Tech support agents - Portuguese/English/French 24/7

Sapphire Canada, a division of Randstad Interim Inc., is one of North America's premier technology staffing firms, offering hundreds of permanent and contract opportunities across all roles, levels and platforms. Our Web-based tools simplify and accelerate your search for opportunities. When you're ready to interview we'll meet with you in person and help you build your career path. Visit www.sapphireca.com to get started!


Tech support agents - Portuguese/English/French 24/7 (#127339)

Our client is in search of several helpdesk specialists to support their 24/7 international technical support centers. Candidates must demonstrate strong language and communication skills due to the client's international customer base.

The ideal candidate will have one to two years of technical support experience covering Windows 2000/2003/XP, networking issues, MS Office Suite, and login tickets. They will have experience working in a high-volume technical call center, demonstrating a high percentage of call resolution.

All candidates must be fluent in English and French

These positions offer a competitive remuneration package and a chance to evolve within an industry leading organization.



Skills:

Technical Support (Must Have)
24/7 (Must Have)
Lotus Notes (Must Have)
Active Directory (Must Have)
VPN (Must Have)
Windows XP (Must Have)
Bilingual (English/French) (Nice to Have)

To apply: http://www.sapphireca.com/search/job_order_details.aspx?jobid=127339