terça-feira, 24 de agosto de 2010

Analyst, Premier Support focusing on Domino Server and Lotus Notes support

Research In Motion Limited® (RIM)® is a world leader in the mobile communications market and has a history of developing breakthrough wireless solutions. RIM's portfolio of award-winning products, services and embedded technologies is used by thousands of organizations around the world and includes the BlackBerry® wireless platform, the RIM Wireless Handheld™ product line, software development tools and software/hardware licensing agreements. RIM is seeking driven individuals who can take our wireless data products to the next level in the global wireless market. Are you ready to make a difference in the world of mobile communications with RIM?

POSITION SUMMARY

As a part of the BlackBerry Direct Advanced Response Team (DART) of Research in Motion's Premier Support group you would be responsible for providing end-to-end support as an escalation point to our Fortune 500 type customers Blackberry environments. Globally you would be highly visible as a Subject Matter Expert while building relationships with the top-end users. This support is provided in person, over the phone as well as through email and web-chat.

We are a collaborative team of self-driven individuals, who thrive on working in a fast paced environment, constantly organizing priorities and setting goals to deliver on expectations of our Premier Enterprise customers. We are the unquestioned experts in our field of supporting the BlackBerry solution, often sought out to assist with creation and delivery of training, speaking at conferences and working with development/product management to continually improve the BlackBerry product.

The team supports the BlackBerry Solution within a cue setting 50% of the time, and then spends 50% of its time researching, troubleshooting and delving into the hard issues that make Blackberry one of the best products on the market.

This team promotes excellence at the highest standard and provides some travel opportunities to meet customers and/or troubleshoot complex issues onsite.

Reporting to the Team Lead of Premier Support, you will troubleshoot the highly complex and mission critical issues of our largest enterprise customer utilizing internal and external knowledge-based systems.

RESPONSIBILITIES

The successful candidate's responsibilities will include:
Partner with Development Support / Senior Analysts / Support Account Managers to provide the best support for a Premier customers
Research and author technical articles for submission to the Technical Knowledge Center
Research and troubleshoot customer issues via log analysis and other debugging tools
Provide world-class support and reinforce customer confidence while a resolution is being investigated
Partner with development/product management to continually improve the BlackBerry Enterprise Solution
Play a key role in beta programs, providing input on feature specs, supportability and quality
Responsible for customer issue reproduction testing in a robust, controlled lab environment
50% interaction queue based work / 50% offline investigation, research and testing
Provide technical assistance and counsel via real-time interaction queue (telephone, web-chat, email) and/or occasionally in person
Some onsite incident investigation
Attend technical conferences
Technical assistance with upgrade planning
Provide pro-active BlackBerry environment health consult
Deliver technical presentations

Qualifications

ESSENTIAL SKILLS AND QUALIFICATIONS
Post Secondary education in a technical related discipline
Advanced level knowledge and hands-on experience with the following: Windows 2000/2003 Server, Windows 2000/XP, Lotus Domino Server and/or Microsoft Exchange Server 00/03/07 and/or Novell GroupWise, Lotus Notes Client and/or Microsoft Outlook
Proven application of sound troubleshooting strategy under conditions of critical severity with very large enterprise customers and/or mission critical organizations
Time management and prioritizing skills
Flexibility to work varying shifts, overtime and travel on short notice (must have valid passport)
Professional experience providing technical support through a variety of channels
Communicate in a clear, concise and professional manner
A consistent desire to establish and maintain a strong relationship with Premier Customers
ADDITIONAL ASSETS
Technical Certifications such as ITIL, CLP (Lotus), MCP or MCSE
BlackBerry Certification
Bilingual in English and French, Spanish, Portuguese, Mandarin, Cantonese, or Japanese
Experience working on Sev1 issues
Previous working knowledge of the BlackBerry Enterprise Solution and/or certification
Past experience working either with or in Fortune 100 companies
KT Resolve Training
If you're driven to take wireless technologies to the next level, it's time you join the team at RIM. We offer a challenging environment that fosters creativity and rewards excellence. Employees also have use of our award winning BlackBerry!

© 2010 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties of Research In Motion Limited. RIM, BlackBerry, "Always On, Always Connected" and the "envelope in motion" symbol are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries.

