Education: Completion of high school, Completion of college/CEGEP/vocational or technical training, Some university Credentials (certificates, licences, memberships, courses, etc.): Not applicable Experience: 7 months to less than 1 year Languages: Speak English, Read English, Write English Consulting Services Provided: Association or organization Other Languages: Portuguese Employer: H-KIN Inc (Placement Agency)
How to Apply: Please apply for this job only in the manner specified by the employer. Failure to do so may result in your application not being properly considered for the position. By Phone: between 9:00 and 17:00: (613) 233-4546 By E-mail: latifab@h-kin.com Business Profile: H-KIN Staffing and Consulting Advertised until: 2010/09/27 This job advertisement has been provided by an external employer.
Service Canada is not responsible for the accuracy, authenticity or reliability of the content.
terça-feira, 28 de setembro de 2010
Bilingual/Multilingual Customer Support Specialist
Full time, year round – 37.5 hours per week
Current Hours: Open 7days a week, 365 days a year Monday-Sunday 8am to 12am
Fun, friendly, and professional work environment
As a Customer Support Specialist at Blue Ocean Contact Centers, you will answer incoming calls, emails, and web-based inquiries from customers. This will include answering general inquiries about consumer services and to provide added value to our callers. Occasional outbound work may be required to support client needs.
Your major responsibilities will be:
To provide telephone, email, and web-based product or service support for various services and products
To quickly and effectively assess and resolve customer inquiries
To provide customers with a superior service experience by listening carefully to them and providing information/solutions to their concerns
To fulfill customer expectations in ways that also comply with established policies and procedures
To effectively learn and use the software and available resources to meet the clients' needs
As a successful applicant, you:
Possess excellent multi-tasking skills, attention to accuracy, and detail
Have previous experience in an inbound, customer care contact center environment
Have the ability to understand and apply best practices in problem resolution process
Possess superior oral and written communication skills in both English and French
Have demonstrated your ability to be a leader in a team environment team player
Possess a collaborative “what-ever it takes” attitude and flexible work ethic
Have superior customer service skills with the ability to manage customer expectations, establishing credibility, and rapport with customers
Have the ability to recognize cross selling opportunities to enhance the customer experience
Have strong computer training/experience (skill and accuracy testing will be administered at the time of the in person interview)
Have a good working knowledge of the ‘Windows’ operating system, Internet, and Email
Possess the ability to handle confidential information in a professional manner
Have a passion for resolving inquiries in a timely and effective manner
Maintain a positive rapport in challenging situations
Can provide a criminal record check
These positions will interest individuals who:
Are motivated to participate as part of a winning team
Are able to maintain excellent attendance
If you are interested in market research and would like to expand your customer service and communications skills, please apply by visiting us online at www.blueocean.ca.
You can also follow us on Facebook and Twitter!
http://www.facebook.com/BlueOceanContactCenters
http://twitter.com/BlueOceanTweets
Current Hours: Open 7days a week, 365 days a year Monday-Sunday 8am to 12am
Fun, friendly, and professional work environment
As a Customer Support Specialist at Blue Ocean Contact Centers, you will answer incoming calls, emails, and web-based inquiries from customers. This will include answering general inquiries about consumer services and to provide added value to our callers. Occasional outbound work may be required to support client needs.
Your major responsibilities will be:
To provide telephone, email, and web-based product or service support for various services and products
To quickly and effectively assess and resolve customer inquiries
To provide customers with a superior service experience by listening carefully to them and providing information/solutions to their concerns
To fulfill customer expectations in ways that also comply with established policies and procedures
To effectively learn and use the software and available resources to meet the clients' needs
As a successful applicant, you:
Possess excellent multi-tasking skills, attention to accuracy, and detail
Have previous experience in an inbound, customer care contact center environment
Have the ability to understand and apply best practices in problem resolution process
Possess superior oral and written communication skills in both English and French
Have demonstrated your ability to be a leader in a team environment team player
Possess a collaborative “what-ever it takes” attitude and flexible work ethic
Have superior customer service skills with the ability to manage customer expectations, establishing credibility, and rapport with customers
Have the ability to recognize cross selling opportunities to enhance the customer experience
Have strong computer training/experience (skill and accuracy testing will be administered at the time of the in person interview)
Have a good working knowledge of the ‘Windows’ operating system, Internet, and Email
Possess the ability to handle confidential information in a professional manner
Have a passion for resolving inquiries in a timely and effective manner
Maintain a positive rapport in challenging situations
Can provide a criminal record check
These positions will interest individuals who:
Are motivated to participate as part of a winning team
Are able to maintain excellent attendance
If you are interested in market research and would like to expand your customer service and communications skills, please apply by visiting us online at www.blueocean.ca.
