quarta-feira, 19 de outubro de 2011

Customer Service Represenative

At our company, we have been helping our customers and communities for over 190 years. Working with us means being part of a team of talented, passionate individuals with a shared focus on working together to deliver great customer experiences. We stand behind your success with the support you need to turn your potential into performance.BMO® Financial Group is committed to an inclusive, equitable and accessible workplace. By embracing diversity, we gain strength through our people and our perspectives.Our BusinessOur Personal and Commercial line of business is the retail and commercial banking arm of BMO Financial Group in Canada, serving individuals, small to medium-sized and mid-market businesses. We offer a wide variety of personal and commercial banking products and services and we serve our customers in person at our branches, through our ABM network, over the Internet and by phone.Working Schedule:Monday ¿ Wednesday 9am ¿ 5pmThursday or Friday 9am - 7:30pmSaturday 9am-3:30pmPosition SummaryWhether you¿re looking for an opportunity to start your career in financial services or want a role you can grow in for the long-term, join BMO Bank of Montreal as a Customer Service Representative and turn your potential into performance. As part of a team of financial professionals, you will consistently deliver great customer experiences within a branch environment. You will fulfill the transactional needs of personal and commercial customers, proactively identifying and discussing customer needs and if required referring to an appropriate team member or fulfilling directly where appropriate. You will ensure compliance and adherence to Bank policies and procedure, as well as, assist with branch administration and operations through completion of assigned tasks to ensure an effectively and efficiently operating branch.Qualifications¿ Passion for helping customers¿ Sales and service oriented with a demonstrated ability to proactively listen, identify sales opportunities and solve problems ¿ Strong communication skills ¿ Solid multitasking skills¿ Team player¿ Demonstrated flexibility to adapt to a constantly changing environmentEducation and Accreditation¿ Completed high school education, or equivalent work experienceLanguage Skills- Portuguese would be considered an asset. BMO Financial Group thanks all applicants. We advise only those who qualify for an interview will be contacted.

To apply: https://careers.bmogc.com/cws/seeker.html

Reporting Analyst

:: Overview ::Our client is looking for a REPORTING ANALYST who will track, REPORT, and analyze sales & marketing information by pulling LARGE QUANTITATIVE DATA from various sources and compiling REPORTS. The successful candidate will work with Sales & Marketing personnel to provide timely and accurate REPORTS on any number of subject areas such as usage, sales performance, overall activity, and other DATA analysis requirements. You will manage moderately complex analytical projects or parts of larger projects while being able to quickly, consistently, and accurately consolidate information to assist in management decision making. :: Our Client ::Our client is a leading global ecommerce website. :: What You Will Do ::
Understand, analyze and partner with business leaders in the development of REPORTS designed to support business strategy and enable the organization to achieve its goals.
Work as a go-between among stakeholders in order to elicit, analyze, document, communicate, and validate business needs and requirements for changes to business processes, policies, and information systems.
Develop, write, and communicate business requirements (including functional specifications) for use in the design and implementation of business solutions.
Ensure that requirements are implemented in the final product.
Write DATA Definition Language or DATA Manipulation Language SQL commands, be responsible for improving DATA quality and for designing or presenting conclusions gained from analyzing DATA using statistical tools like Microsoft Excel, SAS, SPSS and others. :: What You Will Bring ::
Remuneration commensurate with experience.
An organization which believes in professional and personal growth.
A dynamic growth-oriented company with a respected reputation and one of the best organizations to work with – environment is best suited to performers with strong ethics and desire to succeed in all areas of life. :: Next Steps ::Email your resume to us at resume@wwwork.com. Please ensure that the project number 104366 is in the subject line for efficient response to your email.