Service advisor - auto repair

Terms of Employment: Permanent, Full Time, Weekend, Day, Evening
Salary: To be negotiated, Bonus, Medical Benefits, Dental Benefits, Group Insurance Benefits
Anticipated Start Date: As soon as possible
Location: Hamilton, Ontario (1 vacancy)
Skill Requirements:
Education: Some high school, Completion of high school, Some college/CEGEP/vocational or technical training, Completion of college/CEGEP/vocational or technical training, Some university, Completion of university
Credentials (certificates, licences, memberships, courses, etc.): Not applicable, Not required
Experience: Experience an asset
Languages: Speak English, Read English, Write English
Work Setting: Retail and wholesale distribution center
Business Equipment and Computer Applications: Windows, General office equipment, Electronic mail, Electronic scheduler, Word processing software, Spreadsheet software, Database software, Internet browser
Specific Skills: Answer inquiries and provide information to customers, Explain the type and cost of services offered, Sell merchandise, Arrange for billing for services, Receive payments, Issue receipts and other forms, Receive and log complaints, Investigate complaints, Arrange for refunds and credits, Access and process information, Maintain records and statistics, Perform general office duties, Order supplies and maintain inventory
Security and Safety: Bondable, Criminal record check, Driving record check (abstract)
Work Conditions and Physical Capabilities: Fast-paced environment, Work under pressure, Repetitive tasks, Attention to detail, Walking
Transportation/Travel Information: Own transportation, Valid driver's licence
Work Location Information: Urban area
Other Languages: Arabic, Cantonese, German, Italian, Japanese, Korean, Mandarin, Polish, Portuguese, Punjabi, Russian, Spanish, Ukrainian, Vietnamese
Essential Skills: Reading text, Document use, Numeracy, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learning
Employer: Parkway Motors Hamilton
How to Apply:
Please apply for this job only in the manner specified by the employer. Failure to do so may result in your application not being properly considered for the position.
Contact Name: Nama Pinassi
In Person between 9:00 and 17:00:
999 Upper James street Hamilton, Ontario L9C ,3A6
By E-mail: npinassi@parkwaymotors.ca

Marketing and Sales Specialist

Description
About Simlog:Simlog is the pioneer and world leader in the development of PC-based 3D simulation software that provides affordable and effective heavy equipment operator training in construction, forestry, and mining. Called “Personal Simulators”, our products are used by training service providers and equipment owner/operators around the world. With customers in 47 countries, training thousands of people every year, our products are proven to reduce training costs, improve operator productivity, and help minimize the safety risks associated with training new operators.Simlog is looking for a Marketing and Sales Specialist to join our team. Reporting to the Director of Sales and Marketing, this position requires superior organizational skills, strong attention to detail, and exceptional written communication skills in English and French. The ability to prioritize and excel at a diverse set of projects and responsibilities, including direct marketing, marketing communications, and inside sales, is a must. The ideal candidate also possesses a strong interest in keeping current on trends and best practices in email marketing, segmentation, and lead generation through online marketing resources and the latest literature. Responsibilities:Marketing Support:• Identify and manage list rental and e-mail marketing providers to increase lead generation in key growth segments. • Prepare targeted marketing campaigns, including market research for the creation of emails and landing pages.• Measure the results and effectiveness of all marketing campaigns and provide recommendations for the planning of new campaigns.• Identify customers for success stories and participate in the research and writing. • Prepare and maintain content for Simlog’s Web site.• Review Web site visitor statistics to identify trends and areas for improvement.• Monitor editorial calendars of key trade publications to identify opportunities for article and press release submissions. • Prepare other marketing collateral and press material (e.g. brochures, e-newsletters, and press releases).• Plan and prepare exhibits at trade shows and/or identify speaking opportunities at conferences. • Collaborate on the development of new marketing initiatives, including weekly, quarterly and annual marketing plans and budgets.Sales Support:• Respond to email enquiries and telephone calls from prospects in an assigned market segment.• Prepare quotations for prospective customers and invoices for orders.• Update the contact management system with lead qualification details.• Prepare sales pipeline reports from the contact management system.• Distribute sales leads to Simlog’s value-added-resellers. • Follow-up directly on other sales leads in the assigned segment.Required Qualifications:• University degree in Commerce or Business Administration with a specialization in Marketing and/or International Business.• Minimum 2 years relevant experience.• Fluent verbal and written communication skills in English. • Excellent verbal and written communication skills in French.• Ability to travel occasionally.Desirable Qualifications and Skills:The following qualifications and skills are considered to be strong assets for this position: • Prior relevant work experience in a high-tech or an industrial sector, preferably related to applications for training.• Prior relevant work experience in marketing to the educational sector (e.g. vocational/career and technical schools, high schools or, community colleges). • Prior relevant work experience in marketing to the construction and/or mining industries. • Strong verbal and written communication skills in Spanish, Portuguese or German.• Knowledge of desktop publishing tools such as Adobe Illustrator and Microsoft Publisher. • Knowledge of video editing tools.• Knowledge of HTML. We appreciate all submittals, but only those applicants selected for an interview will be contacted.

