Analyst, Operations Job

Description Performs detailed review of Business Requirements (K245s), develop and executes test scripts. Create, tracks and monitors defects through resolution. Participates in walk throughs with the project teams. The incumbent will assist and actively participate in all phases of User Acceptance Testing across multiple system platforms and in the preparation of all testing related documentation . The incumbent will assist and perform the execution of User Acceptance Test, review test outputs and work closely with the Technical and Business project teams to ensure expected test results are consistent with detailed Business Requirements. Monitors project progress by tracking activity; resolving problems; publishing status reports; recommending actions; escalating appropriately.

American Express is an equal opportunity employer. Experience using HP Quality Center, or equivalent testing tool. Possess relevant QA or SA testing experience. Expert knowledge of the Business and what the user experience should look/feel like. Strong knowledge of the Business Services platforms or systems (e.g., Globestar, Desktop Plus, CTT, Interactive/MYCA, etc.). Proven self starter with strong problem solving and decision making skills. Strong software skills which include the Microsoft Office suite of products. Ability to assess different levels of risk and/or impacts to the business. Strong written and verbal communication skills. Ability to handle multiple tasks simultaneously while interfacing with all levels across multiple organizations. Demonstrated initiative and independence identifying business impacts and making recommendations for alternatives by utilizing their test knowledge and taking ownership and providing follow-up. Automated testing experience desirable

Other:
Requires a high level of flexibility to support project timelines Requires working on weekends to support project implementation / roll out as necessary

Blue box Leadership Competencies
Drives Results
Builds and Leverages Relationships:
Key: Works effectively both in a team environment and independently
Communicates Effectively:
Key: Verbally and in writing
Drives Innovation and Change:
Key: Problem solving
Demonstrates Personal Excellence
ALL Blue Box Leadership Competencies are important to the role. Those identified here are of particular significance.
Additional language skills are a plus (French, Spanish, Portuguese, Japanese, etc)

To apply: http://ca.indeed.com/rc/clk?jk=bb445765bbb8e80b&from=vj&grandfrom=ja&tk=16jo9oftm069g703