segunda-feira, 28 de março de 2011

Senior Business Analyst, Business Intelligence

Job Type: permanent Salary: 95k + bonus Location: Mississauga Province/State: ON Country: CA Description: Excellent opportunity for a Senior Business Analyst with a proven background in Business Intelligence. Skills: >Strong Business Analysis experience. > Business Intelligence systems. > Understanding of Datastage and Oracle preferred. > Must have 5+ years experience with Cognos toolset (ie: Cognos 8 - Report Studio, Analysis Studio,Framework Manager, and Cognos 7 Impromptu, IWR, PPES and Powerplay Client). > Excellent communications in English. > Preference for Spanish or Portuguese speaking skills.Gather requirements and really understand the business needs for Business Intelligence information systems. Interface between users in North and South America and the development team to deliver BI Solutions. Occasional travel Canada and Internationally.Grow your career with an industry leader! To apply, please quote the job reference code # 79316(please attach resume in MS Word format if possible) To apply:

Bilingual Tour Guide-Driver

5 Vacancies Salary + commission We are looking for enthusiastic people with passion to show our beautiful city to visitors from all over the world during the summer season.We are a tour company with 10 years experience in the industry Qualifications:-Excellent English skills-Clean/Professional appearance-Outgoing personality-Clean and safe driving record - abstract required-Driver Licence class 4 unrestricted -Our company can assist you in acquiring this license. Assets: -Tour guide experience-Second languages, such as Spanish, French, Italian, Portuguese and German -Experience in tourism-Knowledge of Vancouver history and attractions, Victoria and Whistler -Will train-Ability to handle ticket sales, cash/credit cards and end of shift reconciliation -Will trainWe offer a competitive hourly rate structure and a positive, fun working environment. Duties: Drive sightseeing or tour vehicle. Describe points of interest. Attend to customers' special needs. Develop and deliver commentaries. Provide information on tipping customs, currency exchange rates, metric conversion and other details Other Skills: Reading Text Document Use Writing Numeracy Oral Communication Thinking Skills Problem Solving Decision Making Critical Thinking Job Task Planning and OrganizingSignificant Use of Memory Finding InformationWorking with Others Computer Use Continuous Learning Please apply by e mail

