terça-feira, 1 de fevereiro de 2011

Marketing and Sales Specialist

About Simlog:Simlog is the pioneer and world leader in the development of PC-based 3D simulation software that provides affordable and effective heavy equipment operator training in construction, forestry, and mining. Called “Personal Simulators”, our products are used by training service providers and equipment owner/operators around the world. With customers in 47 countries, training thousands of people every year, our products are proven to reduce training costs, improve operator productivity, and help minimize the safety risks associated with training new operators.Simlog is looking for a Marketing and Sales Specialist to join our team. Reporting to the Director of Sales and Marketing, this position requires superior organizational skills, strong attention to detail, and exceptional written communication skills in English and French. The ability to prioritize and excel at a diverse set of projects and responsibilities, including direct marketing, marketing communications, and inside sales, is a must. The ideal candidate also possesses a strong interest in keeping current on trends and best practices in email marketing, segmentation, and lead generation through online marketing resources and the latest literature. Responsibilities:Marketing Support:• Identify and manage list rental and e-mail marketing providers to increase lead generation in key growth segments. • Prepare targeted marketing campaigns, including market research for the creation of emails and landing pages.• Measure the results and effectiveness of all marketing campaigns and provide recommendations for the planning of new campaigns.• Identify customers for success stories and participate in the research and writing. • Prepare and maintain content for Simlog’s Web site.• Review Web site visitor statistics to identify trends and areas for improvement.• Monitor editorial calendars of key trade publications to identify opportunities for article and press release submissions. • Prepare other marketing collateral and press material (e.g. brochures, e-newsletters, and press releases).• Plan and prepare exhibits at trade shows and/or identify speaking opportunities at conferences. • Collaborate on the development of new marketing initiatives, including weekly, quarterly and annual marketing plans and budgets.Sales Support:• Respond to email enquiries and telephone calls from prospects in an assigned market segment.• Prepare quotations for prospective customers and invoices for orders.• Update the contact management system with lead qualification details.• Prepare sales pipeline reports from the contact management system.• Distribute sales leads to Simlog’s value-added-resellers. • Follow-up directly on other sales leads in the assigned segment.Required Qualifications:• University degree in Commerce or Business Administration with a specialization in Marketing and/or International Business.• Minimum 2 years relevant experience.• Fluent verbal and written communication skills in English. • Excellent verbal and written communication skills in French.• Ability to travel occasionally.Desirable Qualifications and Skills:The following qualifications and skills are considered to be strong assets for this position: • Prior relevant work experience in a high-tech or an industrial sector, preferably related to applications for training.• Prior relevant work experience in marketing to the educational sector (e.g. vocational/career and technical schools, high schools or, community colleges). • Prior relevant work experience in marketing to the construction and/or mining industries. • Strong verbal and written communication skills in Spanish, Portuguese or German.• Knowledge of desktop publishing tools such as Adobe Illustrator and Microsoft Publisher. • Knowledge of video editing tools.• Knowledge of HTML. We appreciate all submittals, but only those applicants selected for an interview will be contacted.

To apply: http://emplois.isarta.com/cgi-bin/emplois/pm.cgi?action=display&login=12058&utm_source=Indeed&utm_medium=organic&utm_campaign=Indeed

IT Controls Analyst

Information Technology Controls AnalystPURPOSE AND SCOPE OF POSITION:• The position is responsible for providing documented evidence support for internal and external audit IT testing teams.• The position will be the point of contact for all IT audits performed in all regions.• The position requires intensive knowledge of managing information general controls (ITGC) and security controls.• Knowledge of segregation of duties processing and matrix review.• Knowledge of ERP audits and monitors critical activities required to become compliance.SPECIFIC DUTIES AND RESPONSIBILITIES:• Performs ITGC self-assessment testing for the IT departments (Regions - presently Argentina, Brazil, Canada, Chile and Mexico) on quarterly basis• Performs reviews of the segregation of duties matrix and reports conflicts on a monthly basis• Provides basic project management fundamentals and helps the IT project managers to create project documentation, definitions, project plans, etc. on a daily basis• Interviews the ITGC control owners to obtain documented evidence to support the control for compliance on a quarterly basis• Plan and schedule internal and external testing periods to ensure process owners will be available on a quarterly basis• Generates deficiency ITGC and remediation reports to the internal and external auditors to ensure the control is remediated and signed off by the control owner on a quarterly basis• Interact with applications team and business side to ensure controls are met properly• Creates and maintains the ITGC documented evidence binder on a monthly basis• Assist the IT department in preparation for internal or external audits• Performs ERP audits - security access on a monthly basisQUALIFICATIONS, SKILLS AND KNOWLEDGE:Education & Professional Designations:• Certification in compliance - CISA• Certification on security controls processes - Security plus• High School or higher level education requiredWork Experience:• 2 to 5 years working knowledge using the Information systems audit and control association methodology (ISACA) compliance and security standards.• Intensive working knowledge of perform ITGC SOX 404 audits.• Working knowledge of end user accounts, permissions and access rights audit reviews.• Intensive working knowledge in planning, prioritizing and scheduling IT compliance and security audits. • Working knowledge of network infrastructure -local area networks (LAN), wide area networks (WAN), Wireless networks and ERP systems.• Working knowledge of implementing disaster recovery plan for operating systems, databases, networks, servers and software applications.Technical Skills• 2 to 5 years using COBIT and ISO 2700x frame works.• Working technical knowledge of current systems active directory, exchange, etc.• In-depth technical knowledge of network, PC and platform operating systems Windows servers 200x and Windows PC O/S suites.• Knowledge of regulatory practices and procedures enforcement relating to data privacy and protection.Personal Characteristics (Soft Skills)/Working Conditions• Ability to travel to the corporate offices and mine sites environments. (One mine site is very hostile) also bi-lingual in English, Spanish and/or Portuguese.• Build positive relationships with key users/business line teams to identify/resolve issues.• Must have great communications skills• Must have great organizational skills• Must have great written skills

