INTAKE WORKER (Contract)

St. Christopher House, a multi-service neighbourhood centre serving west-central Toronto, is seeking a Portuguese speaking individual for its Client and Family Services Program. The
program provides counseling, information and referral to adults 55
years and up, their caregivers and for persons with disabilities to
meet their social, emotional and financial needs.



The Intake Worker position assesses client/caregiver needs in the
community, appropriately linking and referring clients to suitable
resources. The Intake Worker provides ongoing monitoring to client/caregiver until discharged or case is reassigned.



As a member of the program team you will be required to:



Responsibilities:



- Conduct intake for all the programs of the Older Adult Centre

- Monitor flow of client through the agency’s and community’s service delivery system (from intake to discharge)

- Interview clients individually, in families, or in groups, to assess their
situation and determine the types of services required

- Facilitate problem solving, care planning and advocating for clients and their
families by connecting them with community resources and/or making
appropriate referrals to agencies.

- Provide interpretation of documentation and other correspondence, resource counseling and completion of various forms.

- Attend regular staff and unit meetings

- Maintain case records and statistics, filing

- Perform any other duties as required



Qualifications:



- Degree in social work (BSW) or Social Service Worker Diploma or equivalent education and training

- Eligibility to the Ontario College of Social Workers and Social Service Workers a requirement (or working

towards eligibility)

- Good comprehension of verbal and written Portuguese

- Extensive knowledge of senior’s issues and services

- Demonstrate skill in client assessment, crisis management

- Excellent English verbal and written skills

- Experience in working with diverse ethnic groups

- Strong interpersonal and communication skills

- Computer literacy required, with database and word processing software

- Flexibility to work evenings and weekends





Status: Full Time (Contract for 1 Year)

Start Date: May 17, 2010

Unit: Older Adult Centre

Supervisor: Coordinator of Client and Family Services

Salary: $39,799.06

Hours: 35 hours per week