Order Administration

Job Description: The primary responsibility of the Order Fulfillment Associate is to respond to general questions from CALA (Central America/Latin America) region customers and internal personnel regarding sales orders or issues, processing orders for product sales, monitoring sales inventory, and general administrative tasks. Responsibilities include (but are not limited to): Answer general questions from customers over the phone, fax and email Act as primary contact for questions regarding the status of sales orders Escalate technical issues to the appropriate Support Specialist, Technologist, or Inside Sales Engineer if unable to provide the basic technical support Own customer relationship and ensure all aspects of the Customer Order Fulfillment Process are followed and strive for 100% customer satisfaction Liaise between internal and external customers Take ownership of each order and manage it from “Cradle to Grave” Maintain Schedule Ship Dates, manage holds. Enter Advanced Orders Manage all customer accounts efficiently and effectively; update on delivery status Project manage large/complex orders, coordinate with all order management areas to ensure all elements of orders ship on time Follow up with customers on order receipt, ensure all things arrived on-time and to customer satisfaction Perform all aspects of order entry, respond to all inquiries within 24 hours Confirm accuracy of pricing, discounts, model numbers, and obtain configurations when necessary Work with Finance to resolve credit Obtain purchase order and shipping information from the customer Complete all Oracle transactions timely and accurately within 24 hours Follow-up with customers to assure issues are adequately resolved Obtain/Develop product knowledge or technical knowledge at a basic level Product configuration/substitution Quote products/services Collect and provide sales leads for products and services Comply with procedures and SOX policies Quote delivery lead-times and ensure product ships per schedule ship date Manually amend customs documents and Packing slips per requirement Contact Freight forwarders daily to arrange pick ups Deal with Weights and Dimensions, country of origin, software/hardware Assist with Contract Order Entry/ Maintenance in PeopleSoft Work directly with Manufacturing to obtain S/N’s as well as Shipping Dept Manage Combo Orders from PeopleSoft and Oracle Prepare manual documents for customer’s based on their requirements Complete department filing/attaching all documents in Oracle Process Credit Card Transactions through virtual terminal, get released Write and maintain Order Fulfillment procedures Qualifications: High School Diploma or equivalent Minimum 2 years experience in a Customer Service environment Minimum 2 years of operating experience with MS Applications (i.e. Excel, Word) · Flexibility in work schedule, Will be required to work Canadian holidays to cover US schedule Experience in Broadcast, Networking or Telephony Manufacturing or Service environment, preferably involving technical skills set Preferred Additional Skills: Fluency in Portuguese or Spanish Preferred. Demonstrated ability to handle and resolve customer problems Familiar with business operating systems – knowledge of Oracle or PeopleSoft preferred Demonstrates understanding of how his/her role affects the end-user customer or other team members/departments involved in serving the customer by: Seeking clarification to ensure that customer needs are clearly defined Focusing on providing efficient and reliable service to internal and/or external clients Take initiative with customer’s and internal requests by seeking answers through appropriate means Utilize probing skills to identify customer’s needs and requirements Develops and effectively applies communication skills to build and maintain relationships, and to influence the actions or behaviors of others by interpreting and communicating technical or functional information in a “user friendly” manner Solve problems using independent thinking to adapt known methods or techniques based on previous experience and/or technical expertise Articulate explanations, alternatives and recommendations Provide exceptional organizational/Time Management skills; methodical in a multi-tasked environment Exude Leadership skills By submitting your résumé for this position, you understand and agree that Harris Corporation may share your résumé, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. Requirements: Expertise: Administration Education: High School (or equivalent work experience) JobType : Full Time Locale: Canada - Ontario - Toronto Preferred Language : English To apply:

BlackBerry Inside Sales Representative

Description Research In Motion Limited® (RIM)® is a world leader in the mobile communications market and has a history of developing breakthrough wireless solutions. RIM's portfolio of award-winning products, services and embedded technologies is used by thousands of organizations around the world and includes the BlackBerry® wireless platform, the RIM Wireless Handheld™ product line, software development tools and software/hardware licensing agreements. RIM is seeking driven individuals who can take our wireless data products to the next level in the global wireless market. Are you ready to make a difference in the world of mobile communications with RIM? POSITION SUMMARY As an Inside Sales Representative based in RIM's corporate headquarters, you will be responsible for promoting the BlackBerry platform to a variety of Latin American based small and medium sized companies as a BlackBerry subject-matter expert. You will have in-depth knowledge of the company's solutions, competition and a keen interest in the wireless industry. The successful candidate will gain expertise in accurately capturing and qualifying leads; effectively managing a sales pipeline; achieving quarterly revenue targets; and engaging carrier and channel partners as appropriate. Qualifications ESSENTIAL SKILLS AND QUALIFICATIONS Minimum of 1-2 years of IT sales experience preferably to enterprise customers A natural aptitude to learn new technologies Highly motivated, engaging, and interested in pursuing a career in sales Able to work effectively within a team environment College or university graduate preferred Fluency in Spanish is a requirement ADDITIONAL ASSETS Understanding of enterprise software and wireless solutions Fluency in Portuguese would be recognized as an asset If you're driven to take wireless technologies to the next level, it's time you join the team at RIM. We offer a challenging environment that fosters creativity and rewards excellence. Employees also have use of our award winning BlackBerry!© 2011 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties of Research In Motion Limited. RIM, BlackBerry, "Always On, Always Connected" and the "envelope in motion" symbol are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries. Job: Sales & Technical Sales Support Primary Location: Canada-Ontario-Waterloo Schedule: Full-time Hire Type*: Experienced (Regular) Travel: Yes, 5% of the time Relocation*: Not Available To Apply: