Community Interviewer/Surveyor

Unison Health and Community Services is formed by the voluntary merger of New Heights Community Health Centres and York Community Services. Unison’s mission - working together to deliver accessible and high quality health and community services that are integrated, respond to needs, build on strengths and inspire change.

We are currently seeking part-time Interviewers to help conduct annual client satisfaction surveys at our main sites. Orientation and training will be provided as part of the paid contract work.

The contract will begin the week of May 24th and end on June 17th 2011. You must be available to work approximately 20 hours per week, Monday to Friday, including flexible day and/or evening shifts. Rate of pay is $12/hour. You would work mainly at our Lawrence Heights, Keele-Rogers and Jane-Trethewey locations.

The responsibilities of the Interviewers will be as follows:
· Approach clients and invite them to participate in the client satisfaction survey;
· Speak to groups and invite group members to participate in the client satisfaction survey;
· Meet with and help clients to complete the client satisfaction survey, both one-on-one and in groups;
· Assist clients to submit completed surveys through a self-addressed stamped envelope;
· Data entry in SurveyMonkey

Qualifications:
· Excellent interpersonal skills;
· Strong verbal and written communication skills;
· Demonstrated ability to take initiative and work independently;
· Good organizational skills and attention to detail;
· Sensitivity to persons of different educational, economic, cultural, racial and other backgrounds;
· Good computer skills
· Second language (in particular, Somali, Vietnamese, Portuguese, Spanish, Italian, Tagalog or Russian) an asset.

Note: This position requires a strong commitment to act in accordance with Unison’s Privacy and Client Rights policies. It also requires commitment to ethical community based research practices.

Please be aware that current Unison clients are not eligible for this position.

Please apply by our closing date, May 12th 2011 at 5 p.m., submitting a short cover letter and a resume, by e-mail or fax to the attention of:

Community Animator Hiring Committee
Unison Health and Community Services
12 Flemington Road
Toronto ON M6A 2N4
hirings@unisonhcs.org