sexta-feira, 13 de janeiro de 2012

Bilingual Help Desk Analyst

Responsibilities Field telephone, e-mail and in person requests in a professional, courteous manner Document all decisions made and actions taken, through to final resolution of issues Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution Perform post-resolution follow-ups to help requests General Requirements College diploma or university degree in the field of computer science or 2 – 5 years Help Desk experience Fluent communication in French and English both written and verbal Exceptional written and oral communication skills; presenting ideas in user-friendly language with a focus towards customer service Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills. Highly self motivated and directed with the ability to work in a team-oriented, collaborative environment Proven analytical and problem-solving skills with the ability to effectively prioritize and execute tasks in a high-pressure environment Technical Requirements Knowledge of basic computer systems and infrastructure, including workstations, monitors, notebooks/laptops, printers, smart phones and peripherals as well as client server applications and basic computer networking Experience supporting desktop operating systems and applications: Windows XP and Windows 7, Microsoft Office 2007, Virus and Spyware protection software Solid understanding of, and work experience with Active Directory and Microsoft Exchange Working knowledge of a wide range of remote connection applications including VNC, Dameware, Remote Desktop Connection, Terminal Services, VPN and Citrix Strong background and practical experience with the use of call tracking systems such as Remedy, OVSD, HEAT, or equivalent Assets: Certifications: MCSE, A+, MOUS, HDI, ITIL and Cisco, Fluent communication Spanish and Portuguese Please submit your resume to ISMK553@kellyservices.com . Be sure to include the following information along with your resume: Current Location Phone number Availability for interview Availability to start the project

Independent paralegal

Terms of Employment: Permanent, Full Time, Day Salary: $30,000.00 to $40,000.00 Yearly for 40 hours per week Anticipated Start Date: As soon as possible Location: York-Weston / Dufferin-St.Clair, Ontario (1 vacancy)

Skill Requirements:
Education: Completion of college/CEGEP/vocational or technical training Credentials (certificates, licences, memberships, courses, etc.): Not applicable Experience: No experience Languages: Speak English, Read English, Write English Business Equipment and Computer Applications: Word processing, Database management Work Conditions and Physical Capabilites: Fast-paced environment, Work under pressure, Tight deadlines, Attention to detail Work Site Environment: Non-smoking, Air conditioned Transportation/Travel Information: Public transportation is available Other Languages: Portuguese, Spanish Essential Skills: Reading text, Numeracy, Writing, Oral communication, Working with others, Decision making, Critical thinking, Job task planning and organizing

Employer: ProLegal Consulting Group Inc. How to Apply:
Please apply for this job only in the manner specified by the employer. Failure to do so may result in your application not being properly considered for the position. By E-mail: ysimao@prolegal.ca Business Profile: Immigration consulting. Web Site: http://www.prolegal.ca

Bilingual Help Desk Analyst

Responsibilities Field telephone, e-mail and in person requests in a professional, courteous manner Document all decisions made and actions taken, through to final resolution of issues Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution Perform post-resolution follow-ups to help requests General Requirements College diploma or university degree in the field of computer science or 2 – 5 years Help Desk experience Fluent communication in French and English both written and verbal Exceptional written and oral communication skills; presenting ideas in user-friendly language with a focus towards customer service Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills. Highly self motivated and directed with the ability to work in a team-oriented, collaborative environment Proven analytical and problem-solving skills with the ability to effectively prioritize and execute tasks in a high-pressure environment Technical Requirements Knowledge of basic computer systems and infrastructure, including workstations, monitors, notebooks/laptops, printers, smart phones and peripherals as well as client server applications and basic computer networking Experience supporting desktop operating systems and applications: Windows XP and Windows 7, Microsoft Office 2007, Virus and Spyware protection software Solid understanding of, and work experience with Active Directory and Microsoft Exchange Working knowledge of a wide range of remote connection applications including VNC, Dameware, Remote Desktop Connection, Terminal Services, VPN and Citrix Strong background and practical experience with the use of call tracking systems such as Remedy, OVSD, HEAT, or equivalent Assets: Certifications: MCSE, A+, MOUS, HDI, ITIL and Cisco, Fluent communication Spanish and Portuguese

Please submit your resume to ISMK553@kellyservices.com . Be sure to include the following information along with your resume: Current Location Phone number Availability for interview Availability to start the project

export sales representative

To develop and maintain customer base for Brazil market Export Whole-Sale of electronic components Working hours 8 to 4.30 Native Portuguese speaking.

