience in Recreational Planning or project related work
. Fluent in Portuguese is an asset

Candidates must enjoy organizing events, be caring, and people oriented.

Skills Expertise Required

Organizational Skills
. Activity planning
. Record keeping
. Time management
. Multi-tasking
. Group management
Communication Skills
. Ability to generate reports
. Ability to develop and maintain client relationships
. Ability to develop and maintain student relationships
. Data entry
. Public speaking
. Understanding of cultural diversity
. Excellent Word, Outlook, Excel, and PowerPoint user
NOTE: This is an hourly paid position for 8-10 months of employment beginning March 2010.

OPEN TO: SAIT Employees and the Public

SALARY: Commensurate with education and experience.

COMPETITION: 184-09-HS ADPS

CLOSING: When suitable candidates are found

TO APPLY: If you meet the requirements of this position and wish to apply, please continue with this online application. SAIT is committed to Employment Equity and invites applications from all qualified individuals.

NOTE: The preferred method of application is on-line. Notification of receipt will only be made to on-line applicants. Candidates selected for interview will be contacted within 28 days. By applying your resume may be considered for other opportunities at SAIT that suit your experience.

SAIT's vision is sharply focused - to be recognized as Canada's premier polytechnic, one of the world's finest, setting the standard in education, training and innovation.
Freedom of Information and Protection of Privacy (FOIP)
The personal information recorded on the application form is being collected under the authority of the Post Secondary Learning Act and Section 33c of the Freedom of Information and Protection of Privacy (FOIP) Act. The information will be used for purpose(s) of employee payroll and administration and is protected by the privacy provisions of the Freedom of Information and Protection of Privacy (FOIP) Act. If you require additional information concerning the collection and use of this personal information, please contact the FOIP Coordinator in Human Resources at 284-8633.

Maiores informações: http://www.workopolis.com/EN/job/11285466

OPERATIONS INSTRUCTOR - On- Campus Corporate Training,

Future Opportunities
OPERATIONS INSTRUCTOR - On-Campus Corporate Technical Training
MacPhail School of Energy
Competition Number: 186-09-HS INSTRUCTOR

The MacPhail School of Energy at SAIT Polytechnic strives to prepare trainees for the demands of the energy sector and related fields. The school is comprised of motivated and innovative faculty and staff who are committed and dedicated to the success of their learners.

SAIT Polytechnic anticipates the delivery of corporate technical training programs in 2010, for various international clients.

Due to the scale and complexity of the individual projects and the workload involved in delivering concurrent programs, SAIT's MacPhail School of Energy will be required to hire instruction personnel for the operations based program delivery.

The Operations Instructor will be assigned full-time to the MacPhail School of Energy and will report to the Project Manager of his or her respective project. The successful candidate will instruct international students sponsored by SAIT clients' companies. Students from Libya, and Angola are studying oil operations, gas processing or Liquefied Natural Gas operations. Instructors will be selected for the various projects based on their qualifications and the nature of their work experience.

RESPONSIBILITIES:
1. Prepare lesson plans and deliver course material
2. Evaluate and report learner progress and achievement
3. Provide ongoing support, guidance and advice to learners
4. Manage classroom situations to ensure a positive learning environment is maintained
5. Work collaboratively with project manager and colleagues and meet at regular intervals to provide updates and identify challenges and opportunities
6. Assist with the preparation, development, validation, and updating of course materials
7. Work collaboratively with SAIT Lab technicians to develop and deliver practical training exercises for learners
8. Other duties as required to develop and maintain a positive work environment

QUALIFICATIONS
The ideal candidate will possess all or most of the following qualifications and capabilities:
1. A minimum of five (5) years industry experience (oil production, gas processing, LNG)
2. Recognized technical qualification (Degree, Diploma or Certificate)
3. Recognized training qualification and/or relevant training experience
4. Strong interpersonal and communications skills
5. Fluent in Portuguese is an asset
6. International experience or time spent in a significantly multi-cultural work environment
Preference will be given to candidates possessing both industrial and training experience; however, candidates with little or no previous training experience may be selected on the basis of their relevant industry background and will then complete the SAIT Instructional Skills Workshop (ISW) program. Preference will also be given to those candidates who have additional background in either electrical or instrumentation background.

WHY WORK AT SAIT
As an instructor, you will be part of a premier polytechnic with an international reputation. SAIT Polytechnic offers a variety of benefits and services for staff including flexible scheduling, a great vacation package, Christmas leave, personal and professional development programs, access to our Wellness Centre, transportation discounts and more.

OPEN TO: SAIT Employees and the Public

SALARY: Commensurate with education and experience.

COMPETITION: 186-09-HS INSTRUCTOR

CLOSING: open until a suitable candidate is found

TO APPLY: If you meet the requirements of this position and wish to apply, please continue with this online application process. SAIT is committed to Employment Equity and invites applications from all qualified individuals. By applying your resume may be considered for other opportunities at SAIT that suit your experience.

NOTE: Notification of receipt will only be made to on-line applicants. Candidates selected for interview will be contacted within 7 days.

SAIT's vision is sharply focused - to be recognized as Canada's premier polytechnic, one of the world's finest, setting the standard in education, training and innovation.

Freedom of Information and Protection of Privacy (FOIP)
The personal information recorded on the application form is being collected under the authority of the Post Secondary Learning Act and Section 33c of the Freedom of Information and Protection of Privacy (FOIP) Act. The information will be used for purpose(s) of employee payroll and administration and is protected by the privacy provisions of the Freedom of Information and Protection of Privacy (FOIP) Act. If you require additional information concerning the collection and use of this personal information, please contact the FOIP Coordinator in Human Resources at 284-8633.

Maiores informações: http://www.workopolis.com/EN/job/11285470

Customer Service Representative

Full-Time, Dufferin Mall, Toronto, ON; Fluent in Portuguese preferred. --- Job ID: 64553,
BMO FINANCIAL GROUP
Toronto, Ontario, CANADA 1 Position(s)
Posted Mar 15, 2010



At our company, we have been helping our customers and communities for over 190 years. Working with us means being part of a team of talented, passionate individuals with a shared focus on working together to deliver great customer experiences. We stand behind your success with the support you need to turn your potential into performance.

