quarta-feira, 11 de agosto de 2010

Customer services representative - call centre (Portuguese Language + Tech Aptitude)

Salary: $11.50 to $15.00 Hourly for 37.5 hours per week, Medical Benefits, Dental Benefits, Life Insurance Benefits, Group Insurance Benefits, Vision Care Benefits

Anticipated Start Date: 2010/08/16

Location: Halifax, Nova Scotia (3 vacancies )

Skill Requirements:

Education: Completion of high school, Some college/CEGEP/vocational or technical training, Completion of college/CEGEP/vocational or technical training, Some university, Completion of university

Credentials (certificates, licences, memberships, courses, etc.): Not applicable

Experience: 1 year to less than 2 years

Languages: Speak English, Read English, Write English

Work Setting: Private sector, Business services

Business Equipment and Computer Applications: Mac OS, Windows, General office equipment, Electronic mail, Electronic scheduler, Word processing software, Spreadsheet software, Database software, Presentation software, Desktop publishing software, Internet browser

Specific Skills: Answer inquiries and provide information to customers, Receive and log complaints, Investigate complaints, Access and process information, Maintain records and statistics

Security and Safety: Criminal record check

Work Conditions and Physical Capabilities: Fast-paced environment, Work under pressure, Tight deadlines, Repetitive tasks, Manual dexterity, Attention to detail, Hand-eye co-ordination

Work Site Environment: Confined spaces, Noisy

Transportation/Travel Information: Public transportation is available

Work Location Information: Urban area

Other Languages: Portuguese

Essential Skills: Reading text, Document use, Numeracy, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learning

Other Information:If you have language ability, technical aptitude and want a chance to learn and excel in providing software and hardware support in a customer service environment, this might be a job you would love.

Employer: Blue Ocean Contact Centers

How to Apply:

Please apply for this job only in the manner specified by the employer. Failure to do so may result in your application not being properly considered for the position.

Contact Name: Please apply on line to www.blueocean.ca
Online: http://www.blueocean.ca
Business Profile: We are award-winning industry leader. As 2010 Sllver medalist of Outsourcer of the Americas, we provide solutions for great international companies.

Web Site: http://www.blueocean.ca

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