Analytics & Insights Analyst - International

Date: Mar 12, 2015

Location: Calgary, AB, Canada

About Us

LoyaltyOne is a subsidiary of Alliance Data Services headquartered in Dallas, Texas. LoyaltyOne works with more than 100 of North America's leading brands in the retail, financial services, grocery, petroleum retail, and travel and hospitality industries to profitably change customer behavior. Through a team of businesses, including Precima and the AIR MILES Reward Program, each specialize in a loyalty discipline. LoyaltyOne designs, delivers and manages a suite of loyalty marketing services focused on consumer data, customer-centric retail strategies, direct-to-consumer marketing, loyalty consulting and more.

Furthermore, for the last 6 consecutive years, LoyaltyOne was recognized by Hewitt Associates as one of the 50 Best Employers in Canada, demonstrating LoyaltyOne's continued commitment to providing a great work experience for its associates and a great service experience for its clients.

About the Opportunity

Reporting to the Manager, Analytics & Insights (LoyaltyOne), the Analyst is a key member of the International team, responsible for generating insights and recommendations for the Dotz Coalition Program in Brazil.  The A&I Analyst develops best practices of world class coalition analytics, including but not limited to: program measurement, campaign measurement, customer segmentation, predictive modeling.

In addition to supporting Dotz, this role has an opportunity to learn from and contribute to the Client Services team in the AIR MILES Reward Program. Through the application and execution of consumer data and analytics within a retail industry context, the analyst builds crucial expertise and identifies concrete value within the Canadian marketplace.  The person may then be able to identify best practices that can be shared across the rest of the coalition with possible extensions to the Dotz Program.

The Analyst will work with the Manager to execute the annual analytics plan which was collaboratively defined by Dotz and LoyaltyOne senior leadership.  As a team, they will support LoyaltyOne and Dotz stakeholders across Analytics, Marketing, Rewards, Client Services and other areas.

This position is located in Calgary, Alberta.

Responsibilities

· Create insights and case studies to be shared with relevant LoyaltyOne and Dotz stakeholders

· In support of above, prepare data, develop queries, generate reports and present findings

· Complete analyses and projects of varying complexity

· Respond to and properly address ad-hoc requests

· Develop analytical methods (from BI reporting to advanced modeling) in support of retail business objectives

· Source best practices for various analytics by creating new content and updating existing materials

· Collaborate with AIR MILES Reward Program Analytics team to ensure savvy on accepted methods

· Participate in AMRP projects to meet business needs and further develop analytics skillset

· Attend weekly status meetings as required

Qualifications

· Bachelor’s Degree in any of the following (or combination of): Statistics, Economics, Computer Science, Engineering, Applied Math, Math

· Fluent in English (required); Fluent in Brazilian Portuguese (preferred)

· At least 2 years of related work experience in analysis and insight delivery

· Technical Skills - experience with Excel, PowerPoint, SAS, SQL, R, relational databases, data warehouses, analytics systems (e.g. Microstrategy); strong analytical & data mining skills; intermediate predictive modeling/machine learning experience; experience with both qualitative and quantitative consumer research techniques

· Business Skills - intermediate understanding of retailing - merchandising and direct marketing (market research, experimental design); interpreting research, extracting insights, linking to strategies and communicating a compelling summary of findings and results; client communication and presentation

· General Skills – strong problem solving ability; strong oral and written communication skills with the ability to communicate data and findings to all audiences; ability to thrive in a matrix organization; enjoy working with different cultures; comfortable adapting to change

Location: Calgary, AB, Canada
Job: Client Services
Organization: LoyaltyOne
Schedule: Regular
Job Type: Full-time
Job Posting: 2015-03-12
Req ID: 0067492

To apply: http://jobs.alliancedata.com/job/Calgary-Analytics-&-Insights-Analyst-International-%28LMIA%29-Job-AB-T2G-0K3/253373000/?feedId=1743&utm_source=Indeed&utm_campaign=AllianceData_Indeed#