BMO® Financial Group is committed to an inclusive, equitable and accessible workplace. By embracing diversity, we gain strength through our people and our perspectives.

Our Business
Our Personal and Commercial line of business is the retail and commercial banking arm of BMO Financial Group in Canada, serving individuals, small to medium-sized and mid-market businesses. We offer a wide variety of personal and commercial banking products and services and we serve our customers in person at our branches, through our ABM network, over the Internet and by phone.
Position Summary
Whether youÂ're looking for an opportunity to start your career in financial services or want a role you can grow in for the long-term, join BMO Bank of Montreal as a Customer Service Representative and turn your potential into performance.

As part of a team of financial professionals, you will consistently deliver great customer experiences within a branch environment. You will fulfill the transactional needs of personal and commercial customers, proactively identifying and discussing customer needs and if required referring to an appropriate team member or fulfilling directly where appropriate. You will ensure compliance and adherence to Bank policies and procedure, as well as, assist with branch administration and operations through completion of assigned tasks to ensure an effectively and efficiently operating branch.

Qualifications

. Passion for helping customers

. Sales and service oriented with a demonstrated ability to proactively listen, identify sales opportunities and solve problems

. Strong communication skills

. Solid multitasking skills

. Team player

. Demonstrated flexibility to adapt to a constantly changing environment

Education and Accreditation

. Completed high school education, or equivalent work experience.

The branch is open from Monday to Saturday. Full flexibility with hours is required.

BMO Financial Group thanks all applicants. We advise only those who qualify for an interview will be contacted.

Maiores informações: http://www.workopolis.com/EN/job/11327888

Project Manager - Sales

Job Description:

AVEOS is a full-service maintenance, repair and overhaul (MRO) provider of airframe, engine, component and maintenance solutions. From maintenance facilities across Canada and in El Salvador, we provide integrated service solutions to over 100 customers, while focusing on building a robust network of strategic alliances. Approximately 4,500 employees remain committed to a tradition of providing world-class quality and expertise to customers across the Americas.


Respect, trust, care, integrity, passion, performance and dedication to quality and safety act as the cornerstone of our strategy to be the integrated solutions provider of choice to the customers we serve. A true partner in performance — from the ground up


BECOME OUR PARTNER IN PERFORMANCE


Under the supervision of the Director, Sales & Marketing, the selected candidate will actively be involved in managing multiple bid processes at the same time. The candidate will work closely with the Sales Directors, the Commercial, Engineering and finance teams. Producing accurate and precise responses to RFP’s as well as direct oversight thru to the closure of awarded contracts.


Produce accurate and transparent pricing

Manage the overall bid process with Sales Directors.

Produce tailored proposals for each “Request for proposal”, inclusive of the pricing and all commercial terms.

Actively seek, investigates facts and develop solutions to problems for each commercial sales opportunity during the bid process.

Produce and present financial summary.

Monitor, guide and ensure timely completion of the internal authorization process.

Provide rapid, accurate information and responses to questions from Sales Directors and cross functional teams.

Role down contract interpretation to key stake holders.

Calculate and supply new pricing tables based on contractual terms for yearly escalation clauses within existing contracts.





Job Requirements:

Bachelor degree in administration or DEC in administration. Related field or equivalent experience is a strong asset.
3-5 years of relevant experience.
Experience and/or knowledge of the Maintenance Repair and Overhaul industry (MRO) and or any other technical background would be an asset.
Bilingual; Outstanding English skills (written/verbal) Particularly as it applies to contractual language
Languages such as a Chinese language, Spanish, Portuguese or Russian would be a strong asset.
Excellent communication and presentation skills (Word, Excel, Access, PowerPoint, MS Project)
Extremely proficient in excel and financial modeling
Project management and multi-tasking skills; must be able to manage multiple projects under tight schedules
Strong analytical, problem-solving professional Team player capable having unquestionable integrity
Strong interpersonal and organizational skills with attention to detail
Customer oriented
Ability to travel and at a short notice.
Potentially Respond to queries at irregular hours


Maiores informações: http://aveos.cvmanager.com/careers/home.asp?region=qc&lang=e&call=viewjob&jobid=1380

Technical Assistant (International Secondment)

Description
Technical Assistant (Short-term International Secondment)
Open to Current Bow Valley College Employees Only

ESL and Languages
Competition 10EC-01


Are you aware that Bow Valley College employees have the opportunity to participate in an international project? Previous projects employees have participated in include: curriculum development, ESL instruction, essential skills instruction, translations, occupational analysis and technical skills training, in locations such as Ghana and Namibia.



We invite interested BVC employees to submit their resume for secondment opportunities to provide technical support for a project in Mozambique. It is anticipated that multiple opportunities will be filled through this posting.

Requirements
Applicants should have one or more of the following:

A background in competency based training and curriculum development. Specific work could include developing CBT training sessions, developing CBT framework, or reviewing curriculum.

A background in entrepreneurialism or business. Specific work could include assisting with the curriculum development for an entrepreneurial program, and/or developing and delivering train the trainer workshops.

Instruction / facilitation background.

Portuguese language skills.



Interested employees are to discuss their application with their current supervisor prior to applying. For more information on this program, contact Cassandra Litke Wyatt.



Application Requirements: Please submit a resume and a cover letter with answers to the following:



What interests you about working on an international project?

What skills would you bring to an international project? What are your areas of expertise?

Have you worked or volunteered internationally before? Please describe the circumstances, including: location, duration and why.

Have you travelled internationally before? Where and for how long?

Please list languages you speak (besides English) and your level of proficiency in each.



Closing Date: Noon March 25, 2010. Note: This competition is open to BVC employees only.



Applications received for this competition will be maintained on an eligibility list and reviewed as opportunities become available and skill sets are assessed. Potential opportunities may require work to be completed in Canada, while others will involve international travel. In addition, employees may be asked to provide time in-kind depending on the specific project. Applicants will be selected based on project requirements and following discussion with their supervisor regarding the operational requirements of their department.