To apply: http://emplois.isarta.com/cgi-bin/emplois/pm.cgi?action=display&login=12058&utm_source=Indeed&utm_medium=organic&utm_campaign=Indeed

IT Controls Analyst

Information Technology Controls AnalystPURPOSE AND SCOPE OF POSITION:• The position is responsible for providing documented evidence support for internal and external audit IT testing teams.• The position will be the point of contact for all IT audits performed in all regions.• The position requires intensive knowledge of managing information general controls (ITGC) and security controls.• Knowledge of segregation of duties processing and matrix review.• Knowledge of ERP audits and monitors critical activities required to become compliance.SPECIFIC DUTIES AND RESPONSIBILITIES:• Performs ITGC self-assessment testing for the IT departments (Regions - presently Argentina, Brazil, Canada, Chile and Mexico) on quarterly basis• Performs reviews of the segregation of duties matrix and reports conflicts on a monthly basis• Provides basic project management fundamentals and helps the IT project managers to create project documentation, definitions, project plans, etc. on a daily basis• Interviews the ITGC control owners to obtain documented evidence to support the control for compliance on a quarterly basis• Plan and schedule internal and external testing periods to ensure process owners will be available on a quarterly basis• Generates deficiency ITGC and remediation reports to the internal and external auditors to ensure the control is remediated and signed off by the control owner on a quarterly basis• Interact with applications team and business side to ensure controls are met properly• Creates and maintains the ITGC documented evidence binder on a monthly basis• Assist the IT department in preparation for internal or external audits• Performs ERP audits - security access on a monthly basisQUALIFICATIONS, SKILLS AND KNOWLEDGE:Education & Professional Designations:• Certification in compliance - CISA• Certification on security controls processes - Security plus• High School or higher level education requiredWork Experience:• 2 to 5 years working knowledge using the Information systems audit and control association methodology (ISACA) compliance and security standards.• Intensive working knowledge of perform ITGC SOX 404 audits.• Working knowledge of end user accounts, permissions and access rights audit reviews.• Intensive working knowledge in planning, prioritizing and scheduling IT compliance and security audits. • Working knowledge of network infrastructure -local area networks (LAN), wide area networks (WAN), Wireless networks and ERP systems.• Working knowledge of implementing disaster recovery plan for operating systems, databases, networks, servers and software applications.Technical Skills• 2 to 5 years using COBIT and ISO 2700x frame works.• Working technical knowledge of current systems active directory, exchange, etc.• In-depth technical knowledge of network, PC and platform operating systems Windows servers 200x and Windows PC O/S suites.• Knowledge of regulatory practices and procedures enforcement relating to data privacy and protection.Personal Characteristics (Soft Skills)/Working Conditions• Ability to travel to the corporate offices and mine sites environments. (One mine site is very hostile) also bi-lingual in English, Spanish and/or Portuguese.• Build positive relationships with key users/business line teams to identify/resolve issues.• Must have great communications skills• Must have great organizational skills• Must have great written skills

To apply: ross@ivedha.com

Customer Service Agents (German, Italian, or Portuguese speaking)