To apply: https://rim.taleo.net/careersection/americas/jobdetail.ftl?lang=en&job=188010&src=JB-11120

Business Development Representative (Inside Sales)

Description
Business Development Representative (Inside Sales)

Our client, a proven global supplier of Traffic Shaping & WAN Optimization products is seeking a Business Development Representative (Inside Sales) to:

Qualify inbound sales calls/leads and distribute them to proper channel engagement managers; Qualify opportunities by determining need, budget, purchasing authority, and timing for the purchase decision; Conduct designated outbound sales & marketing campaigns;
Achieve assigned outbound call volume objectives; Update the CRM database and track leads.

Skills/Competencies:
- Excellent written and verbal communication skills;
- Successful prospecting and lead generation history;
- Strong, competitive attitude with demonstrated self-motivation and exceptional work ethic;
- Ability to work successfully in a team-based environment, as well as independently with minimal supervision;
- Excellent organizational and time management skills;
- Experience working in a small company with the ability to take on many different tasks as they arise.
- Aggressive, high energy, and a team player that interfaces well at all levels within the organization;
- Multilingual candidate (Spanish, Portuguese an asset);
- Flexibility in working different time zones.Education Requirements:
- University degree preferred, post-secondary education;
- Minimum of 1 years of network equipment business development preferred.

To apply: http://www.careerbuilder.ca/CA/JobSeeker/Jobs/JobDetails.aspx?ipath=EXIND&siteid=cbindeed&Job_DID=J3G1406T94F0L2HY1XK

General office clerk (general office clerk)

Location: Hamilton, Ontario (2 vacancies )

Skill Requirements:


Education: Completion of high school


Experience: Will train


Languages: Speak English, Read English, Write English


Work Setting: Private sector


Typing (Words Per Minute): Not required


Area of Specialization: Invoices


Specific Skills: Receive and forward telephone or electronic enquiries, Send and receive messages, Perform basic bookkeeping tasks, Provide general information to clients and the public, Order supplies and maintain inventory


Security and Safety: Bondable


Work Conditions and Physical Capabilities: Combination of sitting, standing, walking


Transportation/Travel Information: Own transportation, Public transportation is available


Other Languages: Italian, Portuguese


Essential Skills: Writing, Working with others


Employer: The Wine Village Inc

How to Apply:


Please apply for this job only in the manner specified by the employer. Failure to do so may result in your application not being properly considered for the position.


By Fax: (905) 529-2451

Accounting Manager

Our client is a dynamic, fast paced, publicly listed company, based in Port Coquitlam who are expanding their operations.

They are looking for an ambitious, detail orientated and energetic Accounting Manager to join the accounting team immediately. You will oversee the accounting/ finance set up and the day-to-day activities of this new Brazilian subsidiary and therefore speaking Portuguese is essential.

This position will be based out of the corporate head office in Port Coquitlam, but will interact with the accounting team in Brazil.

Responsibilities include:
Reporting to the Corporate Controller and working with Executive Management, the Accounting Manager will lead the implementation of accounting procedures and help train the Brazilian accounting team. Significant responsibilities include:

• Assisting in the set up of accounting/ finance procedures and policies relevant to this new Brazilian entity.
• Assisting with budgeting and forecasting
• Providing financial analysis of operational results and reporting this analysis to Executive Management.
• Managing month end closings/reporting as well as information needed for quarterly reviews and annual audits.
• Assisting in the preparation of all tax filings.

Requirements:
• Fluent in Portuguese
• Accounting designation ( CGA/CMA/CA )
• Detailed oriented but also can understand the overall corporate goals and objectives.
• Demonstrated business acumen and professionalism
• Assertive, yet diplomatic interpersonal skills
• Excellent organizational skills with an ability to balance mutilple priorities in a fast-paced, rapidly changing work environment
• Excellent communication (oral & written) with all levels of management
• Experience with Microsoft Dynamics GP (Great Plains) and Frx would be an asset.
• Exposure to IFRS would be an asset.

This is a fantastic opportunity for an Accounting Professional who is looking for the start to a thriving career.