Maiores informações: http://www.jobpath.com/Jobs/Bow-Valley-College/Technical-Assistant-International-Secondment/J8F7226YY5N71SMKVG4/?CSH=CSH_BOWVALLEY&FBJ=True&DID=j8f7226yy5n71smkvg4&cbRecursionCnt=1&cbsid=d57b986c560747a29e67895e95d3ab47-322218652-wr-6

terça-feira, 16 de março de 2010

Sales manager (except retail and wholesale)

Skill Requirements:

Education: Completion of high school, Some college/CEGEP/vocational or technical training, Some university

Credentials (certificates, licences, memberships, courses, etc.): Not required

Experience: 1 year to less than 2 years

Languages: Speak English, Read English, Write English

Business Equipment and Computer Applications: Electronic mail, Electronic scheduler, Spreadsheet software

Staff Responsibility: Not required

Area of Specialization: Sales, Marketing

Specific Skills: Conduct site visits, Conduct sales blitzes, Ability to make cold calls

Security and Safety: Bondable

Own Tools/Equipment: Computer, Internet access, Cellular phone, Office equipment and supplies

Work Conditions and Physical Capabilities: Attention to detail

Transportation/Travel Information: Own transportation, Public transportation is available

Work Location Information: Work from home, Various locations

Other Languages: Italian, Portuguese

Essential Skills: Document use, Numeracy, Oral communication, Computer use

Employer: Tyler Delaney Enterprises
How to Apply:

Please apply for this job only in the manner specified by the employer. Failure to do so may result in your application not being properly considered for the position.


Location High Park/Parkdale, ON
Country Canada
Rate Remuneration Based on Commission Only
Company Tyler Delaney Enterprises
Contact Tyler Delaney Enterprises
Reference JS4895266
Posted Date 15/03/2010 02:02:34

maiores informações: http://www.jobserve.ca/Sales-manager-except-retail-and-wholesale-High-Park-Parkdale-ON-Permanent-WAB1978733C59B09C.jsjob?r=B6C3C6B9967373F5

Logistics clerk, transportation

Skill Requirements:

Education: Completion of high school, Completion of college/CEGEP/vocational or technical training

Experience: No experience

Languages: Speak English, Read English, Write English

Work Setting: Transportation company

Specific Skills: Establish schedule parameters, Use computer software to set schedules, Design new schedules, Modify existing schedules, Compile records

Other Languages: Portuguese

Essential Skills: Reading text, Document use, Numeracy, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learning

Employer: CANAAN TRANSPORT GROUP INC.
How to Apply:

Please apply for this job only in the manner specified by the employer. Failure to do so may result in your application not being properly considered for the position.


Location MISSISSAUGA, ON
Country Canada
Rate To be negotiated
Company CANAAN TRANSPORT GROUP INC.
Contact CANAAN TRANSPORT GROUP INC.
Reference JS4899158
Posted Date 15/03/2010 02:03:23
Maiores informações: http://www.jobserve.ca/Logistics-clerk-transportation-MISSISSAUGA-ON-Permanent-WF6DB8C9E212DA4D5.jsjob?r=B6F17439E421E374

Bilingual Law Clerk - Business Immigration

Job Description
Bilingual Law Clerk - Business Immigration - Toronto - ERN0003W
CA-ON-Toronto

Ernst & Young's global alliance of independent law firms cooperate with our offices worldwide to provide our clients with integrated, quality service. The business immigration specialists at Egan LLP work closely with members of Ernst & Young's Human Capital group, to help companies address the challenges associated with managing today's globally mobile workforce. Egan LLP helps companies efficiently relocate people wherever they need them to be, anywhere in the world. The firm's comprehensive range of services-from advising on immigration issues and the use of international agreements in immigration matters, to arranging entry visas, work permits or permanent resident status-makes operating across borders less painful and more cost-effective for employers. And for employees, these services mean less stressful, low-risk cross-border travel. The law clerk will be a professional staff member of the Egan LLP Business Immigration Group, working in affiliation with Ernst & Young LLP. The primary role of the junior law clerk is to support the team of immigration lawyers by drafting immigration applications for individuals seeking permission to work or live in Canada and/or the United States; and to coordinate tracking status expiration dates for ongoing clients.

Responsibilities
Client contact/communication: - speaking with HR representatives of corporate clients and employees (applicants) to obtain information to assist in drafting applications - follow up with applicants and HR contacts to obtain copies of visas/documents Drafting applications: - learn basic immigration processing categories and requirements for each category - on instruction from the lawyer, research current processing requirements at service centres/consulates etc. - collect information from HR contact and applicant - using available resources, draft complete application packages for review by the supervising lawyer - make revisions to drafts - ensure that applications are filed in a timely manner -meet with lawyers to discuss questions raised by the client and then relate information back to the HR contact/applicant - draft emails in response to queries by clients - delegate appropriate work to legal assistants, such as: typing of forms, copying of documents, and sending out packages - follow up with immigration authorities on pending applications - enter expiration dates for applicants' status in tracking system - notify clients of upcoming extensions - keep individual client status charts updated (where required) Communicating with other professional and support staff at Egan LLP - ensure that lawyers are at all times advised of client related issues that come to the attention of the law clerk -participate actively in meetings of the professional staff of Egan LLP Professional Development: may be required to attend seminars and professional development courses that are relevant to his/her area of specialtyClient contact/communication:-speaking with HR representatives of corporate clients and employees (applicants) to obtain information to assist in drafting applications-

Bachelor's degree or college diploma
Bilingual (English and Spanish or Portuguese)
ability to manage a busy portfolio of clients/applications
prior experience in immigration law would be an asset but not a requirement. Most importantly, the incumbent must have a desire to learn and must show initiative in his/her learning process

Maiores informações: http://www.workopolis.com/EN/job/11271672

Payroll Manager

About ADP

Automatic Data Processing, Inc. is one of the world's largest providers of business outsourcing solutions. Leveraging nearly 60 years of experience, ADP offers the widest range of HR, payroll, tax and benefits administration solutions from a single source.

Visit www.adp.ca to learn more about the company!

Position Summary

A Payroll Professional that manages the delivery payroll services to a base of clients with the GlobalView Managed Services Team. The Payroll Manager oversees the daily Managed Service payroll processes to ensure accurate processing and timely delivery of payment against a pre-defined SLA. The Payroll Manager is a key point of escalation for the client organization and manages the relationship to ensure Quality targets are met. The Manager deals with internal ADP departments such as Implementation, Application Support and Contact Centre.