At UpClick we want to work with people who bring enthusiasm and most of all passion for the online space. We are looking for individuals who learn fast, bring something to the conversation and ask the right questions that help formulate the best solutions for our customers.We are actively seeking full time customer service representatives to join our vibrant team.Compensation Package Includes:• A thorough paid training program • We offer a comprehensive benefits program including full medical benefits, dental, vision etc… (after 3 months with required minimum of 24hrs/week)• Career progression if you have what it takes to be the bestJob Description:• Answer incoming phone calls • Assist with billing inquiries such as refunds, account upgrades and modifications • Answer basic technical questions about our software • Provide basic website navigation support Skills/Qualifications Required:• 1-3 years experience in any sales or customer service role (e.g. retail, call centre)• Basic computer skills, must be familiar with Windows operating system• Good problem solving skills • We are seeking motivated individuals with the ability to work well both independently and collaboratively.• Ability to multi-task and work efficiently within a fast-paced environment • Should be creative, adaptive and goal-oriented
Additional Asset:Offering service in one of the other following languages:Spanish, German, or ItalianLocation:The position of Customer Service Representative is located in Montreal.
Start date: Immediately
Time period: Permanent position
Full Time : Candidates must be able to commit to 32-40 hours per week.
Application:Please send your application to hr@uoclick.com
Please mention which job you're applying for as well as where you located our advertisement.

Analyst, Intelligence - Corporate Investigation Services

Position Purpose: • Provide cross platform, strategic, tactical and operational fraud intelligence support to CIS and the RBC Financial Group• To proactively prevent and detect fraud, ensure regulatory compliance and mitigate against financial, regulatory and reputational risk through the provision of intelligence services
Key Accountabilities: • Tactical, operational and strategic delivery of RBC’s corporate intelligence capability• Conduct and deliver operational intelligence requests in support of CIS investigations• Perform internal and external environmental scanning to identify relevant actionable intelligence• Conduct the overall intelligence-gathering effort of criminal activity with particular emphasis on the identification of potential perpetrators, and interaction with law enforcement and other relevant sources for the purpose of loss prevention• Monitoring of regulatory updates, alerts and trends in relevant business sectors• Provide analytical support and background enquiries to CIS and AML FIU investigations, using as appropriate, linking and graphical software.• Regular updates and maintenance of paper and electronic files ensuring accuracy, timeliness and thoroughness • Develop and maintain an extensive network of internal partners and external peers in the industry, police and other authorities to ensure a consistent approach to the detection and investigation of criminal activity against RBC. Through these interactions, participate in updating and maintaining Contacts DatabaseWORKING CONDITIONS The position is primarily office-based utilizing computer systems.The nature of the position requires the ability to collect, process and analyzelarge amounts of information, and an ability to make sound decisions within tight time frames. Self-discipline, experienced and mature judgement, attention to detail and the ability to work under volume and time pressures are essential.There may be limited travel, nationally and internationally for training, attending conferences or networking and meeting with internal and external partners.The position requires the attendance at meetings with internal and external clients, and briefing executive and senior management.In general, the position requires a significant and sustained mental and physical effort and may occasionally result in extended working hours.The position can be very stressful unless properly self-managed
Job Requirements: (Knowledge/ Experience): Required• Excellent written and oral communication skills• Highly developed organizational skills• Excellent relationship building skills• Excellent computer skills including Microsoft Office applications and in particular Excel and Word. • Knowledge and skills in using Google and “deep web” internet search engines including the ability to identify authoritative sources with intelligence relevant to RBC needs.• Minimum 5 years experience in financial crime investigation or a research backgroundPreferred• University degree or equivalent experience• Knowledge of banking processes • Knowledge of i2 applications• Understanding of normal business practices• Ability to read another language, such as Russian, Chinese, French, Spanish, German, Italian, or Portuguese• Valid driver’s licence in OntarioBehavioural competencies• Adaptability (3)• Analytical Thinking (3)• Building Partnerships with Stakeholders (2)• Conceptual Thinking (3)• Concern for Order and Quality (4)• Customer Service/Service Partner Orientation (4)• Dealing with Ambiguity (4)• Impact and Influence (3) • Information Seeking (5)• Knowledge Transfer (2)• Organizational Awareness (3)• Relationship Building (4)• Self-Confidence (2)• Self-Control (2)• Sense of Urgency (4)• Teamwork and Cooperation (4)
Required Skills/ Competencies/ Attributes:
Education: BA/BSc
Required Accreditation(s):
Special Conditions: ---
Diversity: Diversity in the workplace, one of our shared values, lies at the heart of our rewarding, open, supportive and inclusive work environment. We respect and respond to the many competing and evolving priorities in our lives so you can focus on what you can do best – put clients first.
To apply: https://careers.peopleclick.com/careerscp/client_rbc/external/gateway.do?functionName=viewFromLink&localeCode=en-us&jobPostId=317919