Requirements and working conditions

Educational level :
University

Years of experience related to the job offer :1 to 2 years experience

Languages asked for :
spoken languages : English

written languages : English

Other languages or details : Portuguese native

Salary offered : to be discussed

Other form of remuneration : commission or productivity bonus

Number of hours per week : 40,00

Various terms : Enumeration – base + commission.

Job status :
permanent

full time

day

Job start date : 2012-01-23

Communication

Means of communication:
E-mail (electronic mail) : alicja@mag-tech.ca

Account Executive

This position focuses on developing customer relationships and closing deals in Latin America. We currently have customers in over 24 countries world-wide are growing our business in Latin American market. We are looking for a sales executive who is hungry to close new business and as a result stand to make it big! Years of Experience: 2-5 years of relevant work experience Education: Bachelors or diploma in business

Key Responsibilities :
Closing deals passed by marketing and new ones self-generated Hitting quota Building and maintaining relationships with customers/potential customers Managing a sales pipeline within a CRM system Keeping pace with traffic industry trends and emerging competitors Co-developing marketing literature and collateral to support sales

Key Qualifications :
Proven track record in selling technology-based solutions Experience selling to governments and consultants Experience managing a sales pipeline in a CRM system Technical sales training or experience Excellent written and verbal communication in English Excellent written and verbal Spanish and/or Portuguese

Key Competencies :
Results-oriented Excellent selling techniques Ability to set goals and meet planned targets Personable and able to build relationships quickly Thrives on new challenges and opportunities Ability to travel

Additional Assets :
Knowledge of the traffic industry Experience with traffic data collection technologies and/or traffic consultancies


To apply: http://www.miovision.com/company/careers/postings/?postingID=50

Personal Banking Officer Trainee

POSITION SUMMARY:
As a member of a Retail Branch sales team, you will be responsible for contributing to the team's overall success by meeting negotiated personal sales and sales activity goals through the identification and satisfaction of customer needs. You will be responsible for delivering excellent customer service and selling a full range of customized financial solutions to new customers as well as a number of existing Branch customers. Canadian Banking provides a full range of banking and investing services to more than 7.4 million customers across Canada, through a network of 1,019 branches, 2,964 automated banking machines (ABMs), and 101 Wealth Management offices, as well as telephone and Internet banking.

QUALIFICATIONS:
You are a strong relationship builder and communicator; with a thorough knowledge of solicitation, telemarketing and negotiating techniques. You are highly organized and results oriented with demonstrated flexibility in adapting to a constantly changing environment. Must be fluent in either Portuguese, Spanish, Polish, Korean or Italian.

EDUCATION AND ACCREDITATIONS:
You have a College or University diploma/degree. Must have the Canadian Securities Course or Investment Funds in Canada designation completed. The Scotiabank Group is an equal opportunity employer and welcomes applications from all interested parties. We thank you for your interest, however, only those candidates selected for an interview will be contacted. No agencies please.

If interested, please apply online at http://track.tmpservice.com/ApplyClick.aspx?id=1348827-1796-7379

Customer Service Representative (Part time)

(BPA) Benefit Plan Administrators Limited is a leader in multi-employer benefits. Founded in 1958, BPA Financial Group has over 50 years of experience servicing multi-employer & single employer trust funds. At BPA we know that benefits are important. After all, we are in the business of providing group life, health and pension benefits to trusteed groups throughout Canada. Our employment opportunities are challenging, diverse and rewarding.

10 hours per week

Wednesday 4:00 - 9:00 pm, and Saturdays 7:00 am - noon

In this position, you will:
ü Assist benefit plan members in a courteous and professional manner to understand their individual benefits and entitlements. ü Answer member enquiries promptly and accurately whether received in person by phone or mail. Promptly redirect any unusual enquiries to the appropriate senior staff member ü Relieve reception and assist the office with special mail-outs when required. ü Provide guidance in completing various forms

Your qualifications should include:
ü Accuracy and attention to detail ü Ability to learn complexities of multiple benefit packages ü Ability to work well under pressure and accurately process a high volume of work ü Good written and oral communication skills, as well as interpersonal skills. ü Exceptional customer service skills including conflict resolution ü Knowledge of Microsoft Office or similar software. ü Bilingual in Portuguese and/or Italian a definite asset

Your rewards include :
ü An outstanding benefits package ü Continuing education and training plan opportunities ü Open and communicative management style ü Career growth opportunities Please send cover letter and resume to resume@bpagroup.com . Thank you for your interest in Benefit Plan Administrators. Please visit our website at www.bpagroup.com to learn more about us.

Apply Via Email

resume@bpagroup.com