RuggedCom is a publicly listed company on the Toronto Stock Exchange (TSX:RCM) and a leader in the development of ruggedized communications networking solutions designed for mission critical applications in harsh environments. We are an innovative, rapidly growing company where you'll find an exciting, dynamic work environment and significant opportunity for personal growth (not to mention a very competitive benefits package!)
We are seeking a highly skilled individual to fill the position of Network Consultant in our Professional Services department. The position will be reporting directly to the Manger - Professional Services. The applicant is expected to demonstrate a combination of high technical and project management skills.
As the job demands high level of technical expertise, the individual will need to have solid networking background on the design, implementation and troubleshooting sides. The individual will assume responsibility for designing and implementing projects in addition to preparing training material and running training courses as needed.
Responsibilities:
The individual has to be able to demonstrate the ability to perform the following tasks:
Ø Provide post and pre sales support for RuggedCom products.
Ø Be a subject matter expert on all RuggedCom products
Ø Prepare and conduct technical presentations adapted for both post and pre sales
Ø Accommodate 50 - 60 % Travel schedule internationally worldwide. (average of one to two weeks trips)
Ø Develop preliminary and detailed Network Design for new projects
Ø Execute on designs including RuggedCom products and multivendor solutions
Ø Optimize an existing network and stage network changes as needed
Ø Provide feedback to management and marketing regarding products and features enhancements based on trends.
Ø Demonstrate very high fault analysis and troubleshooting skills
Ø Perform both project and customer management in different project phases with the ability to multitask
Ø Create technical design documentations
Ø Create technical reports and management reports
Ø Developing training course curriculums, build training material and perform training activities as needed
Ø Respond to RFI's, RFP's and tenders as assigned
Ø Analyze project requirements and be able to transform a requirement to a SOW and estimate the time needed to execute.
Ø Help develop service business opportunities
Requirements:
The individual must be able to demonstrate possessing the following skill:
Ø Strong Networking background with minimum 5 years of Networking experience
Ø Able to manage his own time and tasks with minimal or no supervision
Ø A self starter and able to drive tasks
Ø Solid switching, routing and network security background
Ø Well rounded technical expertise covering industry standard technologies and protocols including but not limited to xDSL, FR, SONET, SDH, ATM, Wi-Fi, WiMAX, Ethernet, TCP/IP, RSTP, MSTP, VLANs, RIP, OSPF, BGP, GRE, IPSEC
Ø Very high analytical skills
Ø Very strong project management and organizational skills
Ø Has successfully designed and implemented network projects of medium to large scale
Ø Expertise preparing training materials and conducting trainings
Ø Very strong interpersonal skills
Ø Very strong presentation skills
Ø Excellent command of English
Special consideration will be given to candidates with the following attributes:
Ø 8 years or more experience providing solutions and technical support/onsite field services
Ø Recent (last 2 years) Cisco or other networking certifications: CCNP, JCNP, CCIE highly desirable
Ø Experience with wireless systems specifically WiFi and WiMAX will be highly regarded
Ø Bilingual candidates with Spanish, Portuguese, German, Italian or Russian speaking skills will be highly considered
Ø Holding network security certifications is an added value
Ø Electrical utilities, industrial and/or transportation expertise will be considered a plus
If you would like to be considered for this opportunity, please forward your resume to careers@ruggedcom.com and reference job code 45PS10-02.
We thank all candidates for their interest; however only those selected for an interview will be contacted.
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