Environmental Engineer

Description
Provide support on the generation of the sustainability report at a corporate level. Also to handle the data management, such as the environmental monitoring.

· Compile and verify data on indicators to be used on the sustainability report.
· Analyze data to determine trends.
· Put together the information on a GRI guidelines format.
· Work together with site personnel to gather the required information.

Requirements
· University degree in environmental engineering or related field.
· 3 to 5 years experience
· Fully bilingual in Portuguese/Spanish and English.
· Analytical ability.
· Working knowledge of environmental databases (EQWIN) and geographic information systems (ArcGis).
· Good communication skills, oral and written.
· Some travel to international locations required (15-20%).

to apply: HR@auraminerals.com

Superintendent —Transportation-Chemical & Inbound

Rio Tinto is a leading international mining group headquartered in the UK, combining Rio Tinto plc, a London and NYSE listed company, and Rio Tinto Limited, which is listed on the Australian Securities Exchange. Rio Tinto's business is finding, mining, and processing mineral resources. Major products are aluminum, copper, diamonds, energy (coal and uranium), gold, industrial minerals (borax, titanium dioxide, salt, talc) and iron ore. Activities span the world but are strongly represented in Australia and North America with significant businesses in South America, Asia, Europe and southern Africa. For more information, please visit www.riotinto.com.

Rio Tinto Procurement is a dynamic and professional procurement organization; set up to meet the needs of Rio Tinto's business units. We source and enter into contractual relationships over a large range of goods and services, specializing in mining-specific categories. We source electronically as much as possible via auction and RFx, and transact using the Quadrem electronic marketplace.

Context

Rio Tinto Procurement's primary purpose is to deliver value by providing safe, efficient and effective procurement and in-bound supply chain services to the Rio Tinto Group businesses and functional operations. Value is achieved through the establishment or improvement of competitive supply markets for the purchase of goods and services. Value is enabled by highly capable people applying uniform processes and e-technologies resulting in continuous supply chain improvement, enhanced corporate social responsibility and measurable savings for Rio Tinto.
The Primary Purpose of Operations is to focus on end to end supply chain improvements and process co-ordination between three core areas that make up Operations:
Source: RTP develops and executes sourcing strategies for goods and services and manages supplier relationships on behalf
of, and in consultation with, business unit customers.
Buy: RTP maintains vendor and materials data, creates purchase orders for goods, services and repairable items, expedites
deliveries where required and seeks to achieve high levels of automation through this process.
Deliver: RTP manages the inbound freight, warehousing and inventory management processes on behalf of Rio Tinto business units and optimises the associated logistics processes.
Overlaid on RTP's service lines is its Service Delivery model, which serves to provide the necessary cohesion to effectively and efficiently deliver RTP's full range of inbound supply chain services in line with Business Unit client needs and expectations.

Primary Purpose

This role is responsible for the analysis, negotiation and control of the inland freight cost, public warehousing and coordination of land transportation of all inbound and outbound chemicals, carbon products and rod aluminum and the freight payment process.