You can also follow us on Facebook and Twitter!
http://www.facebook.com/BlueOceanContactCenters
http://twitter.com/BlueOceanTweets
Exper. Framer Needed (English, French or Portuguese-speaking)
Exper. Framer Needed (English, French or Portuguese-speaking)
Looking for a residential framing carpenter with at least 2 years of experience for an established company (in business for over 20 years). Jobs located in and around GTA. Must have own transportation, unless you are located in the Newmarket/Aurora area. Local 183 an asset. Good pay for experienced framers. My company pays on time, exactly what you are owed. Please call Lucas at 289-264-1210 or e-mail - mailto:versaillesconstruction@hotmail.com . Falamos portugues. On parle francais.
Looking for a residential framing carpenter with at least 2 years of experience for an established company (in business for over 20 years). Jobs located in and around GTA. Must have own transportation, unless you are located in the Newmarket/Aurora area. Local 183 an asset. Good pay for experienced framers. My company pays on time, exactly what you are owed. Please call Lucas at 289-264-1210 or e-mail - mailto:versaillesconstruction@hotmail.com . Falamos portugues. On parle francais.
Bilingual Project Manager (Portuguese) Job
Job Description:
Our client, is a worldwide media sales consulting company with offices in Sydney, Australia; London, England; Atlanta, Georgia; and Burlington, Ontario. Their clients include Television stations, Radio stations as well as Newspapers. Their culture is youthful, aggressive and irreverent. Currently, they are in search of a Bilingual Project Manager to join their dynamic team.
You will need a roll up your sleeves, get the job done, hands-on approach in order to be an effective Project Manager. The role of a Project Manager calls for a diverse individual with strong multi-tasking skills, works well under pressure and in a team-oriented environment. Travel regularly (minimum 20 weeks per year – cumulative total). If you have an administrative skill set that leans towards sales, then you would have the skills we are looking for.
Duties:
- Reporting directly to a Senior Project Manager, you will be responsible for the administrative support required to execute successful sales programs using company’s Media proven formulas.
- Oversee the processing and development of multiple prospect databases located at media partner locations.
- Take on a personal leadership role to plan, implement and supervise various client coordinators and program details.
- Working closely with an Account Director, you will be responsible for sales program execution in Brazil.
Knowledge & Skills Required:
- Advanced Microsoft Software product experience is necessary (Word, Excel, PowerPoint, and Outlook).
- Excellent communication in Portuguese & English, interpersonal and organization skills.
- Excellent telephone manner.
- Comfortable working in a fast-paced work environment.
- Experience in broadcast media would be an asset.
A list of PERKS that our client offers:
- “Well” days
- 3 Weeks vacation + 1 Week Shut Down in December
- Annual Salary Reviews
- Travel Expense reimbursement
- Candidate is eligible for up to 25% of their base salary in the form of a quarterly bonus. It is based on both company and individual performance.
- Dental Insurance
- Medical Insurance
- Prescription drug coverage
- Life Insurance
- Job Training Programs
If you feel you are up to the challenge, please forward your resume today!
Job Segments: Bilingual, Consulting, Creative, Insurance, Insurance Fraud, Management, Manager, Marketing, Program Manager, Project Manager, Sales, Sales Consultant, Technology, TV
To apply: http://jobs.bilingualrecruiters.com/job/Burlington-Bilingual-Project-Manager-(Portuguese)-Job-ON/940008/?utm_source=WowJobs
Our client, is a worldwide media sales consulting company with offices in Sydney, Australia; London, England; Atlanta, Georgia; and Burlington, Ontario. Their clients include Television stations, Radio stations as well as Newspapers. Their culture is youthful, aggressive and irreverent. Currently, they are in search of a Bilingual Project Manager to join their dynamic team.
You will need a roll up your sleeves, get the job done, hands-on approach in order to be an effective Project Manager. The role of a Project Manager calls for a diverse individual with strong multi-tasking skills, works well under pressure and in a team-oriented environment. Travel regularly (minimum 20 weeks per year – cumulative total). If you have an administrative skill set that leans towards sales, then you would have the skills we are looking for.
