Technology Team Leader, QA

COMPANY OVERVIEW
Disney Interactive Media Group (DIMG) is a segment of The Walt Disney Company (NYSE: DIS) responsible for the creation and delivery of Disney branded interactive entertainment and informational content across multiple platforms including online, mobile and video game consoles around the globe. DIMG core businesses include Disney Interactive Studios, which self publishes and distributes a broad portfolio of multi-platform video games, mobile games and interactive entertainment worldwide; and Disney Online, which produces the No. 1 Community-Family & Parenting Web site and an industry-leading suite of online virtual worlds for kids and families.

JOB DESCRIPTION
Organize Quality Assurance (QA) tasks and priorities for the QA testers for all virtual world features, tools and web functionality in order to ensure a safe, consistent and positive experience for the audience online across all cultures globally.

RESPONSIBILITIES
• Oversee and schedule QA testing workflow and prioritizing tasks, reporting regular team progress updates to QA Manager and all appropriate internal stakeholders.
• Support team members in their daily tasks; communicate priorities as set out by the Manager and Production schedule.
• Review all bug submissions and liaisons with Production and Programming teams to expedite fixes.
• Document and standardize QA process, methodologies and reporting, ensuring they are followed by the QA test teams globally.
• Develop, implement and maintain comprehensive test plans and wiki updates to ensure quality standards and processes within the organization, locally and internationally.
• Work with Production and Technology teams on understanding of the feature scope and development schedule.
• Provide and coordinate QA training and mentoring for team members (will include initial training of new hires locally and globally QA).
• Maintain long term forecasts of projects with resource availability as a focus.
• Creating and maintain weekly Risk Registers on any changing timelines or scope that could have an impact on the QA schedule.

REQUIREMENTS
• Post-Secondary Certificate or Degree in Computer Science or equivalent.
• Project Management Certificate or equivalent experience preferred.
• 5+ years leadership or management experience in a QA and/or Technology department.
• 5+ years QA experience with a focus on game products.
• 3+ years of web content and application QA experience preferred.
• Experience with localization testing strategies for complex languages.
• Experience with testing mass user website/games including smoke, integration stress, performance/load testing using custom scripts and some automated tools.
• Formal training and experience with QA tool, processes and methodologies.

SPECIFIC SKILLS
• Passion for QA, online gaming and children.
• Strong supervisory skills.
• Strong conflict resolution skills.
• Able to work independently and take initiative.
• Creative and resourceful when it comes to problem solving, devising creative ways of testing effectively, improving team processes and efficiency.
• Excellent knowledge of Web technologies.
• Knowledge of online games and an interest in Massively Multi-Player Games.
• In depth knowledge of production and technical development project lifecycles.
• Able to multitask and prioritize heavy workload under pressure.
• Able to retain and manage detailed project information.
• Understands how to work with remotely located teams.
• Able to define or redefine processes if existing processes are inefficient or need to be created.
• High attention to detail.
• Collaborative and positive working style.
• Proven knowledge of executing and reporting on multiple projects within a tight timeline.
• Understanding of Website production.
• Able to manage relationships with internal stakeholders, including Creative, Production and Technology Management and developers.
• Able to respond to project demands with creativity and enthusiasm.
• Able to clearly articulate suggestions and ideas in both written and verbal form.
• Able to collaborate, build and organize teams; assigning and monitoring tasks.

ADDITIONAL INFORMATION
Relocation will be provided.

Req ID 227394
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STUDIO OVERVIEW
Club Penguin ( www.clubpenguin.com ), a division of Disney Online, provides one of the largest and fastest-growing virtual worlds for children. Club Penguin works to maintain a fun and safe online entertainment experience by using filtering technology and live moderators. The virtual world of Club Penguin contains no third-party advertising and is free to use and enjoy, however a subscription membership provides access to additional features that enhance the play experience. Club Penguin is headquartered in Kelowna, British Columbia, Canada, and can be played in English, Portuguese, French and Spanish.

Maiores informações: https://disney.recruitmax.com/main/careerportal/Job_Profile.cfm?szOrderID=227394