Position Opening
Date: July 23, 2010
Title: Project Analyst: Inside Sales
Type: Permanent, Full-time
Level: Staff
Main functions: Outbound Calling, Interviewing
Industry Sector: Internet/IT
About Technology Evaluation Centers
For over 15 years, Technology Evaluation Centers (TEC) has been the leading online resource global decision-makers trust to help them evaluate, compare and select enterprise application systems. We provide the analyst research, industry information and offer a best practice methodology to significantly reduce the risk of failed IT spend—and rapidly enable better decisions for implementation success.
http://www.technologyevaluation.com
Job Description:
In this role you will effectively contact prospects to analyze and verify if they have potential projects in a timely and efficient manner by:
- Contacting prospects to determine if they have an upcoming software project
- Engaging through discussion the prospect in order to garner information about their business and project.
- Accurately documenting and confirming information for each case.
- Educating the prospect on value-add services and TEC Services.
- Building professional relationships with prospects and internal teams.
Required Skills & Abilities:
- A solid understanding of the enterprise software industry.
- Job experience: 1 to 2 years of previous experience in an office environment.
- Bachelors Degree.
- Technical aptitude with a comfort level utilizing multiple web based applications.
- Excellent communications skills, written and spoken.
- Dedication to customer service and team player.
- Able to work within a rotating shift call center environment.
Salary:
- $30,000+ Based on experience. This position has an annual quota.
Languages:
- English, French and ideally one of: Arabic, Italian, German, Portuguese, Polish, Spanish Chinese – Mandarin/Cantonese
Our team is essential to the success of TEC. If you are a team player who enjoys working on exciting projects, we offer a competitive benefits package and an easily accessible workplace, close to the metro station.
If you are interested in this position, please email your resume to jobs@technologyevaluation.com and refer to: Job Reference: Project Analyst: Inside Sales
*******************************************************************************
We thank all applicants for applying; however, only those candidates selected for an interview will contacted. At TEC, we are committed to diversity and equitable access to employment opportunities based on ability.
terça-feira, 27 de julho de 2010
HSBCnet Support Officer
Job Description
Be a jetsetter without leaving your chair by acing as our first-level HSBCnet expert for customers in Canada, the US, Mexico, Bermuda, Panama, Brazil, Argentina, Chile, Paraguay, Uruguay, Peru, Columbia, El Salvador, Honduras, Costa Rica… the list goes on. HSBCnet, our answer to seamless, single-platform online banking, is an innovative concept designed to answer clients’ online business needs quickly, securely and from anywhere in the world. And you get to champion this service by answering customer support calls, providing them with the training they’ll need, and assisting with user testing for existing and new systems. Of course you’re an enthusiastic and motivated team player who’s excited by new technologies and positive client feedback – someone who’ll establish a great rapport with colleagues in this progressive and rewarding challenge.
Qualifications and Requirements:
•Experience with web-based technologies.
•Superior interpersonal skills.
•Excellent written and verbal communication skills.
•Exceptional customer focus.
•Time management and prioritization skills.
•Ability to analyze, summarize and communicate complicated issues and provide action recommendations at any level of the escalation chain.
•Fluency in spoken/written Portuguese and English.
•Technical aptitude combined with global corporate banking experience, along with technical help desk experience, will be considered assets.
•Must be able to be in the office by 5am.
If you are seeking a challenging and promising career, HSBC has a world of professional opportunities for you to explore. We offer a competitive Total Rewards Package, including incentive pay, plus reduced rates for loans and mortgages. We make a point of rewarding performance, supporting professional development and providing Work Life Solutions.
How to Apply:
To apply please click the “Apply for this job” link.
At HSBC, we value diversity in our workforce, and encourage all qualified candidates to apply. We appreciate all responses and advise that only those candidates selected for an interview will be contacted.