Responsibilities

Provide leadership, coordination, and leadership of team members and work activities for Manages Services.
Ensure activities are performed in a manner that meets ADP and/or client requirements while adhering to ADP standards.
Interview, select, and perform on-boarding activities.
Evaluate, define, manage, and consistently improve associate performance through coaching, feedback, and developmental activities.
Define and execute on associate training programs.
Achieve and maintain a high level of departmental teamwork and motivation.
Ensure adherence to SAS70 standards.
Monitor and manage work activity within the CRM system to ensure effective and timely work assignment and completion.
Conduct periodic reviews of work activity for quality control; identify and enact targeted improvements as required.
Conduct resource planning and scheduling.
Ensure effective and quality transition of new clients into Managed Services.
Work effectively across GlobalView and ADP business groups to resolve issues.
Effectively set, manage, and deliver on client expectations.
Define and administer process that identifies, tracks, and manages issue for clients.
Monitor client satisfaction through direct client contact and client surveys. Enact improvement plans as necessary to achieve required objectives.
Effectively manage escalations from clients.
Participate and/or lead Monthly Client Operations Meetings.
Competencies

Knowledge, Experience, and Skills:

Required:

Minimum of 2 years work experience in leading teams or departments in a complex, dynamic environment.
Strong knowledge of Brazilian payroll.
Proven capability in effectively managing and meeting client expectations.
Proven ability to select, develop and motivate teams of diverse individuals.
Strong ability to effectively select, develop and lead associates.
Ability to prioritise tasks and time management skills, ability to work across competing priorities.
Proven ability to work collaboratively to accomplish results.
Ability to define, develop and communicate operational standards.
Strong self initiative and highly motivated individual.
Excellent written and oral communication skills.
Occasional travel (10-20%).
Ability to effectively organize work environment.
Ability to work in a high demand, dynamic environment.
Preferred:

Knowledge of Argentine payroll
Fluency in Portuguese and/or Spanish
SAP R/3 HR, PY module functional experience
Prior experience in a global organization
Note to Job Seekers

Please note that any offer of employment will be conditional upon a background check, including a criminal record check.

Please apply through www.adp.ca

Maiores informações: http://careerbeacon.com/search/en/-1/-1/7/-1/0/-1/-1/-1/-1/50/3/MB1003157811

Global Service Desk, Technical Analyst

Ajilon is a leader in professional IT staffing with over 70 offices globally and 10 in Canada.
We match top-tier job seekers with leading companies in contract assignments and permanent careers
Global Service Desk, Technical Analyst
Permanent
Montreal
Start: as soon as possible
The ideal candidate will speak excellent English and good Portuguese.
SUMMARY OF RESPONSIBILITIES:

This position provides support to facilitate the operation of the Americas Global Service Desk (GSD) in support of standard IT solutions (software and hardware) and related business processes. GSD Technical Analyst will perform the role of primary point of contact for all customers addressing support requests (Technical and non SAP applications), making preliminary analysis, incident classification, dispatching and ensuring that all services are delivered according to Service Level Agreements.

QUALIFICATIONS:
- University degree, or equivalent
- Fluent English is essential
- Fluent Portuguese is desirable; other languages are highly appreciated
- Minimum two years experience working in an IT discipline, preferably in the areas of desktop support and customer service.
- Knowledge of Microsoft operating systems, MS Office software and local network concepts and functionality.
- Knowledge of corporate business and production systems an asset
- Capability to use a service desk management application to fulfill the role of specialist.
- Intermediate knowledge about all services provided by the GSD for which the service desk provides the customer interface, and ability to support the delivery on one or more services
- Excellent telephone and written communication skills, reliability, with a customer service attitude.
- The nature of the service desk will require some flexibility in working hours
as well as rotational weekend support

http://www.ajilon.ca/en/career-center/jobs/job5379

Maiores informações: http://www.workopolis.com/EN/job/11306398

Communications IS4

Our client is looking for a senior trilingual (English, French, Spanish) communications officer to assist with a national meeting.

Role and Responsibilities

Provide assistance in planning, developing, establishing, clarifying and evaluating targeted communications strategies and all related elements, products and collateral materials (reports, brochures, flyers, news releases, advertisements, editorials, features, photos, CDs, booklets, Website content, ministerial briefings, reports, Q& A, onsite overnight newsletters, etc) disseminated on a regular basis in a variety of media formats to ensure a high level of stakeholder interest and accessibility.

Provide the following functions under supervision:

Project management
Event management (news conferences, announcements, public events)
Media relations
Social media / e-communications
Writing
Ensure that communications strategies are properly integrated, and consistent with branding, messages, and editorial and graphics policies.
Please enter a descriptionWrite, proof-read, edit and assist with quality control of communication materials (print publications, Website materials, newsletters, etc), formatting and, if required, translation.
Develop, manage and continuously improve the Host Country Secretariat's relations with its stakeholders.
Provide expertise and make suggestions for content useful for language-specific target audiences (English, French, Spanish, and Portuguese).

Facilitate ongoing discussions, handle correspondence with a range of partners and act as a focal point for channelling questions to the proper resources.

Please enter a description

Qualifications and Experience

Have a minimum of five (5) years experience in communications position, including a minimum of 4 years in a communications position with the Federal Government. (Marketing experience would be considered an asset.)
Demonstrate:
Fluency (written and spoken) in English, Spanish and French
Excellent written skills in English, Spanish and French, with the ability to produce simple and creative material for a variety of audiences.
Possess solid organizational and strong communications skills, excellent judgement and ability to identify priorities and emerging issues.
Must be available to:
Travel to Calgary for pre-Meeting Missions, as required.
o Attend Meetings of the Task Force, Sub-Committees, Host Country Secretariat Planning and Coordination. Meetings and prepare necessary briefing documents/status reports as required.
Work in the city of Calgary for approximately three months (January-March 2011), as required.

Maiores informações: http://www.workopolis.com/EN/job/11276648

Customer Sales & Service Agent - Temporary - Full Time

Description

Do you like to work in a fast paced environment?
Do you have a lot of energy?
Do you like meeting lots of different people?
Do you have experience in the service, travel & tourism industries?
Do you cope well with the unexpected?

