Help Desk Support Agents Needed! (Downtown Montreal)

Job Description: Provides basic troubleshooting assistance and ticket resolution for personal computer users.
Needs to have: Formal training in IT and IT support, great customer service skills, great communication skills in English (french, spanish, portuguese an asset), previous work experience in Canada, previous experience with ticketing systems, previous experience with Lotus Notes and VPN.

Please email you most updated resume to the email address provided ensuring that the experience asked for in the description is clearly visible. Include your availability also please (immediate if you are not working...weeks notice required if you are currently working).

Reply to: mike_pitre@eagleonline.com