Bilingual Health Claims Administrator

INTERNATIONAL HEALTH INSURANCE COMPANY

BILINGUAL HEALTH CLAIMS ADMINISTRATOR



Norfolk Mobility Benefits, an international health insurance company, is looking for a bilingual Health Claims Administrator. As a member of our Client Services Team you will provide our clients with outstanding customer service.

The bilingual Health Claims Administrator will process claim reimbursement requests and determine what is payable for health benefits based on the relevant contract. The bilingual Health Claims Administrator will be responsible for fostering positive relationships with clients during the delivery of the benefits program. This includes ensuring that client needs are identified, understood and resolved within Norfolk Mobility Benefits guidelines as defined.


Key Responsibilities:

1. Administration of reimbursement of health claims in French and English
• Verification of benefits of the insured party.
• Verification and confirmation of claims payouts based on the contract (contract verification)
• Update all information as it is received including detailed banking data
• Data entry of claim and expenses

2. Give information and inform the insured parties by telephone, correspondence and email in French and English.

3. Manage complex files in coordination with the service representative or senior administrator


Qualifications:
• ability to communicate effectively and professionally with a keen attention to detail in French and English. One of the following languages: Spanish; Portuguese would be a definite asset.
• ability to multi-task and adapt to various situations
• strong organizational skills with strengths in prioritization and efficiencies
• Intermediate computer and data-entry skills
• Experience in an insurance environment would be a definite asset
• Firsthand experience of expatriation would also be a definite asset

Maiores informações: http://jobview.monster.com/GetJob.aspx?JobID=86840831&from=indeed