Accountabilities
Responsible for the management and leadership of employees which includes the performance assessment, development, succession planning, motivating, coaching and training of these employees.
Responsible for providing a positive, safe and ethical working environment and learning culture for employees.
Ensure all Rio Tinto Procurement, Rio Tinto Group and applicable site policies are followed.
Establish positive working relationships and proactively ensure the effective delivery of all agreed to services to internal and external customers.
Establish good working relationships with transportation carriers such as railway, trucking firms, warehouses, transportation departments and industry related associations.
Provide expertise in matters of rail and highway pricing, service and reporting of loss or damage by business units. Develop and implement methods to minimize transportation costs while securing service levels that meet customer expectations.
Ensure that suppliers are in compliance with U.S. and Canadian government regulations and Rio Tinto standards.
Secure and manage fleets of railway assigned specialized cars to ensure timely movement of supplies and products.
Develop and maintain transportation cost reporting system for increased management control and provides data to key stakeholders as needed.
Promote and keep abreast of regulatory transportation reform and changes in technology to protect company interests.
Problem Solving
Proactively works on problems of a complex scope where evaluation of contributing factors requires the analysis of situations or data and an in-depth knowledge and evaluation of various known and unknown factors
Seeks out all resources when selecting methods and techniques for obtaining problem resolutions.
Acts independently and proactively to determine and administer methods and procedures for problem resolution
Internal / External Impacts

This position has a direct impact to RTP and to the external business unit and products groups they support through the quality and accuracy of the work performed. This role has the authority to negotiate general modal transportation requirement contracts up to $60 million, specific routing requirement contracts up to $5 million and an individual approval level of $50,000.
Education & Qualifications

Education/Experience:
High School Diploma or equivalent education/experience required
10 years experience in various supply chain, transportation and/or logistics positions
Bachelors Degree or equivalent education/experience in logistics, supply chain or related discipline is highly preferred
Canadian Institute of Traffic and Transportation certification (CITT) highly preferred
Experience in mining, aluminum smelting, oil and gas, or heavy industry preferred

Knowledge:
Knowledge and understanding of procurement and supply chain best practices required
Knowledge of contract law preferred

Skills/Abilities/Technical Competencies:
Fluency in English is required depending on assigned business unit(s) and/or base work location
Fluency in Spanish, French, and/or Portuguese is preferred depending on assigned business unit(s) and/or base work location
Strong written and verbal communication skills
Strong analytical and problem solving skills
Computer literate and proficiency with common word processing, spreadsheet, presentation and database software
Ability to proactively engage, communicate with and influence internal (at all levels within the organization) and external stakeholders
Ability to influence others through negotiation
Ability to manage multiple priorities and meet deadlines in a potentially high stress environment
Ability to exemplify and promote a culture of ethics, safety and compliance
Ability to work effectively and productively in a matrix organization with minimal supervision

Relevant experience

The following leadership competencies are applicable at this role level:

External Engagement - basic application of understanding and building relationships with external parties that strengthen and sustain Rio Tinto's competitive advantage such as building a positive reputation through dealing openly fairly and consistently with external parties.
Managing Change - basic application of initiating and implementing change with commitment and drive such as constructively challenging the status quo to improve performance or maintaining focus and seeing change through to completion.
Commercial Focus - basic application of applying commercial rigor and discipline to all business decisions and customer relationships such as understanding the core value of the business and the key influences that drive value improvement.
Business Focused Collaboration - basic application of leveraging the broader organization for value creation through sharing knowledge, experience, resources and skills such as sharing and seeking out knowledge, best practice and resources across the Group and the Business Unit.
Operational Delivery - comprehensive application by consistently taking actions that optimize short and long term operational performance such as focusing on operational efficiency and effectiveness to optimize performance.
Leading People - comprehensive application by consistently motivating and developing people to deliver superior results such as creating a climate in which individuals and teams develop their potential and contribute their best and managing accountabilities and providing timely and constructive performance feedback to all direct reports.
Leading Self - comprehensive application by consistently taking responsibility and accountability for own behavior, performance and development such as taking ownership for own performance and decisions and their impact on the business.
Living the Values - comprehensive application by consistently aligning behaviors, decisions and action s with the values and principles in "The Way We Work" and related Group guidelines and standards such as ensuring compliance with all applicable policies, regulations, standards and governance requirements.
Please refer to the Rio Tinto Leadership Competencies for a complete list of competencies and supporting behaviors.

To apply: https://riotinto.taleo.net/careersection/4/jobdetail.ftl?lang=en&job=391801&src=JB-12482