Contact
Victoria Welsby E-mail:
Phone: victoria.welsby@ajilon.com
(604) 669-9096

segunda-feira, 23 de agosto de 2010

Flight Attendant

Job Description:
Company Information:
Trans Capital Air is a charter airline company, whose main office is based out of the Toronto Island Airport. Trans Capital Air Ltd. operates air transport services OVERSEAS for the United Nations on peacekeeping and relief missions. Trans Capital Air is an equal opportunity employer.

Job Description:

Trans Capital Air Flight Attendants are responsible for maintaining a high level of Cabin Safety as per Transport Canada requirements in challenging environments overseas. They are ambassadors representing Trans Capital Air with a high level of customer service in-flight. The Trans Capital Air Flight Attendant handles diverse and challenging situations with poise and diplomacy while making an immediate and lasting positive impression.

Essential Functions:

•Perform safety related duties as outlined in the Flight Attendant Manual as per Transport Canada Regulations.
•Display a caring disposition and treat each customer as an individual.
•Consistently deliver friendly and approachable customer service.
•Anticipate and respond quickly and pleasantly to our customer needs.

Work Environment:

•May consist of long hours in confined spaces under varying conditions, including turbulence
•Varied and changing work schedules and shifts, which may include on-call demands, time zone changes, extended time away from home, work on weekends and on statutory holidays
•Position requires strenuous physical work; must be able to life, push and pull heavy items or equipment

Training:

Flight Attendant training covers various components including government rules and regulations, emergency procedures, security regulations, Trans Capital Air policies and procedures, aviation first aid and customer service. To become a Flight Attendant, the candidate undergoes as intensive full-time training for three (3) weeks. Training includes pre-course assignments as well as written and practical examinations requiring many hours of study.

Once the candidate has successfully completed the Flight Attendant Initial Training, they must successfully complete an annual recurrent training program and any other training initiatives.


Qualifications Minimum Requirements:

•Safety conscious
•Must accept assignment to work overseas a minimum of 3 months at a time on a rotational schedule
•Possess a valid passport
•Minimum age – 19 years
•At least 1 year of post secondary education
•Able to meet our medical standards
•Able to obtain and maintain all required security clearances
•Well-groomed and self-confident
•Must successfully complete our three week initial training program
•Customer service experience an asset

Priority will be given to candidates completely fluent in English and French. Fluency in English or French and one or more of the following languages will be considered an asset: Spanish, Arabic, Portuguese, and Afrikaans.

Abilities:

•Learn, retain and apply technical and procedural information
•Show enthusiasm, pride and commitment to Trans Capital Air services, policies and procedures
•Interact and work effectively with people, sometimes under difficult and stressful circumstances


How to Apply CANDIDATES SHOULD FORWARD THE FOLLOWING INFORMATION TO THE HR DEPARTMENT:
1. Licences, Certifications and/or Training Documentation
2. Resume in word format

All information can be submitted to Trans Capital Air via email to hr@transcapitalair.com

Please include "Flight Attendant" in the subject line

Candidates must be eligible to work for a Canadian Company have a valid passport and be able to travel unrestricted.

We thank all applicants for their interest however, only selected candidates will be contacted.


Email Resume To hr@transcapitalair.comThis e-mail address is being protected from spam bots, you need JavaScript enabled to view it

Contact Info Human Resources
Contact Phone: 416-203-2323
Contact Fax: 416-203-1120
Contact Email: hr@transcapitalair.com

Administrative assistant

Skill Requirements:


Education: Completion of high school, Some college/CEGEP/vocational or technical training, Completion of college/CEGEP/vocational or technical training, Some university, Completion of university


Experience: Will train


Languages: Speak English, Speak French, Read English, Read French, Write English, Write French


Business Equipment and Computer Applications: Windows, General office equipment, Electronic mail, Word processing software, WordPerfect, MS Word, Word Pro, Spreadsheet software, Excel, Accounting software, Simply Accounting, Quick Books, Presentation software, MS PowerPoint, Internet browser


Typing (Words Per Minute): 0 - 40 wpm


Technical Terminology: Legal, Business, Financial


Area of Specialization: Reports, Forms and records, Charts, tables, graphs and diagrams, Publications and manuscripts, Contracts, Correspondence