To apply: https://cahsbc.myvurv.com/MAIN/careerportal/Job_Profile.cfm?szOrderID=8075&szReturnToSearch=1&szWordsToHighlight=
Be a jetsetter without leaving your chair by acing as our first-level HSBCnet expert for customers in Canada, the US, Mexico, Bermuda, Panama, Brazil, Argentina, Chile, Paraguay, Uruguay, Peru, Columbia, El Salvador, Honduras, Costa Rica… the list goes on. HSBCnet, our answer to seamless, single-platform online banking, is an innovative concept designed to answer clients’ online business needs quickly, securely and from anywhere in the world. And you get to champion this service by answering customer support calls, providing them with the training they’ll need, and assisting with user testing for existing and new systems. Of course you’re an enthusiastic and motivated team player who’s excited by new technologies and positive client feedback – someone who’ll establish a great rapport with colleagues in this progressive and rewarding challenge.
Qualifications and Requirements:
•Experience with web-based technologies.
•Superior interpersonal skills.
•Excellent written and verbal communication skills.
•Exceptional customer focus.
•Time management and prioritization skills.
•Ability to analyze, summarize and communicate complicated issues and provide action recommendations at any level of the escalation chain.
•Fluency in spoken/written Portuguese and English.
•Technical aptitude combined with global corporate banking experience, along with technical help desk experience, will be considered assets.
•Must be able to be in the office by 5am.
If you are seeking a challenging and promising career, HSBC has a world of professional opportunities for you to explore. We offer a competitive Total Rewards Package, including incentive pay, plus reduced rates for loans and mortgages. We make a point of rewarding performance, supporting professional development and providing Work Life Solutions.
How to Apply:
To apply please click the “Apply for this job” link.
At HSBC, we value diversity in our workforce, and encourage all qualified candidates to apply. We appreciate all responses and advise that only those candidates selected for an interview will be contacted.
To apply: https://cahsbc.myvurv.com/MAIN/careerportal/Job_Profile.cfm?szOrderID=8075&szReturnToSearch=1&szWordsToHighlight=
Certified dental assistant (FOR PRIVATE PRACTICES)
Terms of Employment: Permanent, Part Time, Weekend, Day
Salary: $15.00 to $20.00 Hourly for 40 hours per week, Other Benefits, Dental Benefits
Anticipated Start Date: As soon as possible
Location: Toronto, Ontario (3 vacancies )
Skill Requirements:
Education: Some college/CEGEP/vocational or technical training
Credentials (certificates, licences, memberships, courses, etc.): Membership in the Canadian Dental Assistants Association
Experience: Experience an asset
Languages: Speak English, Read English, Write English
Work Setting: General dental practice, Specialty dental practice
Area of Specialization: Radiography
Specific Skills: Prepare patients for dental examinations, Prepare filling materials, Sterilize and maintain instruments, Advise patients on oral hygiene, Clean and polish teeth, Develop X-rays, Record information on patient care, Invoice patients for dental services
Security and Safety: Basic security clearance, Confidential security clearance
Work Conditions and Physical Capabilities: Fast-paced environment, Work under pressure, Repetitive tasks, Physically demanding, Manual dexterity, Attention to detail, Ability to distinguish between colours, Sitting, Combination of sitting, standing, walking, Standing for extended periods
Other Languages: Italian, Polish, Portuguese
Essential Skills: Reading text, Document use, Numeracy, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learning
Employer: NHI Nursing & Homemakers Inc.
How to Apply:
Please apply for this job only in the manner specified by the employer. Failure to do so may result in your application not being properly considered for the position.
By Mail:
2 Bloor Street West, suite 700Toronto, OntarioM4W 3E2
In Person between 9:00 and 17:00:
2347 Kennedy Rd., suite 204
Toronto, Ontario
M1T 3T8
By Phone: between 9:00 and 17:00: (416) 754-0700
By Fax: (416) 754-4014
By E-mail: admin@nhihealthcare.com
Online: http://www.nhihealthcare.com
Salary: $15.00 to $20.00 Hourly for 40 hours per week, Other Benefits, Dental Benefits
Anticipated Start Date: As soon as possible
Location: Toronto, Ontario (3 vacancies )
Skill Requirements:
Education: Some college/CEGEP/vocational or technical training
Credentials (certificates, licences, memberships, courses, etc.): Membership in the Canadian Dental Assistants Association
Experience: Experience an asset
Languages: Speak English, Read English, Write English
Work Setting: General dental practice, Specialty dental practice
Area of Specialization: Radiography
Specific Skills: Prepare patients for dental examinations, Prepare filling materials, Sterilize and maintain instruments, Advise patients on oral hygiene, Clean and polish teeth, Develop X-rays, Record information on patient care, Invoice patients for dental services
Security and Safety: Basic security clearance, Confidential security clearance
Work Conditions and Physical Capabilities: Fast-paced environment, Work under pressure, Repetitive tasks, Physically demanding, Manual dexterity, Attention to detail, Ability to distinguish between colours, Sitting, Combination of sitting, standing, walking, Standing for extended periods
Other Languages: Italian, Polish, Portuguese
Essential Skills: Reading text, Document use, Numeracy, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learning
Employer: NHI Nursing & Homemakers Inc.
How to Apply:
Please apply for this job only in the manner specified by the employer. Failure to do so may result in your application not being properly considered for the position.
By Mail:
2 Bloor Street West, suite 700Toronto, OntarioM4W 3E2
In Person between 9:00 and 17:00:
2347 Kennedy Rd., suite 204
Toronto, Ontario
M1T 3T8
By Phone: between 9:00 and 17:00: (416) 754-0700
By Fax: (416) 754-4014
By E-mail: admin@nhihealthcare.com
Online: http://www.nhihealthcare.com
Associate - Equities Team, Markets Division
Ref R00191
Location London, Canary Wharf - Canada Square
Directorate Risk
Job Family Regulatory
Division Markets & Capital Markets Sector
Background
The Market Infrastructure and Policy Department is one of three departments which make up the Markets Division. The principle aims of the department are: to identify issues and risks that may affect the fair, efficient and orderly functioning of markets; to deliver effective supervision of market infrastructure providers; and provide policy support on primary and secondary market issues.
The Equity Markets team is responsible for the supervision of the UK equity markets infrastructure, which is a central part of the FSA responsibilities. The exchanges for which the team is responsible include the London Stock Exchange and PLUS Markets as well as a number of investment firms that operate multilateral trading facilities (MTFs) including Chi-X, Turquoise, and BATS Europe. As well as its direct supervisory role, the team provides the equities expertise within the Markets Division, undertaking equity market surveillance and contributing an equities perspective to the development of policy.
A junior associate vacancy has arisen to work as part of the team, supporting the senior supervisor on the supervision of the Chi-X Europe, and participating in the NYSE Liffe supervisory college. The vacancy will offer an excellent opportunity to gain first hand supervisory experience, develop analytical and relationship management skills and knowledge of the operations, issues and developments relating to the equity market infrastructure in the UK. The successful candidate will have good communication and analytical skills, and have a genuine interest in UK securities markets.
What does this job involve ?
Contribute to the ongoing supervisory programme of Chi-X Europe including the preparation and production of reports and papers that support the work, assistance in risk assessment and mitigation programmes, as well as regulatory due diligence on new trading services and products that may have regulatory implications..
Contributing to the work of the Euronext College of Regulators in assessing initiatives that have cross-market implications for the continental Euronext markets and LIFFE. This would involve working collaboratively with the Dutch, French, Portuguese and Belgian regulators to ensure a harmonised response to proposals, whilst taking into account London's position as a financial centre.
Developing and maintaining constructive relationships with the supervised institutions' regulatory and business personnel, and liaising with other FSA departments (such as Policy, Legal and Market Conduct areas) where appropriate.
Provide analytical support to the senior supervisors and contribute to discrete supervisory projects.
Obtaining a good understanding of regulatory and structural issues impacting the securities exchanges and equity markets together with knowledge of the relevant supervisory sourcebook
Undertaking project work and participation in working groups, including cross FSA as appropriate.
Which Essential & Desirable skills are required?
Essential
Drive, enthusiasm and self-motivation
Decision Making: an ability to make timely decisions based on the relevant analysis of the situation and to provide solutions.
Analysis: be able to demonstrate strong analytical skills, with an ability to deal with involved complex issues and to bring logical and reasoned thinking to address them.
Communicate effectively: strong communication skills including the ability to write, and to deliver feedback, clearly and confidently. The ability to adapt your style and approach to meet the needs of the audience.
Teamwork: Excellent team working skills which include a collaborative and participative style to constructively achieve results and deliver agreed outcomes.
Relationship Management: the ability to establish, develop and maintain relationships with all levels of stakeholders, both internal and external.
Be confident in challenging and communicating with management at regulated entities.
Good organisational and time management skills to deal with a high volume and varied portfolio.
Desirable
Project Management skills.
Good negotiation and influencing skills
An appreciation of how exchanges operate.
An understanding of the equity markets.
Experience in dealing with external third parties, such as regulated firms.
Experience in areas such as risk management, risk control and audit etc would be an advantage though not a necessity.
What will I get from the role ?
Contribute to a small friendly team supervising both traditional exchanges and new trading platforms during a time of significant change, including the demands increasing competition and implementation of new EU legislation
Contribute to a successful and lively team with a varied and interesting workload.
Working closely with other European regulators.
Develop significant knowledge of equities markets, market infrastructure, policy issues affecting these areas and build key supervisory skills.
Opportunity to work on institutions with a high profile both within the FSA and externally.
Liaise and participate in discussions on key issues within the FSA and at the exchanges.
Build analytical, relationship and team-working skills.
Exposure to market issues and practitioners.
Additional Website Text
In order to apply for this position you will need to answer the following question:
Why do you believe that you are suitable for this role? Please ensure that you specifically relate your answer to the ESSENTIAL criteria listed in the job advert, covering your relevant skills, technical knowledge and capabilities. (In no more than 300 words).
Further information on the position can be obtained from Jennifer Boneham, Manager, Equity Markets (+44 207 066 1128).
Salary Range: We are looking for someone to operate at the Associate level in the Regulatory job family (REG B) but would be willing to take someone with more junior experience (REG A), (with a view to them progressing to REG B in the future).
Closing Date: 30th July 2010
To applÿ: http://www.i-grasp.com/fsa01/tpl_fsa01.asp?newms=jj&id=33195
Location London, Canary Wharf - Canada Square
Directorate Risk
Job Family Regulatory
Division Markets & Capital Markets Sector
Background
The Market Infrastructure and Policy Department is one of three departments which make up the Markets Division. The principle aims of the department are: to identify issues and risks that may affect the fair, efficient and orderly functioning of markets; to deliver effective supervision of market infrastructure providers; and provide policy support on primary and secondary market issues.
The Equity Markets team is responsible for the supervision of the UK equity markets infrastructure, which is a central part of the FSA responsibilities. The exchanges for which the team is responsible include the London Stock Exchange and PLUS Markets as well as a number of investment firms that operate multilateral trading facilities (MTFs) including Chi-X, Turquoise, and BATS Europe. As well as its direct supervisory role, the team provides the equities expertise within the Markets Division, undertaking equity market surveillance and contributing an equities perspective to the development of policy.
A junior associate vacancy has arisen to work as part of the team, supporting the senior supervisor on the supervision of the Chi-X Europe, and participating in the NYSE Liffe supervisory college. The vacancy will offer an excellent opportunity to gain first hand supervisory experience, develop analytical and relationship management skills and knowledge of the operations, issues and developments relating to the equity market infrastructure in the UK. The successful candidate will have good communication and analytical skills, and have a genuine interest in UK securities markets.
What does this job involve ?
Contribute to the ongoing supervisory programme of Chi-X Europe including the preparation and production of reports and papers that support the work, assistance in risk assessment and mitigation programmes, as well as regulatory due diligence on new trading services and products that may have regulatory implications..
Contributing to the work of the Euronext College of Regulators in assessing initiatives that have cross-market implications for the continental Euronext markets and LIFFE. This would involve working collaboratively with the Dutch, French, Portuguese and Belgian regulators to ensure a harmonised response to proposals, whilst taking into account London's position as a financial centre.
Developing and maintaining constructive relationships with the supervised institutions' regulatory and business personnel, and liaising with other FSA departments (such as Policy, Legal and Market Conduct areas) where appropriate.
Provide analytical support to the senior supervisors and contribute to discrete supervisory projects.
Obtaining a good understanding of regulatory and structural issues impacting the securities exchanges and equity markets together with knowledge of the relevant supervisory sourcebook
Undertaking project work and participation in working groups, including cross FSA as appropriate.
Which Essential & Desirable skills are required?
Essential
Drive, enthusiasm and self-motivation
Decision Making: an ability to make timely decisions based on the relevant analysis of the situation and to provide solutions.
Analysis: be able to demonstrate strong analytical skills, with an ability to deal with involved complex issues and to bring logical and reasoned thinking to address them.
Communicate effectively: strong communication skills including the ability to write, and to deliver feedback, clearly and confidently. The ability to adapt your style and approach to meet the needs of the audience.
Teamwork: Excellent team working skills which include a collaborative and participative style to constructively achieve results and deliver agreed outcomes.
Relationship Management: the ability to establish, develop and maintain relationships with all levels of stakeholders, both internal and external.
Be confident in challenging and communicating with management at regulated entities.
Good organisational and time management skills to deal with a high volume and varied portfolio.
Desirable
Project Management skills.
Good negotiation and influencing skills
An appreciation of how exchanges operate.
An understanding of the equity markets.
Experience in dealing with external third parties, such as regulated firms.
Experience in areas such as risk management, risk control and audit etc would be an advantage though not a necessity.
What will I get from the role ?
Contribute to a small friendly team supervising both traditional exchanges and new trading platforms during a time of significant change, including the demands increasing competition and implementation of new EU legislation
Contribute to a successful and lively team with a varied and interesting workload.
Working closely with other European regulators.
Develop significant knowledge of equities markets, market infrastructure, policy issues affecting these areas and build key supervisory skills.
Opportunity to work on institutions with a high profile both within the FSA and externally.
Liaise and participate in discussions on key issues within the FSA and at the exchanges.
Build analytical, relationship and team-working skills.
Exposure to market issues and practitioners.
Additional Website Text
In order to apply for this position you will need to answer the following question:
Why do you believe that you are suitable for this role? Please ensure that you specifically relate your answer to the ESSENTIAL criteria listed in the job advert, covering your relevant skills, technical knowledge and capabilities. (In no more than 300 words).
Further information on the position can be obtained from Jennifer Boneham, Manager, Equity Markets (+44 207 066 1128).
Salary Range: We are looking for someone to operate at the Associate level in the Regulatory job family (REG B) but would be willing to take someone with more junior experience (REG A), (with a view to them progressing to REG B in the future).
Closing Date: 30th July 2010
To applÿ: http://www.i-grasp.com/fsa01/tpl_fsa01.asp?newms=jj&id=33195
CS Account Manager (Customer Services)
Client Services Account Manager (Customer Services)
Do you like to help, support and teach others? Are you patient and thorough in your explanations? Are you a tenacious problem and puzzle solver? If you can answer YES to any of these questions, then you are the right fit for our Client Services Team!
CS - Role & Responsibilities
•Participate in 24/7 rotation schedules (extra compensation, schedules planned in advance)
•Use system tables to control the setup of the client and the overall system flow
•Troubleshoot, document and refine internal processes
•Participate in quarterly system releases as part of virtual promotion teams
•Test daily system regression of our core system2x day; early and late day shifts
•Document and provide knowledge transfer
CS - Required Knowledge, Skills & Abilities
•Call centre experience and proven technical support experience is an asset
•Able to work an on-call rotation (evenings and weekends, carry pager)
•Willingness to learn, take on new responsibilities and develop a career at Givex
•Multi-tasker who can work to deadlines and perform problem resolution
•Excellent telephone communication skills and writing skills
•Experienced in MS Office products (Word, Excel, Outlook)
•Experienced at troubleshooting; analytical and problem solving skills
•Demonstrated technical aptitude
•Bilingualism an asset (French, Spanish, Portuguese)
To apply: http://www.jobg8.com/JobG8SearchFullView.aspx?aid=JOBG8&jbid=201&jid=2605163
Do you like to help, support and teach others? Are you patient and thorough in your explanations? Are you a tenacious problem and puzzle solver? If you can answer YES to any of these questions, then you are the right fit for our Client Services Team!
CS - Role & Responsibilities
•Participate in 24/7 rotation schedules (extra compensation, schedules planned in advance)
•Use system tables to control the setup of the client and the overall system flow
•Troubleshoot, document and refine internal processes
•Participate in quarterly system releases as part of virtual promotion teams
•Test daily system regression of our core system2x day; early and late day shifts
•Document and provide knowledge transfer
CS - Required Knowledge, Skills & Abilities
•Call centre experience and proven technical support experience is an asset
•Able to work an on-call rotation (evenings and weekends, carry pager)
•Willingness to learn, take on new responsibilities and develop a career at Givex
•Multi-tasker who can work to deadlines and perform problem resolution
•Excellent telephone communication skills and writing skills
•Experienced in MS Office products (Word, Excel, Outlook)
•Experienced at troubleshooting; analytical and problem solving skills
•Demonstrated technical aptitude
•Bilingualism an asset (French, Spanish, Portuguese)
To apply: http://www.jobg8.com/JobG8SearchFullView.aspx?aid=JOBG8&jbid=201&jid=2605163
Writer/Narrative Designer (web content) for Disney
COMPANY OVERVIEW
Disney Interactive Media Group (DIMG) is a segment of The Walt Disney Company (NYSE: DIS) responsible for the creation and delivery of Disney branded interactive entertainment and informational content across multiple platforms including online, mobile and video game consoles around the globe. DIMG core businesses include Disney Interactive Studios, which self publishes and distributes a broad portfolio of multi-platform video games, mobile games and interactive entertainment worldwide; and Disney Online, which produces the No. 1 Community-Family & Parenting Web site and an industry-leading suite of online virtual worlds for kids and families.
POSITION SUMMARY
This passionate, authentic communicator will work with a variety of creative team members across multiple disciplines to facilitate community-centric editorial content on the Club Penguin website. The Writer/Narrative Designer (Web Content) is responsible for planning, writing and coordinating copy and other assets as required. The majority of time will be spent building copy for the blog, weaving ideas, content and input from multiple sources into a compelling story.
RESPONSIBILITIES
• Incorporate information from a variety of sources and stakeholders to write/edit compelling content for the Club Penguin website. Coordinate/prepare images and other assets as required.
• Review, moderate and facilitate conversations on the website. Research trending topics and audience feedback in cooperation with Research team.
• Work with Editorial team to coordinate approvals and translations for all content.
• Organize, document and revise website communications strategy as required.
• Collaborate with other departments to ensure that all stakeholder communication requirements are considered. Overarching communications strategy is adapted accordingly.
• Communication via forums and blogs as required.
ADDITIONAL INFORMATION
Relocation will be provided.
HOW TO APPLY (**PLEASE READ!!!**)
*** To expedite the assessment of your application, please DO NOT submit via email. Please submit your application online at www.clubpenguin.com/jobs ***
Req ID 255500
View all Disney Interactive Media Group jobs at www.dimgcareers.com
STUDIO OVERVIEW
Club Penguin ( www.clubpenguin.com ), a division of Disney Online, provides one of the largest and fastest-growing virtual worlds for children. Club Penguin works to maintain a fun and safe online entertainment experience by using filtering technology and live moderators. The virtual world of Club Penguin contains no third-party advertising and is free to use and enjoy, however a subscription membership provides access to additional features that enhance the play experience. Club Penguin is headquartered in Kelowna, British Columbia, Canada, and can be played in English, Portuguese, French and Spanish.
REQUIREMENTS:
QUALIFICATIONS
• BA Fine Arts, Communications, Journalism or equivalent experience.
• 2+ years experience writing for a web audience.
• Experience keeping an interactive blog preferred.
• Intermediate Microsoft Office experience required.
• Experience with web applications (wikis, blogs, forums) an asset.
• Fluent in English.
SPECIFIC SKILLS REQUIRED
• Proven ability to produce high-caliber content for a web audience.
• Passionate about communicating to children: skilled written and verbal communicator.
• Self-motivated and able to work with minimal supervision.
• Collaborative approach to creativity.
• Proven creative writing ability and critical thinking skills.
• Able to distill complex ideas into simplistic, child-friendly communication.
• Creative problem-solver.
• Comfortable with new technology.
To apply: http://www.creativeheads.net/jobdetails.aspx?jobid=9141
Disney Interactive Media Group (DIMG) is a segment of The Walt Disney Company (NYSE: DIS) responsible for the creation and delivery of Disney branded interactive entertainment and informational content across multiple platforms including online, mobile and video game consoles around the globe. DIMG core businesses include Disney Interactive Studios, which self publishes and distributes a broad portfolio of multi-platform video games, mobile games and interactive entertainment worldwide; and Disney Online, which produces the No. 1 Community-Family & Parenting Web site and an industry-leading suite of online virtual worlds for kids and families.
POSITION SUMMARY
This passionate, authentic communicator will work with a variety of creative team members across multiple disciplines to facilitate community-centric editorial content on the Club Penguin website. The Writer/Narrative Designer (Web Content) is responsible for planning, writing and coordinating copy and other assets as required. The majority of time will be spent building copy for the blog, weaving ideas, content and input from multiple sources into a compelling story.
RESPONSIBILITIES
• Incorporate information from a variety of sources and stakeholders to write/edit compelling content for the Club Penguin website. Coordinate/prepare images and other assets as required.
• Review, moderate and facilitate conversations on the website. Research trending topics and audience feedback in cooperation with Research team.
• Work with Editorial team to coordinate approvals and translations for all content.
• Organize, document and revise website communications strategy as required.
• Collaborate with other departments to ensure that all stakeholder communication requirements are considered. Overarching communications strategy is adapted accordingly.
• Communication via forums and blogs as required.
ADDITIONAL INFORMATION
Relocation will be provided.
HOW TO APPLY (**PLEASE READ!!!**)
*** To expedite the assessment of your application, please DO NOT submit via email. Please submit your application online at www.clubpenguin.com/jobs ***
Req ID 255500
View all Disney Interactive Media Group jobs at www.dimgcareers.com
STUDIO OVERVIEW
Club Penguin ( www.clubpenguin.com ), a division of Disney Online, provides one of the largest and fastest-growing virtual worlds for children. Club Penguin works to maintain a fun and safe online entertainment experience by using filtering technology and live moderators. The virtual world of Club Penguin contains no third-party advertising and is free to use and enjoy, however a subscription membership provides access to additional features that enhance the play experience. Club Penguin is headquartered in Kelowna, British Columbia, Canada, and can be played in English, Portuguese, French and Spanish.
REQUIREMENTS:
QUALIFICATIONS
• BA Fine Arts, Communications, Journalism or equivalent experience.
• 2+ years experience writing for a web audience.
• Experience keeping an interactive blog preferred.
• Intermediate Microsoft Office experience required.
• Experience with web applications (wikis, blogs, forums) an asset.
• Fluent in English.
SPECIFIC SKILLS REQUIRED
• Proven ability to produce high-caliber content for a web audience.
• Passionate about communicating to children: skilled written and verbal communicator.
• Self-motivated and able to work with minimal supervision.
• Collaborative approach to creativity.
• Proven creative writing ability and critical thinking skills.
• Able to distill complex ideas into simplistic, child-friendly communication.
• Creative problem-solver.
• Comfortable with new technology.
To apply: http://www.creativeheads.net/jobdetails.aspx?jobid=9141
Manager, Customer Service
Description
National Bank Financial Group is an employer of choice, having ranked among the top 50 employers in Canada for five consecutive years.
With 17,000 employees, the Bank offers a stimulating and rewarding work environment based on skill, performance, cooperation and quality customer service.
The National Bank is currently looking for a Manager - Customer Service for its Sales and Personal Banking sector located in Toronto.
*** The incumbent of this function must be available to work on Fridays until 8:00pm and on Saturdays from 8:30am to 3:00pm.
*** Please note that the work schedule may vary according to operational needs.
Nature of contribution
Reporting to the Branch Manager, you will help develop business and ensure client loyalty by offering efficient service. You will mobilize a team of representatives to ensure quality service. You will support a team of Financial Services Managers in the achievement of their objectives. You will also ensure optimal communication between the branch and various Bank units. In addition, you will contribute to the overall profitability of the branch.