Then Air Canada is looking for you to fill its Temporary Full-Time Customer Sales & Service Agent positions at the Ottawa International Airport.

You will perform Customer Service functions at the Ottawa International Airport such as, but not limited to:
•disseminating information
•issuing tickets
•serving the public at Airport counters and gate locations
•acting as Ground Hosts and Hostesses

Due to the nature of the airline operation, seven day per week coverage is required and some areas may require 24 hour coverage, hence shift work is necessary. Shifts could be days, evenings or nights and weekend and statutory holiday work is normally required.

Salary: $11.23/hour


Qualifications

•Demonstrated interest and experience in serving the public.
•High level of tact and diplomacy dealing with customers.
•Ability to work shifts (day/evening and/or weekend shifts).
•Canadian citizen or have Landed Immigrant status.
•Completion of Grade 12 or academic equivalent
•Must be willing to undergo and successfully pass the three (3) week full-time training.
•Security clearance and receipt of Transport Canada Airport pass will be required.
•Excellent interpersonal and communication skills as well as a strong commitment to teamwork.

LINGUISTIC REQUIREMENTS

•Priority will be given to candidates completely fluent in English and French. Fluency in English or French and one or more of the following languages will be considered an asset: Arabic, Cantonese, German, Hebrew, Hindi, Italian, Japanese, Korean, Mandarin, Portuguese, Punjabi, Spanish.

At Air Canada, we want to fly higher when it comes to employment equity. We therefore encourage applications from Aboriginal peoples, women, members of a visible minority and persons with a disability.

Only the candidates chosen to continue on the process will be contacted.


Job Airport & Cargo Agent
Primary LocationCA-ON-YOW - Ottawa Airport
Schedule Full-time

Maiores informações: http://aircanada.taleo.net/careersection/flighte/jobdetail.ftl?job=94065

Telesales Professionals

WE’RE HIRING!
TELESALES PROFESSIONALS

Startec is a leader in international long distance phone services providing state-of- the- art services in Canada and the U.S. Startec serves more than a million customers since 1989. Our Toronto call centre is located near Yonge Street and Eglinton Avenue.

If you have sales or customer service skills or call centre experience AND speak one of the following languages, email your resume today!

Arabic, Russian, Portuguese, Serbian/Bosnian/Croatian, Romanian, Greek, Vietnamese, Tagalog, Polish, Turkish

Our company offers training to educate and ease your transition to your position. Startec provides a goal-oriented, friendly work environment!

In addition to base pay, we offer:
Paid training
Employee discounts of 25% off long distance services
Comprehensive benefits, minimum 24 hours/week
Shifts up to 37.5 hours per week
Can lead to full-time
Opportunities for advancement

Training sessions weekly!!

How to apply: Email your resume with language skills, position you are applying for, and quote JOB ID 2056

Maiores informações: http://www.torontojobsjournal.ca/jobs.php?ad=abd01bbe2add1f6a125cdd4663989a82

Research Analyst II, Neurology

Position: RESEARCH ANALYST II

Site: TORONTO WESTERN HOSPITAL
Department: NEUROLOGY
Reports to: PRINCIPAL INVESTIGATOR
Hours: 30 HRS/WEEK (4 days)
Status: TEMPORARY PART-TIME (15 MONTHS)

Working under supervision of senior staff, the Research Analyst II exercises moderate judgment and decision-making in utilizing established policies and procedures to determine work methods and resolve problems. This may include: conducting literature searches/reviews for new proposals as directed; coordinating necessary data flow both internally as well as externally with collaborators from other sites; planning, designing and organizing scoring procedures and computer databases for ongoing and new research studies; providing assistance with the modification and maintenance of electronic and paper information filing/retrieval methods, systems and/or formats; maintaining regulatory documents; participating in department review of data collection strategies; assisting in recruitment of study participants (e.g. identification/screening, pre-testing; administration of questionnaires or other data collection strategies; liaising with sponsors for monitoring/audits; performing computer statistical analyses; generating response curves, status reports and other statistical reports as required; interpreting results and prepare material for presentation, publication and/or grants; assisting in the preparation of submissions to the Research Ethics Board; performing other duties consistent with job classification, as requested.

We are conducting a study to evaluate the medical rehabilitation, and educational needs of patients after a stroke and are focusing on the Chinese and Portuguese ethnic populations within our region (compared to a reference group of Canadian-born, English-speaking stroke patients) to better understand how we can better assist them following a stroke. The Research Analysts will be directly involved in recruiting patients and performing the questionnaire survey with them. They will also be involved in data management and interaction with the research team. The Analyst will travel two days per week to our partner sites, St. Joseph’s and William Osler Health Centres. This research will help to improve the care of stroke patients and will be a rewarding opportunity for someone participating as a research assistant.

QUALIFICATIONS


•Bachelor’s Degree
•Three (3) years related experience

•Experience using statistical analysis and data management software applications

•Ability to apply a range of fundamental research principals, theories, concepts and techniques relating to data collection and management

•Demonstrates excellent competency in written and verbal communications

•Ability to manage competing demands of short and long-term projects, independently coordinating and prioritizing relevant projects, tasks and responsibilities

•Ability to perform duties in a professional and courteous manner and produce high quality work while meeting deadlines in accordance to UHN standards

•Exercise initiative and good judgement with ability to multi-task

•Compliance with confidentiality requirements

•Detail oriented with strong organizational, interpersonal, and communication skills

Maiores informações: http://www.recruitingsite.com/csbsites/uhncareers/JobDescription.asp?SiteID=10031&JobNumber=623046

Program leader Brazilian Jiu-Jitsu Head Instructor for Toronto BJJ

Duties & Responsibilities

Prepare/design a program to teach students Brazilian Jiu Jitsu at all belt levels, enabling students to, progress through the belts and achieve the rank of black belt.

Train and mentor other instructors.


Prepare students for international-level competition.


Education & Qualifications
Recognised Black Belt authorized to teach in the Ribeiro Jiu-Jitsu Association
Royler Gracie Black Belt 1st degree or higher
Be a World Champion at the Black Belt level in an official International Brazilian Jiu-Jitsu Federation event (www.IBJJF.org).
Has taught as the head instructor for an academy of 300 or more students.
Taught and coached both male and female students to World Championships.
Has ability to communicate in both English and Portuguese.