Duties:
- Reporting directly to a Senior Project Manager, you will be responsible for the administrative support required to execute successful sales programs using company’s Media proven formulas.
- Oversee the processing and development of multiple prospect databases located at media partner locations.
- Take on a personal leadership role to plan, implement and supervise various client coordinators and program details.
- Working closely with an Account Director, you will be responsible for sales program execution in Brazil.
Knowledge & Skills Required:
- Advanced Microsoft Software product experience is necessary (Word, Excel, PowerPoint, and Outlook).
- Excellent communication in Portuguese & English, interpersonal and organization skills.
- Excellent telephone manner.
- Comfortable working in a fast-paced work environment.
- Experience in broadcast media would be an asset.
A list of PERKS that our client offers:
- “Well” days
- 3 Weeks vacation + 1 Week Shut Down in December
- Annual Salary Reviews
- Travel Expense reimbursement
- Candidate is eligible for up to 25% of their base salary in the form of a quarterly bonus. It is based on both company and individual performance.
- Dental Insurance
- Medical Insurance
- Prescription drug coverage
- Life Insurance
- Job Training Programs
If you feel you are up to the challenge, please forward your resume today!
Job Segments: Bilingual, Consulting, Creative, Insurance, Insurance Fraud, Management, Manager, Marketing, Program Manager, Project Manager, Sales, Sales Consultant, Technology, TV
To apply: http://jobs.bilingualrecruiters.com/job/Burlington-Bilingual-Project-Manager-(Portuguese)-Job-ON/940008/?utm_source=WowJobs
Telecommunications salesperson (Global Mobile Roaming Telephone Services)
Salary: $45,000.00 to $95,000.00 Yearly for 40 hours per week, Commission, Medical Benefits, Dental Benefits, Group Insurance Benefits
Anticipated Start Date: As soon as possible
Location: Markham, Ontario (2 vacancies )
Skill Requirements:
Education: Completion of university
Credentials (certificates, licences, memberships, courses, etc.): Not required
Experience: 3 years to less than 5 years
Languages: Speak English, Speak French, Read English, Write English, Write French
Type of Sales: Engineering, Business administration, Marketing
Type of Sales Account: Local accounts, National accounts, International accounts
Customers/clients: Commercial establishments, Consumers, Domestic governments, Foreign companies, Industry
Products/Services: Telecommunications equipment and services
Specific Skills: Promote sales to existing clients, Identify and solicit potential clients, Develop reports and proposals to illustrate benefits from use of good or service, Deliver sales presentations, Utilize sales/marketing software packages, Conduct sales transactions through Internet-based electronic commerce, Consult with clients after sale to provide ongoing support, Train customers' staff in the operation and maintenance of equipment, Resolve product and service related problems
Security and Safety: Basic security clearance
Own Tools/Equipment: Computer, Printer, Internet access
Transportation/Travel Information: Own transportation
Work Location Information: Urban area, On-site customer service
Work Conditions and Physical Capabilities: Fast-paced environment, Attention to detail, Combination of sitting, standing, walking
Ability to Supervise: 1 to 2 people
Essential Skills: Reading text, Document use, Numeracy, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learning
Other Information:Experience in selling voice & data communication service. Proficiency in languages - Chinese, Italian, Spanish, Portuguese, Russia, Korean or Japanese preferred. Base Salary $45K + Comm. $60K - $95K
Employer: QiiQ Communications Inc.
How to Apply:
Please apply for this job only in the manner specified by the employer. Failure to do so may result in your application not being properly considered for the position.
Contact Name: Human Resource Manager
By E-mail: HR@qiiq.com
Business Profile: QiiQ & Ecocarrier www.ecocarrier.com provides technologies & managed services for international telephone calls and MVNO services in 75+ countries.