Main responsibilities
As a Manager - Customer Service, you will ensure that clients are greeted politely and receive courteous, personalized and efficient service. You will set sales referral objectives and transactional products objectives, monitor them and ensure their allocation. You will support a team of representatives in the achievement of their objectives, guide them and advise them with regard to their work methods and sales techniques. You will be responsible for enforcing the application of customer service standards and for managing complaints. You will also ensure the sound management of a team of representatives, create a stimulating work environment, identify training needs and support the development of these resources.
You will also lead the team of representatives in identifying customers' financial requirements, in addition to making sure the team promotes Bank products and services and referring customers to the appropriate individuals. You will ensure that security standards are respected and the procedure in effect is applied. You will also ensure that the operational activities of the branch are carried out in an efficient manner.
In addition, you will produce an improvement plan with regard to the quality of the labour pool. Lastly, you will make sure that the budgets under your control are respected.
Qualifications
•Completed Bachelor's degree in a related field and one year of relevant experience
•Experience in personnel management, an asset
•Sales experience, an asset
•Knowledge of financial products and services, an asset
•Portuguese and Italian (spoken and written), an asset
Equal opportunity employment is an integral part of the Bank's values and commitments.
The Bank offers competitive incentive compensation, along with excellent benefits and continuing education programs.
Only candidates under consideration will be contacted.
In this document, the masculine gender designates both sexes with no discrimination intended, and is used only to facilitate reading.
To apply: https://banquenationaleducanada.taleo.net/careersection/e8k61cf/jobdetail.ftl?lang=en&job=434620
National Bank Financial Group is an employer of choice, having ranked among the top 50 employers in Canada for five consecutive years.
With 17,000 employees, the Bank offers a stimulating and rewarding work environment based on skill, performance, cooperation and quality customer service.
The National Bank is currently looking for a Manager - Customer Service for its Sales and Personal Banking sector located in Toronto.
*** The incumbent of this function must be available to work on Fridays until 8:00pm and on Saturdays from 8:30am to 3:00pm.
*** Please note that the work schedule may vary according to operational needs.
Nature of contribution
Reporting to the Branch Manager, you will help develop business and ensure client loyalty by offering efficient service. You will mobilize a team of representatives to ensure quality service. You will support a team of Financial Services Managers in the achievement of their objectives. You will also ensure optimal communication between the branch and various Bank units. In addition, you will contribute to the overall profitability of the branch.
Main responsibilities
As a Manager - Customer Service, you will ensure that clients are greeted politely and receive courteous, personalized and efficient service. You will set sales referral objectives and transactional products objectives, monitor them and ensure their allocation. You will support a team of representatives in the achievement of their objectives, guide them and advise them with regard to their work methods and sales techniques. You will be responsible for enforcing the application of customer service standards and for managing complaints. You will also ensure the sound management of a team of representatives, create a stimulating work environment, identify training needs and support the development of these resources.
You will also lead the team of representatives in identifying customers' financial requirements, in addition to making sure the team promotes Bank products and services and referring customers to the appropriate individuals. You will ensure that security standards are respected and the procedure in effect is applied. You will also ensure that the operational activities of the branch are carried out in an efficient manner.
In addition, you will produce an improvement plan with regard to the quality of the labour pool. Lastly, you will make sure that the budgets under your control are respected.
Qualifications
•Completed Bachelor's degree in a related field and one year of relevant experience
•Experience in personnel management, an asset
•Sales experience, an asset
•Knowledge of financial products and services, an asset
•Portuguese and Italian (spoken and written), an asset
Equal opportunity employment is an integral part of the Bank's values and commitments.
The Bank offers competitive incentive compensation, along with excellent benefits and continuing education programs.
Only candidates under consideration will be contacted.
In this document, the masculine gender designates both sexes with no discrimination intended, and is used only to facilitate reading.
To apply: https://banquenationaleducanada.taleo.net/careersection/e8k61cf/jobdetail.ftl?lang=en&job=434620
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