Customer Service Representative

Full-Time, Dufferin Mall, Toronto, ON; Fluent in Portuguese preferred. --- Job ID: 64553,
BMO FINANCIAL GROUP
Toronto, Ontario, CANADA 1 Position(s)
Posted Mar 15, 2010



At our company, we have been helping our customers and communities for over 190 years. Working with us means being part of a team of talented, passionate individuals with a shared focus on working together to deliver great customer experiences. We stand behind your success with the support you need to turn your potential into performance.

BMO® Financial Group is committed to an inclusive, equitable and accessible workplace. By embracing diversity, we gain strength through our people and our perspectives.

Our Business
Our Personal and Commercial line of business is the retail and commercial banking arm of BMO Financial Group in Canada, serving individuals, small to medium-sized and mid-market businesses. We offer a wide variety of personal and commercial banking products and services and we serve our customers in person at our branches, through our ABM network, over the Internet and by phone.
Position Summary
Whether youÂ're looking for an opportunity to start your career in financial services or want a role you can grow in for the long-term, join BMO Bank of Montreal as a Customer Service Representative and turn your potential into performance.

As part of a team of financial professionals, you will consistently deliver great customer experiences within a branch environment. You will fulfill the transactional needs of personal and commercial customers, proactively identifying and discussing customer needs and if required referring to an appropriate team member or fulfilling directly where appropriate. You will ensure compliance and adherence to Bank policies and procedure, as well as, assist with branch administration and operations through completion of assigned tasks to ensure an effectively and efficiently operating branch.

Qualifications

. Passion for helping customers

. Sales and service oriented with a demonstrated ability to proactively listen, identify sales opportunities and solve problems

. Strong communication skills

. Solid multitasking skills

. Team player

. Demonstrated flexibility to adapt to a constantly changing environment

Education and Accreditation

. Completed high school education, or equivalent work experience.

The branch is open from Monday to Saturday. Full flexibility with hours is required.

BMO Financial Group thanks all applicants. We advise only those who qualify for an interview will be contacted.

Maiores informações: http://www.workopolis.com/EN/job/11327888