Various Technical Support Positions-Open House

Come to our open house on Monday March 8, 2010 between 2pm-7pm. We are located at 7100 Woodbine Ave Suite 113 Markham ON L3R 5J2. Please bring a copy of your resume.

Kelly Services is looking for Technical Support/Call Centre Analysts/ID Administrators for IBM's help desk in Markham supporting clients globally with any number of technical problems, including but not limited to operating systems, hardware, software, and connectivity

Fielding technical support calls for a variety of global commercial clients
Problem determination skills critical to success
Excellent communication skills in either English, French or Portuguese
Microsoft Outlook, Microsoft Office, Windows NT Workstation, Adobe Acrobat, Lotus Notes, and Windows XP are among some of the required shrink-wrap applications that the call centre supports
Ability to work in a high pressure environment
Outstanding customer service skills
Ability to troubleshoot a variety of technical issues
Post secondary education within the IT field an asset
Previous technical support experience within a call centre environment an asset
Must be available for a 24/7 environment
A MINIMUM OF ONE YEAR TECHNICAL SUPPORT EXPERIENCE PREFERRED
Pay rate- Technical Support English- $14.26/ hour + 4% vacation pay French/Portuguese- $18/hr + 4% vacation pay, ID Admin- $14.95/hr + 4% vacation pay
Prompt weekly pay via direct deposit

Reply to: job-vasjx-1630071675@craigslist.org