Experience



Three or more years experience running and organizing Brazilian Jiu-Jitsu tournaments in the IBJJF (International Brazilian Jiu-Jitsu Federation) Format
Experience teaching Saulo Ribeiro Jiu Jitsu Techniques
Experience running Brazilian Jiu-Jitsu Programs for students of all ages
Experience in relevant BJJ tournaments and competitions
Communication skills and ability to build and maintain student relationships and foster “a team and a family” environment
Excellent connections and network in the Brazilian Jiu-Jitsu community
Ability to lead and manage personnel
MMA competition experience is an asset

Maiores informações: http://jobview.monster.com/GetJob.aspx?JobID=84625525&from=indeed

Bilingual Health Claims Administrator

INTERNATIONAL HEALTH INSURANCE COMPANY

BILINGUAL HEALTH CLAIMS ADMINISTRATOR



Norfolk Mobility Benefits, an international health insurance company, is looking for a bilingual Health Claims Administrator. As a member of our Client Services Team you will provide our clients with outstanding customer service.

The bilingual Health Claims Administrator will process claim reimbursement requests and determine what is payable for health benefits based on the relevant contract. The bilingual Health Claims Administrator will be responsible for fostering positive relationships with clients during the delivery of the benefits program. This includes ensuring that client needs are identified, understood and resolved within Norfolk Mobility Benefits guidelines as defined.


Key Responsibilities:

1. Administration of reimbursement of health claims in French and English
• Verification of benefits of the insured party.
• Verification and confirmation of claims payouts based on the contract (contract verification)
• Update all information as it is received including detailed banking data
• Data entry of claim and expenses

2. Give information and inform the insured parties by telephone, correspondence and email in French and English.

3. Manage complex files in coordination with the service representative or senior administrator


Qualifications:
• ability to communicate effectively and professionally with a keen attention to detail in French and English. One of the following languages: Spanish; Portuguese would be a definite asset.
• ability to multi-task and adapt to various situations
• strong organizational skills with strengths in prioritization and efficiencies
• Intermediate computer and data-entry skills
• Experience in an insurance environment would be a definite asset
• Firsthand experience of expatriation would also be a definite asset

Maiores informações: http://jobview.monster.com/GetJob.aspx?JobID=86840831&from=indeed

Newsroom Assistant - Rogers Media Television

Filling in for various Newsroom positions such as Writer, Production Assistant and Newsroom Coordinator as and when required

Performing various newsroom functions such as maintaining records, filing reports

Maintaining the Newsroom archival and retrieval system

Quick learner

Eager and ambitious

Logical and creative

Interest in new media

Moderate to advanced word and excel skills

Basic knowledge and passion for TV and entertainment business

Ability to work well within a team environment

Must be flexible and able to adapt in a changing environment

2-3 years experience in television programming and scheduling, or related experience

Knowledge of a second language, preferrably Polish, Ukranian, Greek, Japanese or Portuguese, is highly desired

Database management experience

Ability to effectively multi-task

Excellent planning and organizational skills

Extremely detail oriented

Team player with the ability to also work individually

Willingness to work hard and flexible hours

Maiores informações: http://www.workopolis.com/EN/job/11325592?cid=271%3A19L%3A13678&utm_source=Indeed&utm_medium=organic&utm_campaign=Indeed

Help Desk Analyst

ills:

Customer Service

Helpdesk Support Analyst
Description:
Ajilon Consulting is a specialty division of Adecco, the world's leader in workforce solutions. Ajilon Consulting has been a premier provider of Information Technology solutions in Canada since 1978. With over 320 employees and 18,000 square feet, our Montreal Solutions Center is equipped to deliver reliable systems support and help desk services to several of our clients around the world.

Our culture is that we take pride in our work and focus on performance, flexibility and exceptional customer service. This creates an atmosphere that fosters personal and professional growth. Ajilon Consulting is seeking team players committed to providing world class IT technical support.

If you or someone you know is passionate about information technology and customer service then the Montreal Solutions Center is the place for you. We do offer various full time job opportunities, competitive benefits, flexible work schedule, a friendly environment with employee lounges and game rooms, paid training programs that would allow you to enhance your skills, a growing environment, and a job location that is accessible by Metro as we are conveniently located in downtown Montreal.

AJILON is recruiting for HELP DESK ANALYST:

As a Help Desk Analyst you will be responsible for providing technical support for the resolution or escalation of desktop/workgroup related problems; provide the initial point of contact for technical problems and perform troubleshooting tasks, problem diagnosis, resolution, or escalation, including setup, installation, and configuration of desktop hardware and software.

Requirements:


Minimum of 1 year previous helpdesk support and/or customer service experience and/or call center experience

General knowledge of hardware and software components

General knowledge of broadband and internet-based applications

Strong problem solving skills

Ability to apply strong verbal and written communication skills in English is mandatory

Fluency in one or more of the following languages: French, Mandarin, Cantonese, Korean, Thai, Vietnamese, Japanese, Spanish, Turkish, Portuguese, German, Arabic, Italian, Russian & Hebrew.

You must be available to work day and night shift; 24/7

Please submit your resume to msc_hr@ajilongsc.com All salaries including incentives will be discussed in interview.

Only candidates who are selected for an interview will be contacted. Thank-you for your interest !


********************************************************

Ajilon Services-conseils est une division spécialisée d'Adecco, le chef de file mondial en solutions de main-d'uvre. Ajilon Services-conseils est un fournisseur de premier plan en solutions de technologie de l'information (TI) depuis 1978. Les 320 employés du Centre de solutions de Montréal, qui occupe 18 000 pieds carrés de surface, assurent avec fiabilité le soutien technique et les services de bureaux d'aide de plusieurs clients de partout au monde.

Notre culture se caractérise par la fierté que nous éprouvons face à notre travail et notre souci pour un rendement, une flexibilité et un service à la clientèle exceptionnels. Il en résulte une atmosphère qui favorise la croissance personnelle et le professionnalisme. Ajilon Services-conseils est à la recherche de personnes engagées à offrir du soutien technique de classe mondiale en technologie de l'information.