Web Site: http://www.qiiq.com
Anticipated Start Date: As soon as possible
Location: Markham, Ontario (2 vacancies )
Skill Requirements:
Education: Completion of university
Credentials (certificates, licences, memberships, courses, etc.): Not required
Experience: 3 years to less than 5 years
Languages: Speak English, Speak French, Read English, Write English, Write French
Type of Sales: Engineering, Business administration, Marketing
Type of Sales Account: Local accounts, National accounts, International accounts
Customers/clients: Commercial establishments, Consumers, Domestic governments, Foreign companies, Industry
Products/Services: Telecommunications equipment and services
Specific Skills: Promote sales to existing clients, Identify and solicit potential clients, Develop reports and proposals to illustrate benefits from use of good or service, Deliver sales presentations, Utilize sales/marketing software packages, Conduct sales transactions through Internet-based electronic commerce, Consult with clients after sale to provide ongoing support, Train customers' staff in the operation and maintenance of equipment, Resolve product and service related problems
Security and Safety: Basic security clearance
Own Tools/Equipment: Computer, Printer, Internet access
Transportation/Travel Information: Own transportation
Work Location Information: Urban area, On-site customer service
Work Conditions and Physical Capabilities: Fast-paced environment, Attention to detail, Combination of sitting, standing, walking
Ability to Supervise: 1 to 2 people
Essential Skills: Reading text, Document use, Numeracy, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learning
Other Information:Experience in selling voice & data communication service. Proficiency in languages - Chinese, Italian, Spanish, Portuguese, Russia, Korean or Japanese preferred. Base Salary $45K + Comm. $60K - $95K
Employer: QiiQ Communications Inc.
How to Apply:
Please apply for this job only in the manner specified by the employer. Failure to do so may result in your application not being properly considered for the position.
Contact Name: Human Resource Manager
By E-mail: HR@qiiq.com
Business Profile: QiiQ & Ecocarrier www.ecocarrier.com provides technologies & managed services for international telephone calls and MVNO services in 75+ countries.
Web Site: http://www.qiiq.com
Senior Analyst - Intelligence, Corporate Investigation Services
Position Purpose:
• Conduct and lead complex domestic and international enhanced due diligence (“EDD”) investigations across the Enterprise which mitigate financial, reputational, regulatory and legal risk using established investigative research procedures and in accordance with RBC Policies. These investigations include sophisticated analysis and professional reporting of fraud, corruption, international political stability and other risk factors.
• Assignments often are very sensitive and highly confidential and some will involve providing recommendations and advice to senior executives and in-house and external legal counsel.
• Identify and document intelligence that mitigates financial, reputational, regulatory and legal risk
• Committed to on-going professional development to ensure that knowledge is current and comprehensive and to ensure that outcomes, including decisions and recommendations are based on a thorough understanding of risk and made in the context of relevant and full knowledge. Communicate relevant new intelligence tools and knowledge to manager and team members.
Key Accountabilities:
PRIMARY RESPONSIBILITIES
• Conduct complex EDD for RBC partners across the Enterprise on parties located in Canada and throughout the world. This will entail conducting research in multiple languages as well as identifying and analysing risk in complex legal proceeding court filings and publicly traded company filings with regulators.
• Conduct specialized investigative research, analysis and professional reporting for:
-CIS fraud-related investigations, including conducting comprehensive background information, locating assets and people, criminal convictions and civil proceedings, analysing the validity and ownership of websites, and other relevant factors
-complex and difficult referrals escalated from other areas such as Compliance, HR, Ombudsman Office, the Corporate Secretary and Law Group
- Initial Public Offerings and multi million dollar capital markets deals
- Proposed RBC vendors with multi million dollar product/service contracts
• Develop and expand sophisticated sources of intelligence used to conduct EDD and to prevent fraud.
• Advise CIS senior management of EDD and fraud issues, significant control weaknesses or deficiencies and trends identified using standardized reporting in a timely manner
• Provide assistance to clients in the event of the EDD Manager’s absence
• Manage CIS’ EDD vendor contracts
• Provide statistical reporting to the EDD manager as required
AUTHORITIES, IMPACT, RISK
• Provide enterprise-wide enhanced due diligence support
• Investigations may have significant reputational, legal or financial impact to RBC
• Authority to engage professional services in the EDD effort subject to delegation of financial authorities
• Authority to impose account restrictions where RBC faces potential risk
• Expense authority with approved business plan
KEY RELATIONSHIPS
INTERNAL
• Reports directly to Manager, Enhanced Due Diligence
• Works closely with other EDD analysts providing expertise in conducting investigative research
• Partners with Regional Management in Personal and Business Clients Canada (Banking, Investments and Insurance)
• Partners with Regional Management in all other platforms i.e., Global Capital Markets, Global Technology and Operations and U.S. and International businesses
• Partners with Regional Management in Functional groups such as Group Risk Management, Internal Audit, Law and Systems & Technology
• Partners with Human Resources, Advisory Services Group
EXTERNAL
• Domestic and international third party vendors
• Counterparts in other Canadian financial institutions
• Peers in similar investigative bodies
Job Requirements: (Knowledge/ Experience):
Required:
Sophisticated knowledge of the content and skilled in accessing information aggregators such as Lexis - Nexis, Infomart, Factiva, Pacer, QL, Worldcheck, and Complinet and obtaining open source intelligence.