Specific Skills: Type and proofread correspondence, forms and other documents, Receive and forward telephone or electronic enquiries, Maintain and prepare reports from manual or electronic files, inventories, mailing lists and databases, Process incoming and outgoing mail manually or electronically, Send and receive messages, Prepare and format page presentation, Compile data, statistics and other information, Provide general information to clients and the public, Photocopy and collate documents for distribution, mailing and filing


Security and Safety: Basic security clearance, Criminal record check


Own Tools/Equipment: Computer, Printer, Internet access, Office equipment and supplies


Work Conditions and Physical Capabilities: Fast-paced environment, Work under pressure, Tight deadlines, Repetitive tasks, Sitting for extended periods


Transportation/Travel Information: Own transportation, Own vehicle, Willing to travel, Willing to travel regularly, Valid driver's licence, Public transportation is available


Work Location Information: Work from home, Urban area, Various locations


Other Languages: Cantonese, German, Italian, Japanese, Korean, Mandarin, Polish, Portuguese, Russian, Spanish, Ukrainian, Vietnamese


Essential Skills: Reading text, Document use, Numeracy, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learning


Other Information:http://www.destinysgiftinc.com/catalog_select.asp

Employer: WWW.DESTINYSGIFTINC.COM .

How to Apply:


Please apply for this job only in the manner specified by the employer. Failure to do so may result in your application not being properly considered for the position.


Contact Name: Casita Tucker
By Phone: between 9:00 and 17:00: (905) 593-8886
By Fax: (905) 593-9318
By E-mail: destinysgiftinc@destinysgiftinc.com
Online: http://www.destinysgiftinc.com/catalog_select.asp
Business Profile: WWW.DESTINYSGIFTINC.COM Is Proud To Say We Uphold The Highest Standards. Secure, Fun, User Friendly Store.

Web Site: http://www.destinysgiftinc.com/catalog_select.asp

Display advertising sales representative (Selling Newspaper Advertising)

Salary: $10.25 to $11.00 Hourly for 20 hours per week, Commission, Mileage Paid

Anticipated Start Date: As soon as possible

Location: Strathroy, Ontario (1 vacancy)

Skill Requirements:


Education: Completion of high school


Credentials (certificates, licences, memberships, courses, etc.): Not required


Experience: Experience an asset


Languages: Speak English, Read English, Write English


Business Equipment and Computer Applications: Word processing software, Electronic mail, General office equipment


Type of Sales/Marketing: General sales


Type of Sales Account: Key accounts, Regional accounts


Type of Customers: Commercial establishments, Domestic governments, Industrial establishments, Professional clients, Retailers, Wholesalers


Products or Services (Sales): Media advertising


Specific Skills: Prepare catalogues of items, Arrange for on-site previews of goods, Advertise sales, Promote sales to existing clients, Prepare or oversee preparation of sales or other contracts, Conduct sales transactions, Estimate or quote prices, credit or contract terms, warranties and delivery dates, Identify and solicit potential clients, Consult with clients after sale or signed contracts, Review and adapt information regarding product innovations, competitors and market conditions, Provide clients presentations of the benefits and uses of goods or services, Customer service oriented


Security and Safety: Bondable


Work Location Information: Work from home, Urban area, Rural community, Various locations, On-site customer service


Work Conditions and Physical Capabilities: Work under pressure, Tight deadlines, Attention to detail, Combination of sitting, standing, walking


Transportation/Travel Information: Own transportation, Own vehicle, Willing to travel, Valid driver's licence


Own Tools/Equipment: Computer, Printer, Internet access, Cellular phone


Other Languages: Portuguese


Essential Skills: Reading text, Document use, Numeracy, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learning


Other Information:Work through the week to build advertising accounts in a regional newsmagazine. You must research,target,plan, communicate, as well as suggest advertising schedules and content. Client follow-up.

Employer: Banner Publications

How to Apply:


Please apply for this job only in the manner specified by the employer. Failure to do so may result in your application not being properly considered for the position.


By E-mail: editor@banner.on.ca
Business Profile: Smaller publishing business publishing 2 weekly community newspapers (1 in Middlesex County and 1 in Elgin County) plus a Home Phone Guide.

Web Site: http://www.banner.on.ca