Si vous-même ou quelqu'un de votre connaissance avez la passion de la technologie de l'information et du service à la clientèle, le Centre de solutions de Montréal est l'endroit par excellence. Nous offrons un éventail de possibilités de poste à temps plein, une gamme d'avantages sociaux des plus concurrentiels, des horaires de travail flexibles, un milieu de travail convivial, y compris des salons pour le personnel et des salles de jeu, des programmes de perfectionnement payés par l'entreprise qui vous permettront de perfectionner vos compétences, un milieu qui favorise la réalisation de carrière et un lieu de travail accessible par le métro puisque nous sommes situés dans le centre-ville de Montréal.

AJILON est actuellement à la recherche d'un ANALYSTE, BUREAU D'AIDE TECHNIQUE :

À titre d'Analyste du bureau d'aide technique, vous aurez la responsabilité de fournir le soutien technique en vue de la résolution ou de la soumission au niveau supérieur approprié de problèmes liés aux ordinateurs personnels et aux groupes d'utilisateurs ; vous serez le premier point de contact pour les problèmes d'ordre technique et effectuerez les tâches de repérage des sources de problèmes. Vous établirez le diagnostic, offrirez une solution ou procéderez à la soumission de la situation au niveau supérieur approprié, y compris l'installation et le paramétrage d'ordinateurs personnels et de logiciels.

Compétences requises :

Minimum d'une année d'expérience dans un bureau d'aide technique et/ou au niveau du service à la clientèle et/ou en centre d'appel

Connaissances générales des composantes d'équipements et des logiciels

Connaissances générales en logiciels utilisant la large bande et sur Internet

Solides compétences en solutions de problèmes

Capacité de communiquer aisément oralement et par écrit en anglais est OBLIGATOIRE

Aisance dans l'une ou dans plusieurs des langues suivantes : français, mandarin, cantonais, coréen, vietnamien, espagnole, turc, portugais, allemand, arabe, italien, japonais, hébreu, russe et thaïlandais.

Vous devez être disponible pour travailler le jour et la nuit, 24/7

Veuillez soumettre votre CV à : msc_hr@ajilongsc.com La rémunération incluant les primes seront discutées au moment de l'entrevue.

Seules les candidatures retenues pour une entrevue seront contactées. Nous vous remercions de votre intérêt.

Maiores informações:http://jobview.monster.com/GetJob.aspx?JobID=86856600&from=indeed

segunda-feira, 15 de março de 2010

Customer Service Representative

SUMMARY
As a Biztree Customer Service Representative you will use telephone, email and fax to receive orders, answer customer inquiries, resolve technical and order-related issues, assist customers in product selection, navigation of our website, downloads etc. This is a full-time permanent job.

ESSENTIAL DUTIES AND RESPONSIBILITIES

- Respond to customers’ sales and service inquiries (phone and email)
- Enter orders and process payments (phone and online)
- Upsell/cross-sell related products and add-ons
- Provide after sales service and support
- Manage complaints concerning billing or products sold
- Manage online fraud cases
- Manage order fulfillment
- Other related tasks may be assigned


QUALIFICATIONS
To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

- College degree (CEGEP) is required
- An ideal candidate would have 1-3 years of related experience
- Experience with computers is essential (Windows, MS Office and the Internet)
- Great communications skills, comfortable in talking over the phone
- Proficient in English or French, oral and written, as well as one of the following languages; Italian, Portuguese, German or Arabic.
- Have a commitment to delivering service that exceeds customer expectations
- Creative problem solving skills
- Ability to work autonomously with a minimum of supervision
- Candidate must be professional, dynamic, responsible, organized and creative
- Good knowledge of basic marketing strategies (Internet marketing a plus)
- Experience in B2B sales and/or Internet and software products a definite plus

Salary offered is very competitive ($40,000+ per year), with good conditions (Collective Insurance, vacations, etc).

Join a team of professionals in a dynamic and growing software company!

Please send us your resume in either English or French.

www.biztree.com
Reply to: job-qduwg-1645007733@craigslist.org

domingo, 14 de março de 2010

Entrevistador

A empresa Opinion Search esta recrutando para Montreal e Ottawa pessoas que falam portugues do brasil para o cargo de entrevistador de pesquisa por telefone, o atendimento eh 100% em portugues, os horarios sao flexiveis (final de semana, durante a semana, de manha, de tarde, de noite, part-time, full-time....) informaçoes no site da empresa:
http://www.opinionsearch.com/fr/employment/index.php

Italian, Spanish and Brazilian Portuguese Linguistic Games Testers

Babel is the leading global provider of outsourced testing, translation, and development services to the games and interactive entertainment industries. Part of the Quatrro Group, Babel is an approved Microsoft, Sony and Nintendo QA test partner and works with all the major names in the console, PC, handheld and mobile games industry.

We are currently offering an exciting opportunity to use your language skills in the Games Industry. If successful in your application, you will be required to play through video games whilst proof-reading the text on screen, reporting linguistic mistakes and providing corrections. A good standard of spoken and written English is essential.

Selected applicants will be asked to attend an interview in our offices in Montreal, including a simple proof-reading test so we can assess your suitability for the position.

If you are currently seeking full-time work, are 18 years old or over and speak Italian, Spanish or Brazilian Portuguese to an excellent standard, with good spelling and grammar, please contact us on jobs.montreal@babelmedia.com

Other languages sometimes required.



Testeurs Linguistiques Jeux Vidéo Italien, Espagnol et Portugais Brésilien


Babel est le fournisseur de pointe, au niveau mondial, en matière de services d'externalisation des tests, de la localisation et du développement dans le domaine des jeux et des divertissements interactifs. Membre du groupe Quatrro, Babel est un partenaire de tests d'assurance-qualité approuvé par Microsoft, Sony et Nintendo et travaille avec tous les grands noms du domaine des jeux sur PC, console de salon et portable et téléphone mobile.

Nous offrons actuellement une occasion formidable d’appliquer vos compétences linguistiques à l’industrie du jeu. Si votre candidature est retenue, vos tâches consisteront à jouer à des jeux vidéo pour en réviser le texte à l’écran, signaler les erreurs de langue et proposer des corrections. Un bon niveau d’anglais parlé et écrit est essentiel pour ce poste.