Strong knowledge of the content of Canadian, American and UK public records (such as corporate registries, land title records, bankruptcy, secured loans and liens, court filings) and the ability to obtain these records from electronic sources and third parties, if necessary.
Advanced knowledge and skills in using Google and “deep web” internet search engines including the ability to identify authoritative sources.
Proven strong analytical skills in reviewing large amounts of complex information, assessing risk and making recommendations
Able to lead by example through provision of knowledge, cooperation and teamwork.
Effective and strong written and oral communication skills
Highly developed organizational skills
Strong time management and prioritization skills in order to balance multiple complex files
Ability to investigate and provide professional reports with tight deadlines
Highly skilled in Microsoft Word computer application
Minimum 5 years experience in conducting investigative research/EDD and information retrieval
Experience in conducting due diligence, including conducting telephone interviews with third parties and preparing professional and analytical reports
Thorough understanding of normal business practices
Preferred:
• University degree or equivalent experience
• Knowledge of banking processes
• Knowledge of applicable foreign government and United Nations public records
• Ability to read another language, such as French, Spanish, Russian, Chinese, German, Italian, or Portuguese.
• Ability to conduct and/or coordinate domestic and international EDD investigations with third party vendors
Behavioural Competencies
• Adaptability (3)
• Analytical Thinking (4)
• Building Partnerships with Stakeholders (5)
• Commitment to Continuous Learning (2)
• Conceptual Thinking (4)
• Concern for Order and Quality (1)
• Consulting Orientation (3)
• Customer Service/Service Partner Orientation (8)
• Dealing with Ambiguity (5)
• Information Seeking (4)
• Knowledge Transfer (3)
• Leadership (6)
• Listening, Understanding and Responding (2)
• Relationship Building (6)
• Self-Confidence (3)
• Sense of Urgency (3)
• Teamwork and Cooperation (4)
WORKING CONDITIONS
The position is largely office with significant amounts of time spent reading and using a computer. The nature of the position requires the ability to assess risk within the framework of a financial institution. This task involves processing large amounts of complex information, and an ability to make sound recommendations and/or decisions within tight time frames. Self-discipline, experienced and mature judgement, attention to detail and the ability to work under volume and time pressures are essential.
The position may require the attendance at meetings with internal and external clients, as well as briefing executive and senior management.
In general, the position requires a significant and sustained mental and physical effort. The position can be very stressful unless properly self-managed.
Occasional travel may be required.
Required Skills/ Competencies/ Attributes:
Education:
BA/BS
Required Accreditation(s):
Special Conditions:
----
Diversity:
Diversity in the workplace, one of our shared values, lies at the heart of our rewarding, open, supportive and inclusive work environment. We respect and respond to the many competing and evolving priorities in our lives so you can focus on what you can do best – put clients first.
EOE/M/F/D/V
About RBC:
Interested in finding out more? Click here.
To apply:https://careers.peopleclick.com/careerscp/client_rbc/external/jobDetails.do?functionName=getJobDetail&jobPostId=306047&localeCode=en-us&source=Indeed.com&sourceType=PREMIUM_POST_SITE
• Conduct and lead complex domestic and international enhanced due diligence (“EDD”) investigations across the Enterprise which mitigate financial, reputational, regulatory and legal risk using established investigative research procedures and in accordance with RBC Policies. These investigations include sophisticated analysis and professional reporting of fraud, corruption, international political stability and other risk factors.
• Assignments often are very sensitive and highly confidential and some will involve providing recommendations and advice to senior executives and in-house and external legal counsel.
• Identify and document intelligence that mitigates financial, reputational, regulatory and legal risk
• Committed to on-going professional development to ensure that knowledge is current and comprehensive and to ensure that outcomes, including decisions and recommendations are based on a thorough understanding of risk and made in the context of relevant and full knowledge. Communicate relevant new intelligence tools and knowledge to manager and team members.
