segunda-feira, 5 de julho de 2010

VIVCA - Personal Banking Advisor

National Bank Financial Group is an employer of choice, having ranked among the top 50 employers in Canada for five consecutive years.
With 17,000 employees, the Bank offers a stimulating and rewarding work environment based on skill, performance, cooperation and quality customer service.

The National Bank is currently looking for a Personal Banking Advisor for its branch located in Toronto, Ontario

Nature of contribution

Reporting to the Branch Manager, you will help develop business and ensure client loyalty by offering effective sales and customer service. You will personalize the sale and promotion of solutions for individuals. You will advise customers according to their financial requirements and if applicable, refer them to the appropriate financial advisor within the Bank and its subsidiaries. You will also develop profitable business within your market.

Main responsibilities

As a Personal Banking Advisor, you will identify business opportunities within your market, for all Bank products and services. You must make sure Standards of service and operational quality are applied. You will be called on to attain sales objectives. You will be responsible for the management and renewal of mortgage and investment schedules. You will be required to ensure customer loyalty and customer retention while satisfying all of the latter's financial requirements. You must be prepared to further your knowledge of the products and services the Bank offers and understand the benefits for customers. You will also ensure that administrative and security procedures are respected. One of your main challenges will be to establish a relationship based on confidence and ensure customer satisfaction by offering customized services.


•Completed bachelor's degree, relevant to the function and at least 6 months relevant work experience or any other relevant equivalence
•Be a Mutual Fund (MFSR) representative or to be obtained in the months following your hiring
•Sales and customer service experience (minimum 6 months)
•Interest in working with sales objectives
•Interpersonal skills
•Bilingualism English (spoken and written) and French, an asset
•Knowledge of Italien and/or Portuguese, an asset

Equal opportunity employment is an integral part of the Bank's values and commitments.
The Bank offers competitive incentive compensation, along with excellent benefits and continuing education programs.
Only candidates under consideration will be contacted.
In this document, the masculine gender designates both sexes with no discrimination intended, and is used only to facilitate reading.

To apply:

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