Les candidats sélectionnés devront passer, dans nos bureaux de Montréal, un entretien comportant un test de relecture afin de confirmer la pertinence de leur candidature quant à la nature du poste proposé.

Si vous êtes actuellement à la recherche d’un emploi à temps plein, avez 18 ans ou plus et un très bon niveau (orthographe et grammaire) en italien, espagnol ou portugais brésilien, écrivez-nous à l’adresse suivante :
jobs.montreal@babelmedia.com


D’autres langues sont parfois demandées.

Call Center Agents Brazilian Portuguese Speaking - Inbound C

Call center agents ENGLISH and PORTUGUESE SPEAKING
- Inbound calls A top tier telecommunications company has requested that CMG handle their Brazil customer service. We are currently looking for call center agents who can speak Portuguese and are highly motivated and goal-oriented to help callers complete their order. You will be responsible of:
- Taking inbound calls
- Handling Web chats- Providing services corresponding to the needs of the customer

Executing any other tasks required We would like to meet candidates that:
- Are motivated, enthusiast and confident
- Enjoy interacting with clients
- Like to work in contact with the public
- Have good computer skills
- Are punctual
- Must speak English and PortugueseDo those qualifications correspond well to your personality? We are then looking forward to see your resume.
If you are selected, you will benefit from different advantages such as:
- A base salary and a motivating bonus system
- A paid training
- Social benefits
- Work stability
- Possibility of advancement after 3 months of continuous service
- An employee recognition program Reach our recruiter at: hr@centennialmarketing.com




Location: Montreal, Quebec
Compensation: $12.00

Production and quality control technologist

Salary: To be negotiated, Medical Benefits, Dental Benefits, Life Insurance Benefits, Group Insurance Benefits, RRSP Benefits, Vision Care Benefits

Anticipated Start Date: As soon as possible

Location: WestEnd of Edmonton, Alberta (1 vacancy)

Skill Requirements:


Education: Completion of high school, Completion of college/CEGEP/vocational or technical training


Credentials (certificates, licences, memberships, courses, etc.): Certification by a provincial or territorial association


Experience: Experience an asset


Languages: Speak English, Read English, Write English


Area of Specialization: Development of production processes, Work planning, estimating, measuring and scheduling, Development of computer applications


Specific Skills: Conduct work measurement or other studies, Develop and carry out health, safety and fire prevention plans, Conduct safety training programs, Collect and analyze data and samples, Develop manufacturing and processing procedures


Computer and Technology Knowledge: Windows, Intranet, Internet, Word processing software, Office Suites, Mail server software


Own Tools/Equipment: Steel-toed safety boots


Work Conditions and Physical Capabilities: Tight deadlines, Attention to detail, Ability to distinguish between colours, Combination of sitting, standing, walking


Security and Safety: Confidential security clearance


Transportation/Travel Information: Own vehicle, Willing to travel


Other Languages: Portuguese


Essential Skills: Reading text, Document use, Numeracy, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Finding information, Computer use, Continuous learning


Employer: LOGOPLASTE CANADA INC.

How to Apply:


Please apply for this job only in the manner specified by the employer. Failure to do so may result in your application not being properly considered for the position.


In Person between 9:00 and 16:00:

17420 116 Avenue
Edmonton, Alberta
T5S 2X2
By Fax: (780) 487-4492
By E-mail: rae.leepile@logoplaste.com,chris.cook@logoplaste.
Business Profile: Bottle Manufacturing

Payroll Manager

ROLE DESCRIPTION TITLE Payroll Manager
– GlobalView Managed Services.
REPORTS TO Operations Manager of Client Services Position

Summary
A Payroll Professional that manages the delivery payroll services to a base of clients with the GlobalView Managed Services Team.
The Payroll Manager oversees the daily Managed Service payroll processes to ensure accurate processing and timely delivery of payment against a pre-defined SLA.
The Payroll Manager is a key point of escalation for the client organization and manages the relationship to ensure Quality targets are met.
The manager deals with internal ADP departments such as Implementation, Application Support and Contact Centre.

Responsibilities: Provide leadership, coordination, and leadership of team members and work activities for Manages Services. Ensure activities are performed in a manner that meets ADP and/or client requirements while adhering to ADP standards. Management :
• Interview, select, and perform on-boarding activities.
• Evaluate, define, manage, and consistently improve associate performance through coaching, feedback, and developmental activities.
• Define and execute on associate training programs.
• Achieve and maintain a high level of departmental teamwork and motivation.
• Ensure adherence to SAS70 standards.. Work Management and Coordination:
• Monitor and manage work activity within the CRM system to ensure effective and timely work assignment and completion.
• Conduct periodic reviews of work activity for quality control; identify and enact targeted improvements as required.
• Conduct resource planning and scheduling.
• Ensure effective and quality transition of new clients into Managed Services.
• Work effectively across GlobalView and ADP business groups to resolve issues Client Management Activities:
• Effectively set, manage, and deliver on client expectations.
• Define and administer process that identifies, tracks, and manages issue for clients.
• Monitor client satisfaction through direct client contact and client surveys. Enact improvement plans as necessary to achieve required objectives.
• Effectively manage escalations from clients.
• Participate and/or lead Monthly Client Operations Meetings.

Qualifications:
Minimum of 2 years work experience in leading teams or departments in a complex, dynamic environment.
Stong knowledge of Brazilian payroll.
Knowledge of Argentine payroll a plus.
Proven capability in effectively managing and meeting client expectations.
Proven ability to select, develop and motivate teams of diverse individuals.
SAP R/3 HR, PY module functional experience a plus.
Prior experience in a global organization a plus Strong ability to effectively select, develop and lead associates.
Ability to prioritise tasks and time management skills, ability to work across competing priorities.
Proven ability to work collaboratively to accomplish results.
Ability to define, develop and communicate operational standards.
Strong self initiative and highly motivated individual
Excellent written and oral communication skills Fluency in Portuguese and English Fluency in Spanish is a plus Ability to effectively organize work environment Ability to work in a high demand, dynamic environment Occasional travel (10-20%)
Education: High School

Job Category: Customer/Client Service

Area of Interest: General Client Services

`Maiores informações: https://www.adpcorp.apply2jobs.com/ProfExt/index.cfm?fuseaction=mExternal.showJob&RID=26215