quarta-feira, 14 de julho de 2010

Administrative Assistant, RBC Dominion Securities

Position Purpose:
The RBC Dominion Securities Branch located in Toronto, ON is looking for an Administrative Assistant. We are looking for an individual with strong organizational skills, exceptional service skills and highly detail-oriented.

The successful candidate must be bilingual in English and Portuguese and will perform daily administrative functions in a punctual, professional manner while providing the highest quality client service.

Key Accountabilities:
• Process incoming and outgoing wire transfers, cheques, currency conversion and movement of money in general
• Perform daily administrative functions in a punctual, professional manner while providing the highest quality internal and external client service.
• Meet and greet clients
• Investigate and resolve inquiries related to accounts and refer to the Investment Advisor where appropriate
• Maintain current knowledge of client accounts
• Maintain client files
• Online account maintenance
• Monitor all pending plan transfers to ensure completion on a timely basis
• Utilize contact management system for daily task management
• Print reports and distribute them accordingly
• Conduct various administrative functions as required including the review of incoming mail, answering telephone calls
• Process expense reports

Job Requirements: (Knowledge/ Experience):
• Organizational and administrative skills required to perform activities in a deadline driven environment, working with constant interruptions
• Effective communication skills
• Strong Microsoft Office skills including Excel & Word, proficient Internet user
• Ability to receive direction from multiple individuals
• Ability to deal with varying personalities of internal and external clients
• Minimum of 1 year experience with DS is preferred
• CSC and CPH would be an asset

Required Skills/ Competencies/ Attributes:

High School Diploma / GED

Required Accreditation(s):

Special Conditions:

Diversity in the workplace, one of our shared values, lies at the heart of our rewarding, open, supportive and inclusive work environment. We respect and respond to the many competing and evolving priorities in our lives so you can focus on what you can do best – put clients first.

To apply:

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