Key Accountabilities:
PRIMARY RESPONSIBILITIES
• Conduct complex EDD for RBC partners across the Enterprise on parties located in Canada and throughout the world. This will entail conducting research in multiple languages as well as identifying and analysing risk in complex legal proceeding court filings and publicly traded company filings with regulators.
• Conduct specialized investigative research, analysis and professional reporting for:
-CIS fraud-related investigations, including conducting comprehensive background information, locating assets and people, criminal convictions and civil proceedings, analysing the validity and ownership of websites, and other relevant factors
-complex and difficult referrals escalated from other areas such as Compliance, HR, Ombudsman Office, the Corporate Secretary and Law Group
- Initial Public Offerings and multi million dollar capital markets deals
- Proposed RBC vendors with multi million dollar product/service contracts
• Develop and expand sophisticated sources of intelligence used to conduct EDD and to prevent fraud.
• Advise CIS senior management of EDD and fraud issues, significant control weaknesses or deficiencies and trends identified using standardized reporting in a timely manner
• Provide assistance to clients in the event of the EDD Manager’s absence
• Manage CIS’ EDD vendor contracts
• Provide statistical reporting to the EDD manager as required
AUTHORITIES, IMPACT, RISK
• Provide enterprise-wide enhanced due diligence support
• Investigations may have significant reputational, legal or financial impact to RBC
• Authority to engage professional services in the EDD effort subject to delegation of financial authorities
• Authority to impose account restrictions where RBC faces potential risk
• Expense authority with approved business plan
KEY RELATIONSHIPS
INTERNAL
• Reports directly to Manager, Enhanced Due Diligence
• Works closely with other EDD analysts providing expertise in conducting investigative research
• Partners with Regional Management in Personal and Business Clients Canada (Banking, Investments and Insurance)
• Partners with Regional Management in all other platforms i.e., Global Capital Markets, Global Technology and Operations and U.S. and International businesses
• Partners with Regional Management in Functional groups such as Group Risk Management, Internal Audit, Law and Systems & Technology
• Partners with Human Resources, Advisory Services Group
EXTERNAL
• Domestic and international third party vendors
• Counterparts in other Canadian financial institutions
• Peers in similar investigative bodies
Job Requirements: (Knowledge/ Experience):
Required:
Sophisticated knowledge of the content and skilled in accessing information aggregators such as Lexis - Nexis, Infomart, Factiva, Pacer, QL, Worldcheck, and Complinet and obtaining open source intelligence.
Strong knowledge of the content of Canadian, American and UK public records (such as corporate registries, land title records, bankruptcy, secured loans and liens, court filings) and the ability to obtain these records from electronic sources and third parties, if necessary.
Advanced knowledge and skills in using Google and “deep web” internet search engines including the ability to identify authoritative sources.
Proven strong analytical skills in reviewing large amounts of complex information, assessing risk and making recommendations
Able to lead by example through provision of knowledge, cooperation and teamwork.
Effective and strong written and oral communication skills
Highly developed organizational skills
Strong time management and prioritization skills in order to balance multiple complex files
Ability to investigate and provide professional reports with tight deadlines
Highly skilled in Microsoft Word computer application
Minimum 5 years experience in conducting investigative research/EDD and information retrieval
Experience in conducting due diligence, including conducting telephone interviews with third parties and preparing professional and analytical reports
Thorough understanding of normal business practices
Preferred:
• University degree or equivalent experience
• Knowledge of banking processes
• Knowledge of applicable foreign government and United Nations public records
• Ability to read another language, such as French, Spanish, Russian, Chinese, German, Italian, or Portuguese.
• Ability to conduct and/or coordinate domestic and international EDD investigations with third party vendors
Behavioural Competencies
• Adaptability (3)
• Analytical Thinking (4)
• Building Partnerships with Stakeholders (5)
• Commitment to Continuous Learning (2)
• Conceptual Thinking (4)
• Concern for Order and Quality (1)
• Consulting Orientation (3)
• Customer Service/Service Partner Orientation (8)
• Dealing with Ambiguity (5)
• Information Seeking (4)
• Knowledge Transfer (3)
• Leadership (6)
• Listening, Understanding and Responding (2)
• Relationship Building (6)
• Self-Confidence (3)
• Sense of Urgency (3)
• Teamwork and Cooperation (4)
WORKING CONDITIONS
The position is largely office with significant amounts of time spent reading and using a computer. The nature of the position requires the ability to assess risk within the framework of a financial institution. This task involves processing large amounts of complex information, and an ability to make sound recommendations and/or decisions within tight time frames. Self-discipline, experienced and mature judgement, attention to detail and the ability to work under volume and time pressures are essential.
The position may require the attendance at meetings with internal and external clients, as well as briefing executive and senior management.
In general, the position requires a significant and sustained mental and physical effort. The position can be very stressful unless properly self-managed.
Occasional travel may be required.
Required Skills/ Competencies/ Attributes:
Education:
BA/BS
Required Accreditation(s):
Special Conditions:
----
Diversity:
Diversity in the workplace, one of our shared values, lies at the heart of our rewarding, open, supportive and inclusive work environment. We respect and respond to the many competing and evolving priorities in our lives so you can focus on what you can do best – put clients first.
EOE/M/F/D/V
About RBC:
Interested in finding out more? Click here.
To apply:https://careers.peopleclick.com/careerscp/client_rbc/external/jobDetails.do?functionName=getJobDetail&jobPostId=306047&localeCode=en-us&source=Indeed.com&sourceType=PREMIUM_POST_SITE
Staff Accountant
Do you want to be part of a dynamic team? You can make an impact by joining KPMG.
KPMG Enterprise is focused exclusively on delivering value to privately held businesses. Our dedicated teams of experienced advisers have the skills to help private companies grow and succeed. The right professional adviser can contribute valuable perspectives, ideas and options to help capitalize on opportunities.
Nestled at the junction of three picturesque rivers, Ottawa is considered one of the world’s most beautiful capitals. A North American city with a distinctly European charm and flair, the city has a dynamic cultural milieu in which both French and English cultures are deeply rooted. The city’s rich ethnic diversity includes thriving German, Lebanese, Italian, Polish, Dutch, Portuguese, and Asian communities, among others. The heart of Canada’s federal government, Ottawa is a major centre for the visual and performing arts, yet the city retains the accessibility, atmosphere, and charm of a smaller centre, and is rich in wide-open green spaces, parks, and wilderness areas. OR The KPMG office is located in the heart of downtown Ottawa. This prime location offers easy access to commuter transportation, parks, restaurants, shopping, and entertainment. Our 200 staff members are located on two floors, with breathtaking views of the city, a lunchroom equipped with televisions, and shower facilities for those who take advantage of the Colonel By pathway for running, cycling, or walking. The KPMG office is located in the heart of downtown Ottawa. This prime location offers easy access to commuter transportation, parks, restaurants, shopping and entertainment. The Ottawa office has a busy social commitee, providing our people with many opportunities to participate in office or social events organised throughout the year.
THE OPPORTUNITY:
Our teams of professionals help our clients' manage risk so they can focus on their core business. By intimately understanding each client’s business, we convert information into insights to uncover hidden opportunities to improve client efficiency and performance. As an Accounting Technician you will be required to apply KPMG's audit and accounting practices and methodologies at client engagements.
The successful candidate will be responsible for:
· Preparation of review and notice to reader working paper files, including unaudited financial statements.
· Prepare financial statements and notes thereto.
· Preparation of personal and corporate income tax returns.
· Bookkeeping if required to complete the files.
· Develop and maintain relationships with client management.
· As an accounting professional, you will provide a service that represents a high-value mark for our firm, helping companies assess their risk as they work to ensure transparency across their operations.
THE LIFE:
KPMG offers a variety of comprehensive benefit packages in order to meet the diverse needs of our members – at varying stages of their lives.
· The Firm provides various “People Matters” programs including personal care time, fitness reimbursement, concierge service, and backup care for family members to help firm members improve the balance in their lives and enhance their knowledge or skills.
· Eligible firm members receive an annual bonus, based on firm, team, and individual success.
· As a Firm, we are committed to the individual growth of our members and provide support through semi-annual performance reviews.
THE SKILLS AND BEHAVIOURS:
A successful candidate will possess the following skills and behaviours:
· Excellent verbal and written communication skills.
· Ability to work both independently, with little supervision and within a team environment.
· Effectively monitors multiple or complex projects regularly to check how they are progressing against deadlines and budget.
· Excellent client service skills with an aptitude to understand the clients' business and maintain strong client relationships.
· Dedication and motivation to achieve high standards of client service and professional in the performance of duties.
· Uses previous experience and technical knowledge to the benefit of the client.
· Able to use a range of techniques to analyze an issue.
· Previous use of Tax Prep and Caseview programs would be beneficial.
· 3 - 5 years post graduate experience with exposure to a variety of industries.
KPMG is an equal opportunity employer and values diversity in its workforce, encouraging applications from all qualified individuals.
Our Values, The KPMG Way
We lead by example | We work together | We respect the individual | We seek the facts and provide insight
We are open and honest in our communication | We are committed to our communities
Above all, we act with integrity
To apply: https://sjobs.brassring.com/EN/ASP/TG/cim_jobdetail.asp?jobId=195954&partnerid=25081&siteid=5067&type=search&JobReqLang=1
KPMG Enterprise is focused exclusively on delivering value to privately held businesses. Our dedicated teams of experienced advisers have the skills to help private companies grow and succeed. The right professional adviser can contribute valuable perspectives, ideas and options to help capitalize on opportunities.
Nestled at the junction of three picturesque rivers, Ottawa is considered one of the world’s most beautiful capitals. A North American city with a distinctly European charm and flair, the city has a dynamic cultural milieu in which both French and English cultures are deeply rooted. The city’s rich ethnic diversity includes thriving German, Lebanese, Italian, Polish, Dutch, Portuguese, and Asian communities, among others. The heart of Canada’s federal government, Ottawa is a major centre for the visual and performing arts, yet the city retains the accessibility, atmosphere, and charm of a smaller centre, and is rich in wide-open green spaces, parks, and wilderness areas. OR The KPMG office is located in the heart of downtown Ottawa. This prime location offers easy access to commuter transportation, parks, restaurants, shopping, and entertainment. Our 200 staff members are located on two floors, with breathtaking views of the city, a lunchroom equipped with televisions, and shower facilities for those who take advantage of the Colonel By pathway for running, cycling, or walking. The KPMG office is located in the heart of downtown Ottawa. This prime location offers easy access to commuter transportation, parks, restaurants, shopping and entertainment. The Ottawa office has a busy social commitee, providing our people with many opportunities to participate in office or social events organised throughout the year.
THE OPPORTUNITY:
Our teams of professionals help our clients' manage risk so they can focus on their core business. By intimately understanding each client’s business, we convert information into insights to uncover hidden opportunities to improve client efficiency and performance. As an Accounting Technician you will be required to apply KPMG's audit and accounting practices and methodologies at client engagements.
The successful candidate will be responsible for:
· Preparation of review and notice to reader working paper files, including unaudited financial statements.
· Prepare financial statements and notes thereto.
· Preparation of personal and corporate income tax returns.
· Bookkeeping if required to complete the files.
· Develop and maintain relationships with client management.
· As an accounting professional, you will provide a service that represents a high-value mark for our firm, helping companies assess their risk as they work to ensure transparency across their operations.
THE LIFE:
KPMG offers a variety of comprehensive benefit packages in order to meet the diverse needs of our members – at varying stages of their lives.
· The Firm provides various “People Matters” programs including personal care time, fitness reimbursement, concierge service, and backup care for family members to help firm members improve the balance in their lives and enhance their knowledge or skills.
· Eligible firm members receive an annual bonus, based on firm, team, and individual success.
· As a Firm, we are committed to the individual growth of our members and provide support through semi-annual performance reviews.
THE SKILLS AND BEHAVIOURS:
A successful candidate will possess the following skills and behaviours:
· Excellent verbal and written communication skills.
· Ability to work both independently, with little supervision and within a team environment.
· Effectively monitors multiple or complex projects regularly to check how they are progressing against deadlines and budget.
· Excellent client service skills with an aptitude to understand the clients' business and maintain strong client relationships.
· Dedication and motivation to achieve high standards of client service and professional in the performance of duties.
· Uses previous experience and technical knowledge to the benefit of the client.
· Able to use a range of techniques to analyze an issue.
· Previous use of Tax Prep and Caseview programs would be beneficial.
· 3 - 5 years post graduate experience with exposure to a variety of industries.
KPMG is an equal opportunity employer and values diversity in its workforce, encouraging applications from all qualified individuals.
Our Values, The KPMG Way
We lead by example | We work together | We respect the individual | We seek the facts and provide insight
We are open and honest in our communication | We are committed to our communities
Above all, we act with integrity
To apply: https://sjobs.brassring.com/EN/ASP/TG/cim_jobdetail.asp?jobId=195954&partnerid=25081&siteid=5067&type=search&JobReqLang=1
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