To apply: ross@ivedha.com

Customer Service Agents (German, Italian, or Portuguese speaking)

At UpClick we want to work with people who bring enthusiasm and most of all passion for the online space. We are looking for individuals who learn fast, bring something to the conversation and ask the right questions that help formulate the best solutions for our customers.We are actively seeking full time customer service representatives to join our vibrant team.Compensation Package Includes:• A thorough paid training program • We offer a comprehensive benefits program including full medical benefits, dental, vision etc… (after 3 months with required minimum of 24hrs/week)• Career progression if you have what it takes to be the bestJob Description:• Answer incoming phone calls • Assist with billing inquiries such as refunds, account upgrades and modifications • Answer basic technical questions about our software • Provide basic website navigation support Skills/Qualifications Required:• 1-3 years experience in any sales or customer service role (e.g. retail, call centre)• Basic computer skills, must be familiar with Windows operating system• Good problem solving skills • We are seeking motivated individuals with the ability to work well both independently and collaboratively.• Ability to multi-task and work efficiently within a fast-paced environment • Should be creative, adaptive and goal-oriented
Additional Asset:Offering service in one of the other following languages:Spanish, German, or ItalianLocation:The position of Customer Service Representative is located in Montreal.
Start date: Immediately
Time period: Permanent position
Full Time : Candidates must be able to commit to 32-40 hours per week.
Application:Please send your application to hr@uoclick.com
Please mention which job you're applying for as well as where you located our advertisement.

Analyst, Intelligence - Corporate Investigation Services

Position Purpose: • Provide cross platform, strategic, tactical and operational fraud intelligence support to CIS and the RBC Financial Group• To proactively prevent and detect fraud, ensure regulatory compliance and mitigate against financial, regulatory and reputational risk through the provision of intelligence services
Key Accountabilities: • Tactical, operational and strategic delivery of RBC’s corporate intelligence capability• Conduct and deliver operational intelligence requests in support of CIS investigations• Perform internal and external environmental scanning to identify relevant actionable intelligence• Conduct the overall intelligence-gathering effort of criminal activity with particular emphasis on the identification of potential perpetrators, and interaction with law enforcement and other relevant sources for the purpose of loss prevention• Monitoring of regulatory updates, alerts and trends in relevant business sectors• Provide analytical support and background enquiries to CIS and AML FIU investigations, using as appropriate, linking and graphical software.• Regular updates and maintenance of paper and electronic files ensuring accuracy, timeliness and thoroughness • Develop and maintain an extensive network of internal partners and external peers in the industry, police and other authorities to ensure a consistent approach to the detection and investigation of criminal activity against RBC. Through these interactions, participate in updating and maintaining Contacts DatabaseWORKING CONDITIONS The position is primarily office-based utilizing computer systems.The nature of the position requires the ability to collect, process and analyzelarge amounts of information, and an ability to make sound decisions within tight time frames. Self-discipline, experienced and mature judgement, attention to detail and the ability to work under volume and time pressures are essential.There may be limited travel, nationally and internationally for training, attending conferences or networking and meeting with internal and external partners.The position requires the attendance at meetings with internal and external clients, and briefing executive and senior management.In general, the position requires a significant and sustained mental and physical effort and may occasionally result in extended working hours.The position can be very stressful unless properly self-managed
Job Requirements: (Knowledge/ Experience): Required• Excellent written and oral communication skills• Highly developed organizational skills• Excellent relationship building skills• Excellent computer skills including Microsoft Office applications and in particular Excel and Word. • Knowledge and skills in using Google and “deep web” internet search engines including the ability to identify authoritative sources with intelligence relevant to RBC needs.• Minimum 5 years experience in financial crime investigation or a research backgroundPreferred• University degree or equivalent experience• Knowledge of banking processes • Knowledge of i2 applications• Understanding of normal business practices• Ability to read another language, such as Russian, Chinese, French, Spanish, German, Italian, or Portuguese• Valid driver’s licence in OntarioBehavioural competencies• Adaptability (3)• Analytical Thinking (3)• Building Partnerships with Stakeholders (2)• Conceptual Thinking (3)• Concern for Order and Quality (4)• Customer Service/Service Partner Orientation (4)• Dealing with Ambiguity (4)• Impact and Influence (3) • Information Seeking (5)• Knowledge Transfer (2)• Organizational Awareness (3)• Relationship Building (4)• Self-Confidence (2)• Self-Control (2)• Sense of Urgency (4)• Teamwork and Cooperation (4)
Required Skills/ Competencies/ Attributes:
Education: BA/BSc
Required Accreditation(s):
Special Conditions: ---
Diversity: Diversity in the workplace, one of our shared values, lies at the heart of our rewarding, open, supportive and inclusive work environment. We respect and respond to the many competing and evolving priorities in our lives so you can focus on what you can do best – put clients first.
To apply: https://careers.peopleclick.com/careerscp/client_rbc/external/gateway.do?functionName=viewFromLink&localeCode=en-us&jobPostId=317919