quarta-feira, 15 de outubro de 2014

Bilingual Customer Service Agent: Brazilian Portuguese and English

Innovative Vision Marketing Inc. - North York, ON
Anticipated Start Date: Immediately
Bilingual Customer Service Agent: Brazilian Portuguese and English
Education: Completion of high school, Completion of college/CEGEP/vocational or technical training
Bilingual Requirements: Fluent in Brazilian Portugese and English – Written and Verbal
Business Equipment and Computer Applications: Windows Environment, Electronic Email, Web Browser, E-schedules, Various Campaign Specific Applications
Area of Specialization: Customer Service, Technical Support
Specific Skills:
  • Fluent in oral and written Brazilian Portuguese and English
  • Previous customer service or technical support experience
  • Quality oriented
  • Committed, ambitious, energetic & enthusiastic
  • Technologically inclined
  • Strong multitasking skills
  • Strong decision making skills
  • Ability to diffuse irate customers with a customer first mentality
  • Enjoys working in a fast paced environment
Work Conditions and Physical Capabilities: Fast-paced environment, Work under pressure, Attention to detail.
Essential Skills: Fluent in Brazilian Portuguese English, Reading text, Document use, Numeracy, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Significant use of memory, Finding information, Computer use, Continuous learning. Flexible to work in a 24/7 rotating call center environment.
JOIN OUR TEAM AND APPLY AT JOBS AT INNOVATIVEVISION.CA OR CALL 416.321.8189, EXTENSION 1607

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Please review all application instructions before applying.

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